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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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366 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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Showing 345: English reviews
Houston, Texas
Reviewed 4 September 2016

I was very happy with hotel. I live here in Houston, so I definitely know the area and hotels. My sister and I took our mother, for her birthday in town to shop and spend a long weekend. Hotel and staff could not have been better or nicer to us.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patsy V
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Patsy V, Thank you for sharing your feedback of your stay with us in uptown Houston. It's a pleasure to read that you and your family enjoyed a fantastic stay with us at our convenient location... just steps from The Galleria and all the other local dining, shopping, and attractions. We appreciate your compliments on our team members and...

HOUSTON, United States
Reviewed 3 September 2016

I Recommend this hotel to every person in the world! Beds are comfy, rooms are nice and clean. customer service is great. what more can you ask for in a hotel! also the cookies at check in are so delicious!! which is one of the main reasons I love staying at the doubletree.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Allen J
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Allen J, Thank you for sharing your excellent experience with us at DoubleTree Houston Galleria. We are proud to read your recommendations to all of our future guests on our clean, comfortable rooms and wonderful customer service quality. Our guests love being welcomed with a warm DoubleTree cookie and we see that this is one of your favorite aspects...

London, United Kingdom
Reviewed 2 September 2016

Good hotel for business travelers in terms of location and safety. Standard room facilities. - shopping centre and dining facilities just a few minutes walk away, while other business centers are accessible within 10 - 15 minutes drive.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shiyi Z
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Shiyi Z, Thank you for sharing your review of your stay with us in Houston. We're happy to hear that our location was the perfect fit for business travel and that you were able to easily access the local shopping, dining, and local business centers. We look forward to your return and meeting all of your expectations once again!

Falls Church, Virginia
Reviewed 2 September 2016

My family stayed at this hotel for 11 days so we had a lot of time to experience the property. PROS: Great Pool Tasty Food Unbeatable Location Nice Lobby Generally Friendly Staff CONS: Limited Room Service Menu Room Service got something in our order wrong every time Room could have been cleaned better Executive Lounge is not open the hours...

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Helpful?
1Thank RohitKhanna
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear RohitKhanna, Thank you for taking the time to share your review of DoubleTree Houston Galleria. We're excited to read that you received excellent service from our team members and were able to take advantage of our pool and excellent location in close proximity to The Galleria shopping center. We regret to hear of the minor challenges you faced regarding...

Atlanta, Georgia
Reviewed 1 September 2016

A great stay in the heart of Houston uptown. I was quite impressed with the size of my room. It felt like an apartment instead of a hotel. The location is close to the Galleria Mall which has all the fabulous shopping. There is an awesome restaurant located across the street called Truluck's, I highly recommend it!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank karlab945
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear karlab945, Thank you for taking the time to write a review of your stay with us at DoubleTree Houston Galleria. It's excellent to hear that you enjoyed your suite with us in the heart of uptown Houston. Our guests love being walking distance from the Galleria and all the other local dining, shopping, and attractions the area has to...

San Antonio, Texas
Reviewed 31 August 2016

my wife and I have stayed at Doubletree GuestSuites Galleria for 20 years. It is always our hotel choice in Houston several times each year. The accommodations, service and amenities have always been excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jaimiewj
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Jaimiewj, Thank you for sharing your experience with us in Houston. We are proud that we have been your choice for accommodations in the Houston area for 20 years. Our team takes pleasure in reading that your expectations have always been met and that you've always received outstanding service from our staff. We look forward to continuing to serve...

Aix-les-Bains, France
Reviewed 30 August 2016

Unfortunately I had a bad experience with this Hotel. From receptionist who made me wait for hours before giving me the room until the dinner which was terrible. I ll never be back to this hotel knowing the wide choice existent in Houston

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Helpful?
Thank 270GianlucaP
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

We are equally disappointed that you had a bad experience when you stayed with us back in March. We were still under extensive renovations at the time. You will see from many other guest comments over the past few months that our hotel is a really great place to stay. We hope that you will try us again and enjoy...

Commerce City, United States
Reviewed 30 August 2016

The location was great from the standpoint of good eating choices nearby in shuttle range. Because we used it and Uber we didn't have additional parking charges which at $24 per day for self parking (in and out privileges ?) is a charge I'm not comfortable having to pay if I was using rental/personal car. Buffet choices for breakfast were...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Norm U
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for the feedback. We are glad that you enjoyed the Full American Buffet which includes an expansive selection of freshly prepared items. We always have the breakfast inclusive package on our website that is great value . Thanks for the shout out to our Shuttle service, they do a great job. The parking rates are the same as other...

Reviewed 29 August 2016 via mobile

Amine Goundafi was a GREAT BARTENDER. Recognize us when we showed up to the hotel. Completely made the evening great. The Doubletree post oak is a great location and best hotel in the area and because Mario the hotel manager is s great asset to the company.

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Helpful?
Thank Dina S
Reviewed 28 August 2016 via mobile

This was a great place to stay, the shuttle bus came in handy and all the staff where really helpful. I through the bar could have done with a bit more in the way of time open 5 to 11.30 is a bit short compared to all the hotels I have stopped in. I found the doors when people are...

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Helpful?
Thank Richard H
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Richard H, Thank you for sharing your review of your visit with us at DoubleTree Houston Galleria. We're happy to hear that our spacious accommodations were the perfect fit for you and that you were able to take advantage of your in room balcony and our refreshing pool area. We apologize for the minor challenge you experienced regarding noise...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,852 - ₹ 22,754 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, HotelsforEveryone, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#27 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the Hilton Honors floors appears better.”
Kvapsen, 18 Apr 2017 | Read review
“Higher south side rooms are quieter away from the elevators.”
2846mat, 17 Apr 2017 | Read review
“Be sure to get a room on the backside of the hotel”
  • Mold in the tub area
  • Dirty Windows
  • Dirty Parking deck all weekend
atlcycle, 29 Mar 2017 | Read review
“Some are suites/others not.”
Tmcanally, 10 Mar 2017 | Read review
“Avoid rooms facing the freeway as they are a bit noisy.”
captakalra, 26 Jan 2017 | Read review
5 of 5