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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Room & Suite (92)
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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Wheelchair Access
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
88Good for walkers
Grade: 88 out of 100
213Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Reviews (959)
There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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540
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57
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All reviews double tree front desk dining table room suite full kitchen room service executive lounge valet staff self park lobby bar per day valet parking home away from home great customer service business trip fitness center shuttle service
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21 - 25 of 914 reviews
Reviewed 3 weeks ago

So the good - centrally located to the dining and shopping options of the Galleria. That's about it. The bad - Small. Like, very small rooms. No desk in the room, so if you are a business traveler trying to get some work done, don't...More

Thank Michael F
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

Hello Michael, We are glad to read that our Uptown location just steps from the Galleria Mall was perfect for your time in Houston, and we appreciate you reaching out with your feedback. While all of our Two-Room suites and King rooms are furnished with...More

Reviewed 3 weeks ago via mobile

What a beautiful hotel in downtown Houston , visiting Houston from Chicago I was incredibly surprised by the southern hospitality especially from the ladies in the hotel Resturant / breakfast. Waking up early for a ceremony I was given a sample of kindness and helpfulness....More

Thank Rick F
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

Hi Rick, It warms our hearts to receive your wonderful review, and we will share and celebrate your kind words with Angelina, Martha, Blanca, Florence, and Magda. We are thrilled their friendly service and insider knowledge helped make your trip one for the books, and...More

Reviewed 3 weeks ago

Looking forward to coming back again. Houston has a lot of sights to see. Front desk was very well rounded in handling all of our many demands, from using the media , facilities, breakfast, and bar. I plan to bring my family here next time...More

Review collected in partnership with this hotel
Thank clarencedollison
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

Hi Clarence, It is wonderful to read that your time in Houston captured your heart and that you plan to return again to spend some time exploring the sights with your family. We are delighted that our team’s friendly and helpful service allowed you to...More

Reviewed 3 weeks ago

This hotel needs a lot of improvement. The staff at check-in were surly and unhelpful, even claiming when I arrived at 8.30pm that they weren't sure if my room was ready yet. The room (1213) had appalling plumbing, with the shower unable to run properly...More

Thank Cameron S
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 weeks ago

Hello Cameron, We appreciate you staying with us while in Houston and thank you for reaching out with your feedback. It is always our goal to ensure that our guests find their stay comfortable and accommodating, and we apologize that there were aspects of your...More

Reviewed 3 weeks ago

I stayed at the double tree for 4 nights for work, one night I arrived to the room after dinner and the maids cart was sitting outside my room, I listened to the maid talking and clanging around for hours and at 11pm I asked...More

Thank smartin48
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 weeks ago

Thank you for investing the time to share your feedback regarding your recent stay. We pride ourselves on providing exceptional service, and we sincerely apologize that the experiences that you described do not reflect the welcoming experience that we aim to provide for each of...More

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Questions & Answers
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Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
2
Votes
Room Tips
"Rooms are clean and equipped with safe and a beautiful desk. Bathrooms are clean. "
Trip47983910973
2 weeks ago
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"Select a different hotel entirely."
michaelfF4316VU
3 weeks ago
Read review
"Higher up, better views"
stevroberds
4 weeks ago
Read review
"The suites offer are very roomy."
382lindah
5 weeks ago
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PRICE RANGE
US$ 109 - US$ 225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree suites by hilton houston by the galleria hotel houstondoubletree hotel houstondoubletree houston
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
476
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