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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Traveller (207)
Room & Suite (93)
Traveller (207)
Room & Suite (93)
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Overview
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5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (974)
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928 results
Traveller rating
550
161
91
67
59
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550
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91
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59
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All reviews double tree front desk room service full kitchen self parking great customer service the executive lounge early check home away from home business trip josh pinky honors valet renovation kitchenette garage
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1 - 5 of 928 reviews
Reviewed yesterday via mobile

Great service by Josh and Asmir. They’ve done the impossible and actually kept my stomach happy during my stay which is no small victory! Can’t compliment them enough on the help they’ve given me during my stay.

Date of stay: December 2018
Thank JonnyCakes47
Hotel's Favourite
Reviewed 3 October 2018 via mobile

Mr Armando V is an excellent example of what Hilton represents! He went above and beyond to provides great service and give us a great start to our day!! Armando brought us a big plate of fresh fruits while we waited for our breakfast! He...More

Date of stay: October 2018
1  Thank Luis M
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 5 October 2018

It warms our hearts to read that Armando’s thoughtful service allowed you to start your day off right and we thank you for sharing your experience. As you discovered, our crew prides themselves in going the extra mile to ensure our guests feel at home...More

Reviewed yesterday via mobile

Asmir and Josh exceeded my expectations with their friendly, quality service. They truly care about the hotel guests and it shines through from beginning to end! From the order I placed to the food delivery- fantastic!

Date of stay: December 2018
Thank Leslie R
Reviewed 2 days ago via mobile

Excellent service from Josh! He was very polite and knowledgeable. Food received in a timely manner. Helpful in explaining how this app works. I hope everyone at the Doubletree Gallaria is as nice as he.More

Date of stay: December 2018
Thank Shelia T
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

Hi Shelia, Thank you for taking the time to share your feedback regarding your in-room dining experience and appreciation of Josh’s helpful service. We are delighted that your stay has started on such a positive note, and we look forward to making the remainder of...More

Reviewed 2 days ago

All arrangements made were perfect for our group. We had a large group of 60 plus and the decorations, food, and venue were perfect. I love the attention to detail given to our team to ensure our event was a success. Thanks you so much...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Reggie D
Response from hotel_mgmt_team_365, Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded yesterday

Hi Reggie, It was a pleasure to welcome you and your colleagues for the second year in a row! We are delighted to read that Gemma’s thoughtful planning and attention to detail made your company Christmas social a success and we look forward to working...More

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About
Description
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of More the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$ 111 - US$ 227 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
476
Price range
US$ 111 - US$ 227 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
,
Doubletree Hotel Houston
,
Doubletree Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (207)
Room & Suite (93)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (26)
Nearby
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Nearby AttractionsSee all 943 nearby attractions
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Questions & Answers
Ask a question
Jane-ChchNZ
21 May 2018|
AnswerShow all 2 answers
Response from 5353HOU | Property representative |
Super shuttle but we suggest booking this online before you leave NZ
0
Votes
JESSE G
12 March 2017|
AnswerShow all 4 answers
Response from 5353HOU | Property representative |
relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
0
Votes
lunchpie
Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
12 December 2016|
AnswerShow all 3 answers
Response from 5353HOU | Property representative |
Dear Sir, What you describe is indeed an unfortunate sequence of events. In thoroughly reviewing this with the team you mention I can share that this scenario was a result of your refusal to share your name and room # when... More
2
Votes
Room Tips
"Check your bill when departing!!"
F7654RYroadman
2 weeks ago
Read review
"Mall restaurants shopping kids arcade"
viewFromYourSoul
3 weeks ago
Read review
"Rooms are clean and equipped with safe and a beautiful desk. Bathrooms are clean. "
Trip47983910973
30 Oct 2018
Read review
"Select a different hotel entirely."
michaelfF4316VU
28 Oct 2018
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