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Crowne Plaza Houston River Oaks

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1,579 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston River Oaks
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Showing 1,508: English reviews
Wylie, Texas
Reviewed 8 February 2017

I thoroughly enjoyed my stay here after a long day driving from Tulsa; I loved that the staff was very friendly and gave me a room with a beautiful view of downtown and midtown Houston per my as well as a King With Sleeper Sofa allowing for a very restful sleep for me, my wife and kids. The room was...

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Helpful?
Thank Micah P
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Micah and thanks for the 4 star rating! I am glad that you enjoyed your stay and hope to see you again soon! Best regards, Debbie

Edmond, Oklahoma
Reviewed 7 February 2017

My overall stay at the Crown Plaza, River Oaks location has been positive. The property is well maintained and in a convenient location. I have stayed since the beginning of December and will continue to do so. I will mention a concern I have. One morning in January I walked downstairs to have breakfast from the buffet and noticed a...

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Helpful?
Thank crossover1779
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello crossover1779 and thanks for taking the time to write a review. I am very sorry that you had some unpleasant incidents but thank you for metioning Ana M. Hussar and her hospitality. I will share your comments with my manager and hope you will continue to give us feedback. Best regards, Debbie

Reviewed 2 February 2017

King bed room on 16 th floor, four elevators, clean as a pin . great view , quiet, roomy, secure locks, site is gated, we tried three great restaurants ,three block walk away, Little Pappasito's, Picos, and Pappadeaux, and we also saw Elevation Burger, and Taco Cabana . Room had several tables and a couch, clothes closet, coffee machine, frig,...

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Helpful?
Thank tom m
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello tom and thanks for the great review! I am very glad that you enjoyed your stay and for the nice comments that you made. Hope that you will be back soon! Best regards, Debbie

Arkansas
Reviewed 31 January 2017

Suite was very clean, smelled fresh, it did need to be remodeled. Carpet and furnishings were a little worn and stained (but not bad). The front desk told me the hotel was in the midst of a remodel. In my bathroom there was a loud motor running up in the ceiling the entire time. I thought it was the bathroom...

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Helpful?
2Thank Billary
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Billary and thanks for the 4 star rating! Would you mind sending me your room number so that we can inspect the room that you were in? Please come back and see us again! Best regards, Debbie

Reviewed 29 January 2017

This was a fun stay with my wife. The room was exceptional although the styling was a bit dated. We stayed in a corner suite. The service was very good. All the employees showed good attitudes. The only downside is the food. There is not much selection within walking distance and the dinner both of us received tasted like it...

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Helpful?
Thank Michael C
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Michael and thanks for the 4 star review! I am happy that you enjoyed the suite and that the service was good. I am very sorry that you were not happy with the food! I will share with my manager. Actually there is quite a bit to do in walking distance plus the hotel shuttles in a 3 mile...

Reviewed 22 January 2017 via mobile

I wanted to post my thanks to Jawanza who works the front desk at the crowne plaza river oaks. Whenever I stay here, Jawanza goes the extra mile to ensure I am happy with my room location and always has a bright smile to greet me! Thank you for your hospitality and great customer service Jawanza!

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Helpful?
Thank Kyle A
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Kyle and thanks for a 5 star rating! I will share your feedback with Jawanza and her supervisor! Please come back and see us soon! Best regards, Debbie

Reviewed 5 January 2017

I have been staying at Crowne Plaza Hotel for my business trips since December 2016.. Great people with hospitality. I love the breakfast place where I get my choice of eggs, fresh fruits, and hot breads - not to mention variety of other stuffs as well. I am planning to continue my stay at Crowne Plaza for Jan and Feb.

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Helpful?
Thank Bakhtiar H
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Bakhtiar and thanks for the 5 star review! Glad that you are enjoying your stay and that you will be back. Happy New Year! Best regards, Debbie

Branford, Florida
Reviewed 1 January 2017

The Lord lead us to Houston, TX to go to MD Anderson Cancer Center for my husband. Which ever thing turned out awesome for him. A lot of healing for him, but ever thing is well. On this journey he lead us to Crowne Plaza Houston River Oaks. Everyone here is concerned and caring. From the Front Desk staff to...

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Helpful?
Thank samaston52
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello samaston52 and thanks for the 5 star rating! I am glad that you are comfortable here and appreciate your kind comments. I will share with my team! Please come back and have a Happy New Year! Best regards, Debbie

Dallas, Texas
Reviewed 28 December 2016

This is a very nice property located right off the s/w fwy on Kirby. It is close to upscale restaurants and shopping in Upper Kirby, museums, downtown and Galleria. We had a room on the 13th floor with a very nice view! Though our room was right in front of the ice / vending machines and elevators, we were not...

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Helpful?
Thank sraghura
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Sraghura and thanks for the 4 star rating! Glad you enjoyed your stay and the neighborhood. Please come back and see us again! Best regards, Debbie

Reviewed 21 December 2016 via mobile

I just had one issue, parking. When it came around 7pm it'll be hard to find a parking spot, the parking is very limited. Other than that, it was a pleasant stay, nice big room, friendly staff, good location. Several restaurants near by.

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Helpful?
1Thank Claudia O
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Claudia and thanks for a 4 star rating! Glad that you liked your stay and hope that you will come back soon! Best regards, Debbie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,089 - ₹ 11,981 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our rooms were exellent”
 of 5 bubbles alanw19532017, 4 Mar 2017 | Read review
“Ask for a higher level room if you like looking at the views at night of the skyline”
 of 5 bubbles Foodpoet, 10 Feb 2017 | Read review
“view to midtown free shuttle, great location.”
 of 5 bubbles , 9 Feb 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
 of 5 bubbles 596micahp, 7 Feb 2017 | Read review
“The "type of trip" question above, was Medical, cancer treatment at M.D. Anderson. . Tom M. from S.C.”
 of 5 bubbles tommB2876KU, 2 Feb 2017 | Read review
5 of 5