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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
    +1 855-605-0318
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    3/12/2017 4/12/2017
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    Traveller (149)
    Room & Suite (80)
    Dining (12)
    Royal Sonesta Houston Galleria
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    Overview
    • Excellent56%
    • Very good20%
    • Average11%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “double tree” (43 reviews)
    “front desk” (72 reviews)
    “full kitchen” (15 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Breakfast for $1
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (612)
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    1 - 5 of 581 reviews

    Reviewed 3 days ago

    Clean Great location, nice rooms, friendly staff Next time i will stay in this hotel again. Close to night live and restaurants Easy parking. The Galleria shopping center at walking distance. The place to stay in Houston

    Review collected in partnership with DoubleTree by Hilton
    Thank 426geertv
    Hotel's Favourite
    Reviewed 4 weeks ago

    If you are looking for a high quality hotel at very reasonable prices, this is the place. I like super-luxury hotels, but I don't like paying top dollar. This hotel is next-door to the world famous Galleria Mall. There are an incredible number of great...More

    Thank kwebb100
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 weeks ago

    Hi kwebb100, Thank you for sharing your review of your stay with us in Houston. We appreciate your compliments on our accommodations and our convenient location to the local shopping, dining, and attractions. We've shared your praise with the team and look forward to welcoming...More

    Reviewed 4 days ago

    I was traveling for business with two colleagues. We were very warmly welcomed to the property as Hilton Honors member. The rooms were clean and spacious, the shower was updated, the bed was comfortable. The breakfast in the executive lounge was pretty good, and the...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Leanne D
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 days ago

    Hi Leanne D, Thank you for sharing your review of your stay with us at DoubleTree Houston Galleria. We're happy to hear that you you enjoyed a pleasant stay and were able to relax in one of our spacious guest rooms. We look forward to...More

    Reviewed 4 days ago

    Was referred to this hotel from my usual hotel in Houston which was booked. Loved everything about this Hotel.....and it will now be my Hotel of choice for my future Business needs. The staff the tastefully put together rooms and the fitness center.....were all above...More

    Review collected in partnership with DoubleTree by Hilton
    Thank johncN1015AJ
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 days ago

    Hi johncN1015AJ, Thank you for sharing your review of your stay with us DoubleTree Houston Galleria. We're proud to read that you enjoyed a memorable experience and are excited that you plan on staying with us for future visits. Travel safely and join us again...More

    Reviewed 5 days ago

    As soon as we arrived we were taking care of by a very friendly valet staff. Quick and easy we went straight to the front desk were Bella helped check us in and was very friendly and helpful. Very nice and clean rooms, the suite...More

    Thank rodneyk333
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 3 days ago

    Hi rodneyk333, Thank you for sharing your review of your experience with us in uptown Houston. We're glad you enjoyed a streamlined check-in process and were able to relax at our bar. We appreciate your feedback on the service you received and look forward to...More

    Royal Sonesta Houston Galleria
    1,155 reviews
    #19 of 518 hotels in Houston
    1.2 km
     
    Hotel Indigo Houston at the Galleria
    639 reviews
    #46 of 518 hotels in Houston
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    Hotel Derek Houston Galleria
    1,295 reviews
    #144 of 518 hotels in Houston
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    Westin Galleria Houston Hotel
    996 reviews
    #101 of 518 hotels in Houston
    0.4 km
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 100 - US$ 240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, getaroom.com, TripOnline SA and Cancelon so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston
    Add Photo Photos
    Traveller (149)
    Room & Suite (80)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (112)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Hotel Derek Houston Galleria
    1,295 reviews
    1.18 km away
     
    Hotel Indigo Houston at the Galleria
    639 reviews
    .45 km away
     
    Westin Galleria Houston Hotel
    996 reviews
    .43 km away
     
    Royal Sonesta Houston Galleria
    1,155 reviews
    1.16 km away
     
    Nearby Restaurants
    Peli Peli Galleria
    905 reviews
    .51 km away
    Truluck's Steak & Stone Crab
    635 reviews
    .12 km away
    The Capital Grille
    362 reviews
    .08 km away
    The Burger Palace
    183 reviews
    .19 km away
    Nearby Attractions
    The Galleria
    4,151 reviews
    .61 km away
    Water Wall
    1,073 reviews
    .82 km away
    Ice at the Galleria
    154 reviews
    .79 km away
    A.D. Players
    39 reviews
    .31 km away
    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from lunchpie |
    Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
    0
    Votes
    SuzyTexas2step
    27 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "clean rooms very spacious"
    Read review
    "Rude customer service Mr Johnson"
    Read review
    "Choose a high floor for the view and get a suite with at full kitchen as they are larger and reasonably..."
    Read review
    "choose the highest floor, great views especially the North side"
    Read review
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