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5/2/2018 6/2/2018
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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
    +1 855-605-0318
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    5/2/2018 6/2/2018
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     4 people are viewing this hotel
    US$ 176
    US$ 176
    US$ 176
    Traveller (152)
    Room & Suite (80)
    Dining (12)
    Overview
    • Excellent57%
    • Very good19%
    • Average11%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “double tree” (45 reviews)
    “front desk” (78 reviews)
    “great stay” (32 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Double Points, Every Stay
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (673)
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    1 - 5 of 641 reviews

    Reviewed yesterday via mobile

    The Doubletree at the Galleria was such an experience. The food is great and the service is amazing. The staff was thorough in solving any issues. And I slept exceptionally well thanks to the soft bed and pillows thanks Doubletree.

    Thank Steve M
    Hotel's Favourite
    Reviewed 2 weeks ago

    I have no complaints about this Hotel. Everything about this hotel was GREAT. The staff worker by the name of Jasmine was fantastic and very on point with her job. She made my stay worth while and she was very reliable. She was very professional...More

    1  Thank Chrystopher C
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

    Hi Chrystopher C, Thank you for sharing your review of your stay with us at DoubleTree Houston Galleria. We're happy to hear that you enjoyed an excellent visit and received fantastic service from Jasmine and the team. We look forward to your next visit and...More

    Reviewed 2 days ago

    The hotel was awesome but the front desk staff was completely not helpful.No early check in for hilton honors members.I actually had to ask for a manager after I was told repeatedly that my room would be ready in minutes that took 2 hours.More

    Thank dbarnes908
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

    Hi dbarnes908, Thank you for taking the time to share your review of your stay with us in Houston. We appreciate your comments on our hotel. However, we do regret to hear that you experienced some challenges with check-in. It is always our goal to...More

    Reviewed 3 days ago

    We love coming to stay at this Doubletree. Pinky is the reception manager and she is the best hotel clerk we have ever had. She goes above and beyond to make us feel welcome and attended to. Because of the great service we receive from...More

    1  Thank maderarenato
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

    Hi maderarenato, Thank you for sharing your review of your experience with us at DoubleTree Houston Galleria. We're proud to read your comments on the service you received from Pinky and the team and are excited that you plan on returning for future visits. Travel...More

    Reviewed 3 days ago via mobile

    The breakfast buffet is always delicious. Full service continental. We love grabbing a comfy table and staying to chat for 1-2 hours. It’s the perfect start to any day here at The Doubletree. The staff is friendly and inviting. They always remember our preferences and...More

    1  Thank arkrailo
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

    Hi arkrailo, Thank you for sharing your review of DoubleTree Houston Galleria. We're proud to read your comments on our team members and appreciate your personalized shout outs. We look forward to continuing to welcome you back when travel brings you to Houston and wish...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 93 - US$ 231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Expedia, Travelocity, HotelsforEveryone, Priceline, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston
    Add Photo Photos
    Traveller (152)
    Room & Suite (80)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (115)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Nearby HotelsSee all 518 hotels in Houston
    Hyatt Place Houston/Galleria
    338 reviews
    .13 km away
    Aloft Houston by the Galleria
    324 reviews
    .18 km away
    Hyatt Regency Houston/Galleria
    731 reviews
    .19 km away
    Courtyard Houston by The Galleria
    465 reviews
    .24 km away
    Nearby Restaurants
    Truluck's Steak & Stone Crab
    645 reviews
    .12 km away
    The Capital Grille
    366 reviews
    .08 km away
    The Burger Palace
    189 reviews
    .19 km away
    Tango & Malbec
    324 reviews
    .24 km away
    Nearby Attractions
    The Galleria
    4,248 reviews
    .61 km away
    Water Wall
    1,094 reviews
    .82 km away
    Ice at the Galleria
    165 reviews
    .98 km away
    A.D. Players
    42 reviews
    .31 km away
    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from 5353HOU | Property representative |
    Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
    0
    Votes
    SuzyTexas2step
    27 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "Dont stay here"
    Read review
    "Pas de nuisance sonores particulières. Les doubles kind size sont en fait des appart T1 avec cuisine équipée."
    Read review
    "Suites are great"
    Read review
    "Great Views, better customer engagment and the views are amazing."
    Read review
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