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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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Traveller (157)
Room & Suite (90)
Dining (10)
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Overview
  • Excellent60%
  • Very good18%
  • Average10%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(52 reviews)
“front desk”(103 reviews)
“full kitchen”(16 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (797)
There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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All reviewsdouble treefront deskfull kitchenroom serviceearly checkbusiness staythe executive loungelobby bargreat customer serviceper dayhome away from homevalet parkingfitness centerpinkyrenovationkitchenettegarage
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11 - 15 of 762 reviews
Reviewed 5 days ago via mobile

Just checked, love this hotel and Daniel at the front desk was so awesome and very helpful!! My fiancé and I came into town for our 4 year anniversary and I’m so excited to celebrate love and life with him on this very special dayMore

Thank dayshabraxton
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 days ago

Happy Anniversary! It was a treat to have been a part of your special weekend, and we thank you for sharing your review. We are elated to learn that the helpful service provided by Daniel, and the rest of our team, made your stay effortless...More

Reviewed 5 days ago

Daniel in the Shipping Dept. at the DoubleTree by Hilton Hotel by the Galleria is the Best. We had numerous shipments that needed to be returned to our office & Daniel handled this shipping with professionalism & courtesy. Autumn in the Sales Dept. was wonderful...More

Thank traveler2018333
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 days ago

We are elated to be your hotel-of-choice in the Galleria area and appreciate your kinds words regarding Autumn, Daniel, and all of our staff who assisted in planning and hosting your meeting. We are very proud of our team and always believe that it is...More

Reviewed 5 days ago

The staff is friendly, helpful and accommodating which made our stay pleasant. The location of the hotel is great because there is a beautiful mall across with shopping and dining for everyone. First time staying at the Double Tree in Houston and it was a...More

Review collected in partnership with this hotel
Thank del1291223
Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 days ago

Hi del1291223, Thank you for sharing your review of your stay with us in uptown Houston. We're glad you enjoyed friendly, helpful service from our team members and see you had the opportunity to take in all the local shopping and dining just steps from...More

Reviewed 6 days ago

This hotel offers great views of the Houston area. I love the balcony. It is in a great location with lots of options for things to do. Dining, drinks, entertainment and more. I stay at this hotel more than any other in Houston .More

Review collected in partnership with this hotel
Thank Roobs87
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 days ago

The private balconies of our One King Deluxe rooms and Two Queen Balcony Suites are the perfect quiet retreat for unwinding after a busy day, and as you noted, there is plenty of shopping, dining, and entertainment to keep you on the go each day...More

Reviewed 6 days ago

I arrived very late and was exhausted. The room was ready, cool and i ate my warm cookie and slept like a baby. I stayed 2 nights and had breakfast the second morning. I have zero complaints about my stay.More

Review collected in partnership with DoubleTree by Hilton
Thank LusyLou77
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 days ago

We can't think of anything more soothing after a day of travel than savoring one of our warm chocolate chip cookies and snuggling into a comfortable bed. Thank you for sharing that our teams’ prompt service and attention to detail made your stay at the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 111 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Luxury Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (90)
Dining (10)
Pool & Beach (4)
Business Centre & Event Rooms (16)
Questions & Answers
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Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
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Room Tips
"Room are cleaned up thoroughly and are spacious"
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"Lower rooms have quicker elevator service."
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"Even numbered rooms face Westheimer which can be noisy at night."
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"CIty view is fantastic"
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