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Crowne Plaza Houston River Oaks

1,650 reviews
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Traveller (174)
Room & Suite (182)
Dining (19)
Overview
  • Excellent64%
  • Very good19%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(205 reviews)
“shuttle service”(49 reviews)
“rice village”(18 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Houston River Oaks
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Reviews (1,650)Write a Review
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988
294
161
74
59
Show reviews that mention
All reviewsfront deskshuttle servicerice villagemedical centerclose to downtownexcellent customer servicehome away from homeself parkingmuseum districtgalleria areafree shuttlemandyconciergezarabusinesskirbyfreeway
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1 - 5 of 1,576 reviews
Reviewed 1 week ago

John at the front desk was terrific at checkin and helping out throughout our stay. Upgraded to the two room suite. Large with very comfortable bed. Internet was fast. Breakfast was ok. Server happily let me substitute fruit for toast. Hotel is about 2 miles...More

Thank chitownsam
Response from Sylvia S, Executive Assistant at Crowne Plaza Houston River OaksResponded 1 week ago

Greetings chitownsam - Thank you for your review, it is important to us. I am pleased to hear all your comments but I do apologize about the limited shuttle service and the fact you had to take an Uber. I have shared all with Management...More

Hotel's Favourite
Reviewed 16 August 2017 via mobile

We will continue to stay here when my brother has appts at MDA. We find the rooms clean and the staff is very helpful. We have stayed in the past and enjoyed the breakfast vouchers. Back when we stayed for 4 weeks in March Zara...More

1  Thank Rockportgraduate
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 21 August 2017

Hello Rockkportgraduate and thanks for a nice 5 star review! I am glad that you feel welcome at my hotel. See you in November! Best regards, Debbie

Reviewed 2 weeks ago via mobile

Hotel has definitely seen better days and could use a major refresh. It's been a while since I've put a towel down on the desk chair before I felt comfortable sitting. But the bed and bathroom - most important parts - were clean. Great staff...More

Thank Chasej02
Response from Sylvia S, Executive Assistant at Crowne Plaza Houston River OaksResponded 1 week ago

Thank you for your survey, it is extremely important to us. I have passed your comments to Management to address issues and so we do better in the future. Yes, we do have a great staff! Thank you for choosing Crowne Plaza River Oaks. We...More

Reviewed 2 weeks ago via mobile

We are a family of 3 my 2 girls and i were travelling around the USA. We arrrived around 5pm. Check-in required to show my prepurchsed vouchers and I.D along with my c/c to hold on file. We were given 2 key cards for the...More

1  Thank Sandra E
Reviewed 4 weeks ago via mobile

I work for a national service company and when I am in town I always stay at the Crowne Plaza in River Oaks. They continue to provide the best service from the front desk with Anna Maria to The bar with Carlos. Keep up the...More

Thank CW4200
Response from Sylvia S, Executive Assistant at Crowne Plaza Houston River OaksResponded 2 weeks ago

Greetings "Awesome service" - Thank you for your survey, it is extremely important to us. I am pleased we continue to provide you with the best service. I have passed your comments to Management and to Anna Maria and Carlos.... they will be pleased. We...More

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Traveller (174)
Room & Suite (182)
Dining (19)
Pool & Beach (18)
Hotel & Grounds (116)
Bathroom (15)
Business Centre & Event Rooms (9)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 83 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 83 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Best Value Hotel in Houston
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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