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Crowne Plaza Houston River Oaks

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1,565 Reviews from our TripAdvisor Community

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Showing 1,496: English reviews
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Jennings
Reviewed 1 week ago via mobile

Stayed here more than once for medical trips, the staff were all pleasant and service oriented, the room service was delicious and priced very reasonably. The room was comfortable and had most everything you could need, there was even a little "bonus" of some foot cream and face cream and some spray to help you relax. Will be my home...

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Thank Cguidryrn
Maple Grove, MN, United States
Reviewed 1 week ago via mobile

Stayed here while visiting the Lakewood Church which is close by. The rooms were wonderful! The bedding was so comfortable, I could have slept all day! Service was great and we got a great rate on our rooms. Close to the museums and shopping. Will definitely stay here during next trip to Houston.

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Thank John E
Reviewed 1 week ago via mobile

I was running late and missed the shuttle. I was going to find another way to get to the hospital for my appointment, when Eric offered to have the shuttle service give me a lift there just in time for my appointment. It's a little things to set your mind at ease and can help you relax given the circumstances...

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1Thank Garth A
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Garth and thanks for a nice 5 star rating! I am glad that Eric was able to help you out to get you to your appointment. I will share your comments with his manager and hope that you will come back and visit again! Best regards, Debbie

Yukon, Oklahoma
Reviewed 1 week ago

A 2 day stay for personal business found very attentive staff from front desk to restaurant to valet service. Shuttle service was available to a hospital we were visiting.The suite bedroom was roomy and bed firm and comfortable All the normal amenities you would expect from a more upscale hotel were provided like shampoo, lotion, soap, makeup remover, extra towels....

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Helpful?
Thank Foodpoet
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Foodpoet and thanks for a very nice review! Glad you liked the hotel and the breakfast. Please come back soon! Best regards, Debbie

Reviewed 1 week ago via mobile

Great location and very convenient to some super restaurants. Easy access and adequate parking. Comfortable rooms and pleasant staff. Nice buffet in the restaurant especially the waffles. Fair priced and great service.

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Helpful?
Thank TAMAN1951
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello TAMAN1951 and thanks for the 5 star rating! I am very happy that you liked our convenient location, parking and staff and the breakfast buffet! Please come back and see us soon! Best regards, Debbie

Vancouver, Canada
Reviewed 1 week ago

Our experience in this hotel was better than we expected. We also received great suggestions for dinning and shopping by Montzerrat, who is the concierge at the hotel. I highly recommend this hotel and will definitely stay there when we return to Houston.

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Helpful?
Thank Dolores R
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Delores and thanks for the 5 star rating! Glad that you enjoyed your stay and that Montzerrat was able to help with dining and shopping. Please come back and see us again! Best regards, Debbie

Mexico City, Mexico
Reviewed 1 week ago via mobile

The hotel is conveniently located in river oaks walking distance to rice village and many restaurants, they also have a shuttle to museums and the mall. The service is great I enjoyed my stay it was a great family getaway highly recommend it!

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Thank petranatividad
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello petranatividad and thanks for the 5 star review! Glad that you liked our convenient location and shuttle service. Please come back again soon! Best regards, Debbie

Reviewed 1 week ago

Great buffet the waffles were my favorite. Great location free shuttle to Mall, Musueum district and restaurants. Confortable stay went to celebrate with my family. I highly recommend it. Self parking and valet service available.

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1Thank Daniel F
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Daniel and thanks for a great stay review! Glad you enjoyed the waffles, location and comfort of the hotel and hope you will be back soon! Best regards, Debbie

Wylie, Texas
Reviewed 2 weeks ago

I thoroughly enjoyed my stay here after a long day driving from Tulsa; I loved that the staff was very friendly and gave me a room with a beautiful view of downtown and midtown Houston per my as well as a King With Sleeper Sofa allowing for a very restful sleep for me, my wife and kids. The room was...

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Thank Micah P
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Micah and thanks for the 4 star rating! I am glad that you enjoyed your stay and hope to see you again soon! Best regards, Debbie

Edmond, Oklahoma
Reviewed 2 weeks ago

My overall stay at the Crown Plaza, River Oaks location has been positive. The property is well maintained and in a convenient location. I have stayed since the beginning of December and will continue to do so. I will mention a concern I have. One morning in January I walked downstairs to have breakfast from the buffet and noticed a...

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Helpful?
Thank crossover1779
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello crossover1779 and thanks for taking the time to write a review. I am very sorry that you had some unpleasant incidents but thank you for metioning Ana M. Hussar and her hospitality. I will share your comments with my manager and hope you will continue to give us feedback. Best regards, Debbie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,578 - ₹ 13,979 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher level room if you like looking at the views at night of the skyline”
 of 5 bubbles Foodpoet, 10 Feb 2017 | Read review
“view to midtown free shuttle, great location.”
 of 5 bubbles , 9 Feb 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
 of 5 bubbles 596micahp, 7 Feb 2017 | Read review
“The "type of trip" question above, was Medical, cancer treatment at M.D. Anderson. . Tom M. from S.C.”
 of 5 bubbles tommB2876KU, 2 Feb 2017 | Read review
“Get a corner suite if you can.”
 of 5 bubbles , 29 Jan 2017 | Read review
5 of 5