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Crowne Plaza Houston Med Ctr - Galleria Area

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2712 Southwest Freeway, Houston, TX 77098
Lowest prices for your stay
Hotel direct offer!Package deal
Expedia.com
$115
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Free cancellation until 21/08/22
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Booking.com
$113
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Free cancellation until 21/08/22
Etrip
$105
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Free cancellation until 17/08/22
Hotels.com$115
Travelocity$115
travelup.com$136
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (242)
Room & Suite (191)
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 03/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Houston Med Ctr - Galleria Area
Updated 03/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Welcome to Crowne Plaza Houston Med Ctr-Galleria Area. Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. You can also easily get to The Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, let us help from the beginning to the end. Our hotel offers more than 12,000 sq ft of space, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Houston Med Ctr-Galleria Area means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Car park
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Separate living room
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
1810Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Kaylee M wrote a review 13 Aug
1 contribution
So they charge service animals a cleaning fee, which is illegal for one. When you tell them that at the front they have an attitude. The door to get inside from the parking garage is locked after 9pm so you have to walk all the around and try not to get hit by a car . The business center is closed. Absolutely ridiculous will never stay in crown plaza again
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BWB wrote a review 4 Aug
1 contribution
This is a great hotel. The central location makes it my go to place when I'm in Houston. The friendly staff, clean rooms and secure parking are all a plus. The restaurant and bar are great for meetings.
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Date of stay: August 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: higher floors are the quietest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jay Primavera, General Manager at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 1 week ago
Thank you for the kind words! We're all proud to be your go to hotel and look forward to seeing you again soon. Jay
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Kavon wrote a review Jul 2022
Kemah, Texas3 contributions
The renovations at this hotel are progressing at a fast pace! I stayed here months ago and the improvements since then look great! Mr. Rodalfo at the front desk was very helpful in finding me the best possible room for my needs. I can’t thank him enough. Clean room, beautiful hotel, great location, and an affordable price.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jay Primavera, General Manager at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 2 weeks ago
Thank you Kavon1234 - we hope to see you soon! Jay
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Natalia wrote a review Jul 2022
1 contribution
The hotel is clean, up to date decor and staff are lovely and attentive. I travel the world and spend a lot of time in hotels. This hotel is my go to for the Houston area! The location is convenient and close to the Galleria.
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Date of stay: July 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jay Primavera, General Manager at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 2 weeks ago
Thank you NataliaLynn - we love hearing this! Jay
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MICHAEL P wrote a review Jun 2022
1 contribution
I look forward to staying each trip to Houston on business. The staff are friendly and makes being away from home easier. Feel safe and relieves the stress of business travel. Restaurants and bar provide great meals and helps make the stay even better. And the opportunity to meet up with customers help also.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jay Primavera, General Manager at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 1 week ago
Thank you Michael P - we're delighted to create that environment for you!
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Sherryl W wrote a review May 2022
Atlanta, United States2 contributions
This place is a nightmare. Due to a convention in the city there are no rooms available near the downtown area. If rooms were available I would have immediately left the minute I walked into my room. The room is a throw back to the 1970s with a need for renovations. The toilet is slow to flush and there are broken pieces room. The bathroom ceiling is filthy. The ice machine on my floor is inoperable and dirty. This was not revealed at check in. I went to the lobby and asked where can I get ice. I was told floor 10 and 17. Based on the look of the machine on my floor, I was not comfortable getting ice from the machines. I was then told the bar can give me ice. I went to the bar; asked the bartender for ice. He came back with a plastic container with no plastic insert. I declined. The parking garage elevator us inoperable. I identified a nationally recognized chain hotel with certain expectations. I was fooled and will never stay or recommend it to anyone. #1970 #renovatenow
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jawanza Hampton, Guest Services / Front Office at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 31 May 2022
Hi 297sherrylw, I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
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Tory P wrote a review Feb 2022
1 contribution
The initial was very nice. The manager was kind, and he got me promptly to my room. I forgot my charger and unfortunately had to walk half a mile to get one. After, I got settled in, the cleaning staff were incredibly loud and I couldn’t fall asleep at all. They stayed outside my door for almost an hour. They were not very kind, so I really had a bad taste in my mouth. I just wanted to get the cooler loose so I went to kick it off and a bloody needle fell on the ground. I just ironed my work clothes in the bathroom because. The plug just didn’t work at all. Then the iron leaked all over my pants. This was not a great 5 hours. $150 I’ll never see again.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jawanza Hampton, Guest Services / Front Office at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 9 May 2022
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza HOUSTON RIVER OAKS. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
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IggyMom2000 wrote a review Feb 2022
Texas45 contributions32 helpful votes
We were only here briefly, for about 12 hours. The valet and front desk staff were friendly. Rooms were newly remodeled, and beds comfortable. My husband said he did not have hot water for his morning shower, but the rest of us had no issue with that right after. The location is perfect for an overnight stay before an early morning procedure at River Oaks hospital.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip: It is very close to the freeway. We were on the top floor. I think it noise could be an issue on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jawanza Hampton, Guest Services / Front Office at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 9 May 2022
Thank you for taking the time to tell us about your experience at Crowne Plaza HOUSTON RIVER OAKS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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jessica mayfield wrote a review Jan 2022
4 contributions7 helpful votes
Super nice and friendly staff. Rooms are very clean and spotless. Everything is really tidy and organized in a simplistic style. Since my last visit in this town, it looks like they redecorated. Highly recommend!
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Date of stay: January 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jawanza Hampton, Guest Services / Front Office at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 9 May 2022
Fantastic 757wcdasdfw3! Thank you so much for your feedback, we hope to see you again soon.
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Amanda P wrote a review Jan 2022
1 contribution
We had a great time at this hotel! Fantastic location, clean rooms and friendly staff. Can’t ask for anything more! Close to some killer restaurants, which is always a huge plus. We will definitely be back.
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jawanza Hampton, Guest Services / Front Office at Crowne Plaza Houston Med Ctr - Galleria Area
Responded 9 May 2022
How awesome to hear amandapA5883XL! Thank you for taking the time to provide feedback and see you soon.
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PRICE RANGE
$107 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza houston river oaks hotel houston
FORMERLY KNOWN AS
Crowne Plaza Houston River Oaks, an IHG Hotel
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
354
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Frequently Asked Questions about Crowne Plaza Houston Med Ctr - Galleria Area
Which popular attractions are close to Crowne Plaza Houston Med Ctr - Galleria Area?
Nearby attractions include The Music Box Theater (0.4 km), McGonigel's Mucky Duck (0.4 km), and Levy Park (0.3 km).
What are some of the property amenities at Crowne Plaza Houston Med Ctr - Galleria Area?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Houston Med Ctr - Galleria Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Houston Med Ctr - Galleria Area?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Houston Med Ctr - Galleria Area?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Houston Med Ctr - Galleria Area?
Conveniently located restaurants include Goode Company Seafood, Kata Robata, and Little Pappasito's Cantina.
Are there opportunities to exercise at Crowne Plaza Houston Med Ctr - Galleria Area?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Houston Med Ctr - Galleria Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Houston Med Ctr - Galleria Area offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Crowne Plaza Houston Med Ctr - Galleria Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Houston Med Ctr - Galleria Area?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (2.9 km), Buffalo Bayou Park Cistern (5.5 km), and Sam Houston Park (5.7 km).