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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
Expedia.com
$174
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$171
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$118
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Free cancellation until 23/08/22
Travelocity$174
Hotels.com$173
travelup.com$198
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (384)
Room & Suite (218)
Videos (2)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 602 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1512Reviews21Q+A100Room tips
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Most Recent
Simon D wrote a review Yesterday
1 contribution
Really enjoyed my stay here, receptionist, bar staff, cleaners, taxi 🚕 shuttle, catering staff all excellent, my room amazing, will recommend to all my colleagues and my company in uk, can not fault the hotel, used pool, balcony, gym. Brilliant thank you
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hristo wrote a review Aug 2021
Plano, Texas25 contributions
Hotel's Favourite
We were very pleased with our stay. This hotel has spacious rooms with nice view. Great location. We were impressed by Sarah Evangelista at the front desk! She provided us with outstanding customer service answering all of our questions. Thank you Sarah!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, Other at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 23 Aug 2021
Dear hrishmo, Sarah is a gem, one of many on our team, and we are elated to read that she made such a lasting impression. We will be sure to share and celebrate your kind words with her and the rest of our team. We welcome you to our extended DoubleTree Houston Galleria family and we look forward to hosting you again one day soon. Warm regards, William Venegas General Manager
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Lincoln wrote a review 7 Aug
San Antonio, Texas1 contribution
Me and my family went here for the disability expo I’m a lower double amputee and after the expo we went to the pool the chair lift wasn’t working and the only way to get down are stairs and the stair lift hasn’t been working in months and there was no other way to get to the pool so we had a nice time in are room not in the pool
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Call ahead if you want to go swimming
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 2 days ago
Dear Seaside47574102295, We thank you and your family for joining us and we value the feedback shared within your review. As your comments note, our chairlift is unfortunately out of order though it is under contract to be repaired. We extend our sincerest of apologies and we regret the inconvenience. We do want you to one day enjoy our pool and we hope you and yours have the chance to visit again in the months and years ahead. If we can assist in making those plans, we invite you to be in touch. Warm regards, William Venegas General Manager
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manouchehrrefaeian wrote a review 7 Aug
El Paso, Texas1 contribution
Rooms are extremely dirty, very outdated, bathroom and bathtub were filthy and hotel is just too old and in dire need of remodeling The front desk people are nice but too busy and not really welcoming, we had a drink at the bar which was OK but he just don’t want to sit in the lobby area since their couches are outdated, dirty and you afraid to get a disease
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Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 3 days ago
Dear manouchehrrefaeian, It was a pleasure to serve as your host in the greater Galleria and we thank you for sharing your review. We trust our location served you well for exploring all that awaits beyond our front doors, and we appreciate the feedback regarding your interactions with our team. Your added comments regarding our housekeeping efforts and the furnishings in our lobby have been heard and while our team is often the recipient of endless accolades, we regret if your experience left a different impression. We hope a second chance will one day be provided as we would like nothing more than to win your seal of approval with a flawless Houston experience. Until then. Warm regards, William Venegas General Manager
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Ted Trader wrote a review 4 Aug
Dallas, Texas2 contributions
I have been at the Doubletree almost every week for the last 2yrs. Marta has always been a welcoming and bright part of my morning every breakfast. Excellent detail to service. Thank you, Dr, L A Saunders
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 6 days ago
Dear CaboTed, We appreciate your loyalty, and with so many DoubleTree stays on the books, we trust that you are now a valued member of our Hilton Honors program. On behalf of Marta and the rest of our DoubleTree team, it is always a delight to welcome you back and we look forward to more enjoyable breakfasts in the weeks and months ahead. All the best, William Venegas General Manager
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Duane E wrote a review Jul 2022
1 contribution
Great service at the breakfast. Marta is terrific. Will at the front desk is always friendly and helpful and Chauncey in maintenance is very nice, patient and helpful. Enjoying my stay not sure why 200 character minimum is required but I’ll just keep writing until I can submit this
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 2 weeks ago
Dear 337duanee, We always like to hear when our DoubleTree colleagues have made a lasting impression and we thank you for letting us know that Marta, Will and Chauncey all made your stay even brighter. We thank you for calling attention to their genuine hospitality and we hope ours is a hotel you will count on for any future Houston visits. If we can assist in planning your next Galleria retreat, we are just a phone call away. All the best, William Venegas General Manager
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Sonya M wrote a review Jul 2022
Leander, Texas1 contribution
We were supposed to be in town for a concert but it was canceled. We decided to cone anyways and we are glad we did. The hotel was clean and in a great area and close to the galleria. The staff was nice and helpful and even texted to make sure we had everything we needed. It was a great stay. We will be returning again! 😊
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 3 weeks ago
Dear sonyamX6303EX, We were delighted to host you and yours and we are pleased to read that you so enjoyed your visit. As you discovered, our DoubleTree colleagues take great pride in orchestrating a perfect experience at our hotel and we appreciate you calling attention to the efforts provided by our team. Our Housekeepers were thrilled to learn of your accolades and reading that you plan to visit again leaves us smiling from ear to ear. On behalf of your many friends at the hotel, the pleasure was fully ours and we invite you to be in touch if we can assist in planning your return. All the best, William Venegas General Manager
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Xuemeng W wrote a review Jul 2022
1 contribution1 helpful vote
Nishia is really helpful and gave us a warm welcome when we checked in. The room is nice and clean. The area is safe and I felt really good. The breakfast is also tasty. I would definitely recommend this place!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 4 weeks ago
Greetings Camena, Your recommendation means the world to us. Nishia is definitely a gem on our team and we will be sure to pass along your comments. We also thank you for your compliments regarding our fresh breakfasts, clean accommodations, and everything in between. Expect more excellence and another warm cookie upon your return. All the best, William Venegas General Manager
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Vanessa R wrote a review Jul 2022
Denver, Colorado1 contribution2 helpful votes
This is not the normal double tree experience, I suggest finding another, the cookies were good but I woke up to a roach in our room, I requested for one night to be refunded and offered half off of the night and a later checkout, I did not stay at the double tree for this experience, I was offered to switch rooms but when you have 4 people with luggage that’s a bit much to pack back up for one more night that no one took into consideration , I don’t think refunding one nights stay was asking for a lot, I don’t do bugs and this was disgusting, why would I want to stay longer……….
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Gregory B wrote a review Jul 2022
1 contribution
Marta is a great hostess. She is very friendly and tend to our needs. Thank You for everything. We will definitely be back again. We love this Hotel. This great area to live in. Thank you all again. ❤️
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from B P, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 5 Jul 2022
Dear gregorybX8156YJ, It was a pleasure to serve as your city abode overlooking the Houston Galleria and we thank you for letting us know that your visit was so enjoyed. We look forward to celebrating your feedback with Marta and on behalf of all of us at the hotel, we look forward to welcoming you and yours again, hopefully, one day soon. Warm regards, William Venegas General Manager
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PRICE RANGE
$122 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree suites by hilton houston by the galleria hotel houston, doubletree hotel houston, doubletree houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
476
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Frequently Asked Questions about DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Which popular attractions are close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Nearby attractions include The Escape Game Houston (0.7 km), Gerald D. Hines Waterwall Park (0.8 km), and The Galleria (0.5 km).
What are some of the property amenities at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Conveniently located restaurants include Truluck's Ocean's Finest Seafood and Crab, The Capital Grille, and Kenny & Ziggy's New York Deli.
Are there opportunities to exercise at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
The staff speaks multiple languages, including English and Spanish.