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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (158)
Room & Suite (106)
Dining (10)
Overview
Hotel website
5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (882)
There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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Traveller rating
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493
150
87
59
52
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All reviewsdouble treefront deskdining tablefull kitchenexecutive loungeupgraded to a suitevalet staffroom serviceself parklobby barper dayliving roomhome away from homebusiness tripfitness centerpinkywalgreens
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601 - 605 of 841 reviews
Reviewed 28 November 2016

It was a very short stay for us to obtain a Visa for my daughter's study abroad semester next month. We chose this hotel and recommend to any who are doing the same-the shuttle took us straight to the consulate and back. The hotel staff...More

Review collected in partnership with DoubleTree by Hilton
Thank Z5051QOcarlab
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 29 November 2016

Thank you for sharing your review of your memorable visit with us in Houston, Z5051QOcarlab. Your feedback on our team's friendly, helpful service is rewarding to us and we're glad you were able to take advantage of our shuttle service to visit the consulate. We...More

Reviewed 28 November 2016

Great hotel & great value, especially since the remodel (the lobby is gorgeous!). The suite works for my family of 5, even now that all the kids are teenaged. The rooms are very large. There's a small kitchen with a big fridge, a dining table,...More

Review collected in partnership with DoubleTree by Hilton
Thank lcclev67
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 29 November 2016

Hi Icclev67, Thank you for choosing DoubleTree Houston Galleria on your recent visit to uptown Houston. We're proud to read that you and your family enjoyed an amazing experience and were able to comfortably spread out in our spacious suites. We appreciate your recommendations to...More

Reviewed 26 November 2016 via mobile

I booked this hotel to have a fun, swimming / kids vacation while here for thanksgiving. Nope ! No "heated" pool (outdoor). No hot tub, no fan in bathroom (stinky), Ac worked poorly, room had no microwave or fridge, gym was only 18 & up....More

1  Thank SuzyTexas2step
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 28 November 2016

Hi SuzyTexas2step, Thank you for taking the time to share your feedback regarding your recent stay with us in uptown Houston. We're thankful for your comments on our team's commitment to excellence in service, our delicious dining options, and our convenient local shuttle service. However,...More

Reviewed 19 November 2016 via mobile

Stayed here 1 night on business. NOTE - hotel charges $25/night for self parking. I don't recall this disclosed when I booked this room. Hotel seemed overwhelmed with number of people checking in at 630P, but was checked in swiftly after patiently waiting. I was...More

2  Thank BigPapaC
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 22 November 2016

Thank you for reaching out with your feedback of your recent stay with us at DoubleTree Houston Galleria, BigPapaC. We are surprised to read that you were less than satisfied with your experience. We usually receive compliments on our newly renovated accommodations and Hilton Honors...More

Reviewed 18 November 2016

The hotel was nice and clean. The hotel staff was very courteous and friendly. Just be sure to request kitchenware if you booked a stay to take advantage of a suite w/ a full kitchen. I had gone to pick up a few things in...More

Review collected in partnership with DoubleTree by Hilton
Thank Abel G
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 22 November 2016

Thank you for taking the time to write a review of your memorable experience with us in Houston, Abel G. We appreciate your compliments on our team's friendly, helpful service and our newly designed, cleanly accommodations. We've regrouped with the team to ensure all of...More

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About
Description
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of ...More the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$ 116 - US$ 252 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$ 116 - US$ 252 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (158)
Room & Suite (106)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (14)
Nearby
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Courtyard Houston by The Galleria
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Nearby RestaurantsSee all 8,695 restaurants in Houston
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Nearby AttractionsSee all 920 attractions in Houston
Water Wall
1,190 reviews
.82 km away
The Galleria
4,602 reviews
.54 km away
Ice at the Galleria
195 reviews
.98 km away
A.D. Players
46 reviews
.31 km away
Questions & Answers
Ask a question
Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
1
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Room Tips
"Don't have top floor as fan on roof can be noisy!"
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"Take a room on a high floor"
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"Add room rate to parking when shopping."
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"Pool Side is nice."
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