We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Show Prices
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

364 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
See the most recent reviews
Showing 343: English reviews
Houston, Texas
Reviewed 2 October 2016

I couldn't believe that the hotel staff went through my luggage!!! I had my DL and credit cards in my bag so I had to cancel them to be safe. If you are going to stay here take your valuables with you

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 187leahl
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear 187leahl, Thank you for sharing your feedback of your experience with us in Houston. We are surprised to read your comments regarding one of our team members going through your luggage. We will be happy to reach out to you to discuss the details of this situation if you would like to share your contact information with us privately....

Reviewed 2 October 2016 via mobile

Stayed for 4 nights the week of September 26th and have a few small issues during the stay and a 2 major issues. I am a Hilton gold member and when I checked in I was not given a room on the Hilton Honors floors nor was I informed about the executive lounge on the 26th floor which is a...

 Report
Helpful?
1Thank Mrtmize
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Mrtmize, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with not receiving the room that you expected and with housekeeping, and we’re working with our team to ensure the situations don’t happen again. We'll be reaching out to you shortly to...

Morelia, Mexico
Reviewed 30 September 2016

I had to wait half an hour to be checked in and then was told maintenance would be coming in my room. I was ready to rest I didn't want to have to wait for anyone to come in my room. Well maintenance never showed up big surprise and internet was super slow. Now I had just stayed here the...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 310zurag
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear 310zurag, Thank you for sharing your review of your most recent stay with us in Houston. We appreciate your patience regarding the wait you experienced at check-in. Our team does their very best to streamline this process for our guests. We apologize for the misinformation that maintenance would be coming to your guest room and understand that you were...

Seattle, Washington
Reviewed 30 September 2016

Pros: Hotel itself, friendliness of the staff, and the breakfast (it's very good, and is a great deal) Cons: The room I was in (1211) had an issue with the hot water where it took FOREVER to get hot. Engineering came by and said that the solution is to just turn it on and leave it running ~5 minutes before...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank releaseYourself
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear releaseYourself, Thank you for sharing your review of your recent experience with us in Houston. We appreciate your comments on our well appointed accommodations, friendly team members, and delicious breakfast. However, we do see that you faced a challenge with the hot water in your guest room. We have followed up with our engineering department to ensure this is...

Dallas, Texas
Reviewed 30 September 2016

A/C did not work staff switch room, went to check out the newly assigned room before moving a/c did not work there either. Finally switch to room with great a/c only to find the hot water did not work in that room!! I had to take a shower in empty room across the hall as requested by staff. Met couple...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 211moore
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear 211moore, Thank you for sharing your review of your recent stay with us at DoubleTree Houston Galleria. We regret to hear of the challenges you experienced with the air conditioning and water temperature in your guest room during your time with us in Houston. This is an out of the ordinary situation to us and we have asked our...

Cedar Hill, Texas
Reviewed 28 September 2016

The Stay Was Pleasant. The location of the hotel was wonderful and the staff was great. Anytime that we are in the Houston area, we will definitely stay at the Double Tree Galleria hotel. I will have to try the restaurant on the next visit.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank andrearZ1465FF
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear andrearZ1465FF, Thank you for sharing your review of your experience with us in Houston. Our team is proud to read that you enjoyed a fantastic stay and were able to take advantage of our excellent location, just steps from the Galleria.We're excited that you plan on choosing accommodations with us on future visits to Houston and wish you all...

Reviewed 28 September 2016

I was visiting my aunt ,uncle ,and my cousin in Houston , They chose Double Tree by galleria from 25 years a go to stay in Houston , and from my 25 days stay i figure why they chose this hotel to stay in .The Front disk they are very helpful , and supportive . they are always happy to...

 Report
Helpful?
Thank Mohmmad S
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Mohmmad S, Thank you for sharing your review of your recent experience with us at DoubleTree Houston Galleria. Our team is proud to hear of your memorable 25 day experience and the outstanding service you received from our team members. We're glad you enjoyed your time with your family members in Houston and look forward to providing you with...

Houston, Texas, United States
Reviewed 27 September 2016

This room was one of the nicest, cleanest rooms (beautiful decor) I've stayed in -- and the service was beyond compare! And, the food served via in- room dining is delicious. I will definitely be a repeat customer!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank TraceyV101
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear TraceyV101, Thank you for sharing your review of your stay with us at DoubleTree Houston Galleria. Our team is excited to read that you enjoyed an excellent experience and found our newly evolved accommodations to be cleanly and well appointed. We appreciate your compliments on our food and beverage offerings and are proud to hear that you plan on...

Reviewed 27 September 2016

Very clean, secure location with plenty to do in the area. We felt like honored guests and were treated well. Valet was quick and attentive. Everyone worked as a team. The area is in the Houston Galleria so there is tons to see, do and great places to eat. The rooms were isolated well so things were quiet and the...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Brazilian S
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Brazilian S, Thank you for sharing your review of your excellent weekend getaway with us in Houston. We're pleased to read that you found great value in our newly evolved accommodations. Our team works hard to ensure all of our guests enjoy a memorable stay and your feedback on our performance is valuable to us. We see you were...

San Antonio, Texas
Reviewed 27 September 2016

I highly recommend the Double Tree by Hilton. From the initial check-in with the complimentary cookie to check-out. They are also reasonably priced. If you come across Pinky and/or Jerome, they will go out of their way to make your stay extra enjoyable.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Jeanttehdz2
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Jeanttehdz2, Thank you for taking the time to write a review of your stay with us at DoubleTree Magnificent Mile. Once again, we are proud of our team members for providing you with fantastic service and meeting all of your expectations throughout your visit. We appreciate your recommendations to our future guests and look forward to welcoming you back...

196 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (108)
Viewed
Room/Suite (24)
Viewed
View from Room (25)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (8)
Viewed
Dining (4)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Hotel & Grounds (13)
Viewed
Business Centre/Function Rooms (14)
Viewed
Room/Suite (26)
Viewed
Dining (8)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Hyatt Place Houston/Galleria
Great Uptown
Hyatt Regency Houston/Galleria
Great Uptown
Homewood Suites Houston near the Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Hilton Garden Inn Houston Galleria Area
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,936 - ₹ 22,235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Booking.com, Hilton Hotels Direct, Priceline, Travelocity, HotelsforEveryone, TripOnline SA, Cancelon and getaroom.com so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#27 Luxury Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the Hilton Honors floors appears better.”
Kvapsen, 18 Apr 2017 | Read review
“Higher south side rooms are quieter away from the elevators.”
2846mat, 17 Apr 2017 | Read review
“Be sure to get a room on the backside of the hotel”
  • Mold in the tub area
  • Dirty Windows
  • Dirty Parking deck all weekend
atlcycle, 29 Mar 2017 | Read review
“Some are suites/others not.”
Tmcanally, 10 Mar 2017 | Read review
“Avoid rooms facing the freeway as they are a bit noisy.”
captakalra, 26 Jan 2017 | Read review
5 of 5