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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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281 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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Showing 266: English reviews
Reviewed 3 weeks ago via mobile

It is really nice place to stay. It is close to our office but, also close to the Galleria mall and very good restaurants. They offer free shuttle if you go around the hotel, This goes ok. Breakfast is very good, multiple options.

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Helpful?
Thank PanchoIzurieta
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi PanchoIzurieta, Thank you for choosing DoubleTree Houston Galleria on your recent visit to uptown Houston. We're happy to hear that our location was the perfect base between your office and all the awesome shopping, dining, and entertainment at The Galleria. We're thankful for your recommendations to our future guests and look forward to continuing to be your choice for...

Midland, United States
Reviewed 3 weeks ago

toilet seat is about 6" above floor height. I recommend this to all midgets and toddlers. A simple martini in the lobby bar cost $16! This is not the Waldorf Astoria or Four Seasons, ok? And the cookie on arrival is nice, if you want to be fat with type 2 diabetes.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank errola2017
Tomball, Texas
Reviewed 3 weeks ago

As a Hilton Honors member, I was quite surprised at the poor level of service that we received during our recent stay. We booked in advance as well as viewed the property and rooms a couple of weeks prior to checking in since this was our first stay at this particular property. I have stayed in various hilton properties across...

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Helpful?
3Thank Terri M
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Terri M, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope...

Houston, Texas
Reviewed 18 December 2016

Went for a couples night out. Got there and I didn't like our first room because of the view, (not bad, just wanted to face shopping area). I went back downstairs and the front desk agent happily got us another room on opposite side. Staff very friendly. Perfect part of town if you want to shop.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ruth20032016
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi ruth20032016, Thanks for choosing DoubleTree Houston Galleria for your couples night out. We're happy to hear that the team was able to promptly assist you with your room assignment and provided you with excellent service throughout your stay. We appreciate your recommendations on the great shopping at The Galleria and hope we have the chance to welcome you back...

Melbourne, Australia
Reviewed 15 December 2016

This hotel, has a great foyer and makes you feel good. The rooms are the usual Hilton (a bit old fashioned) but very clean. We had a suite and it was huge. The bar was great and the bar food was fantastic. On whole this is a great hotel.

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Helpful?
Thank Robert P
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi Robert P, Thank you for taking the time to share your review of DoubleTree Houston Galleria. We're glad you had the chance to experience one of our recently renovated guest suites and see that the spacious accommodations were a perfect fit. We appreciate your compliments on our food and beverage offerings and are excited for our next opportunity to...

Fort Worth, Texas
Reviewed 14 December 2016

We had a very nice room and the staff was excellent! Kudos to Pinky and Omar. Highly professional and we will stay here again next visit to Houston. I do not think that one should pay to park in Houston TX but if they can get away with it.......

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Helpful?
Thank TJP55857
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for taking the time to share your review of DoubleTree Houston Galleria, TJP55857. The team appreciates your personal shout outs to Pinky and Omar and we're excited to hear that you plan on staying with us on your next visit to Houston. Travel safely and have a terrific day.

Monroe, Louisiana
Reviewed 12 December 2016

Nice hotel near the galleria; valet did not acknowledge us upon arrival, however. It was just my daughter and I and we had to get all of our bags, ourselves. Other than that glitch at check-in, everything was great. Double queen was a clean, comfortable and spacious room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cnj994
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for sharing your excellent experience with us at DoubleTree Houston Galleria, cnj994. We appreciate your feedback on the clean, comfortable guest room you received and have followed up with our valet partners to ensure we are taking every opportunity to provide our guests with the best service possible. Travel safely and join us again soon!

Austin, Texas
Reviewed 11 December 2016

This is a treat place to stay and very clean. It is close to the Galleria and many restaurants. Excellent customer service from check-in to checkout. Special Thanks to Kyrus,Josh and Pinky! Love the warm cookies!

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Helpful?
Thank DellDude123
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi DellDude123, Thanks for taking the time to write a review of your experience with us in uptown Houston. It's rewarding to read that we are meeting all our goals for attentive, helpful service and we've shared your special shout outs to Kyrus, Josh, and Pinky with the team. We're excited to continue to be your choice for accommodations when...

Cairo, Egypt
Reviewed 11 December 2016

I've been to Houston for 5 times for business trips ans , 4 times out of 5 were in Galleria area which is full of Hotels , my last two visits I've been in Doubletree and it is without doubt the best of the hotel when you compare it to his price category hotels . specially after the re-innovation the...

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Helpful?
Thank Hassan_Diaa
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for choosing DoubleTree Houston Galleria for the second time in uptown Houston, Hassan_Diaa. We're proud to read that your experiences at our convenient location, in close proximity to the Galleria, have been the best out of all the other hotels you've tried in the area. We're excited to be your new go-to in the area and wish you all...

Byram, Mississippi
Reviewed 11 December 2016

Great stay at the property. The environment was awesome. I wish the bar could have had some sort of happy hour with some affordable drinks. Like I said about the breakfast, it was too pricey for the options on the buffet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mariolC811OR
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing your review of DoubleTree Houston Galleria, mariolC811OR. We appreciate your feedback on our newly renovated guest rooms and public space. We've shared your compliments with the team and look forward to welcoming you back for another memorable stay.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 8,321 - ₹ 15,347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, Booking.com, HotelsforEveryone, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#26 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite if you can afford it.”
  • The lounge of the suite
 of 5 bubbles robertpD2422TZ, 14 Dec 2016 | Read review
“Rooms in high floors and the view to the back of the hotel”
 of 5 bubbles Hassan_Diaa, 11 Dec 2016 | Read review
“The suites are nice and come with kitchens, the higher floors are the best”
 of 5 bubbles ThumpJ, 5 Dec 2016 | Read review
“see notes in comments”
 of 5 bubbles 117mattt, 14 Nov 2016 | Read review
“Higher floors have great views of surrounding Houston area”
 of 5 bubbles P7302IDstevel, 11 Nov 2016 | Read review
5 of 5
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