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Doubletree Hotel Houston Downtown

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1,059 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Houston Downtown
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Showing 1,017: English reviews
Austin
Reviewed 2 May 2016 via mobile

From the valet to the incredible view, you get a really good bang for your buck in downtown Houston. Plenty to do in the surrounding area and the breakfast was incredible, definitely better than most. It is easy to find and access from the freeway. We would stay here again!

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Thank honve
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

New York City, New York
Reviewed 2 May 2016

I really don't like writing negative reviews but this hotel truly deserves it. Upon check in I noticed that there were only stairs to get to the front desk. Stairs? It is crazy that that a ramp has not been added, not only because 90% of peope who will check in have rolling luggage, but moreso that a disabled person...

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Thank JMW757677
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Firstly I would like to thank you for taking the time to write this review. I am saddened to hear that we did not exceed your expectations, please know that it is our aim to make every guest feel at home and Cared for. I will be taking your review to the appropriate managers to ensure these issues are not...

Dallas, Texas
Reviewed 1 May 2016

The valet charge spoiled a good rate and stay. Check-in was easy and the front desk employee was professional and courteous. The room was nice, water during shower was hot, and the bed was comfortable. The only thing that hampered a great stay was the $30.00 valet charge. I would have parked else where had I know that cost for...

Review collected in partnership with DoubleTree by Hilton
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Thank 428markq
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. As with any hotel located downtown, parking is very limited but we do stay competitive with our pricing. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Wichita Falls, United States
Reviewed 29 April 2016

I was in town for a work-related conference and chose the Doubletree Houston Downtown because they offered the best per-night rate. I was a little worried because the hotel is the furthest from the George R. Brown Conference Center than any of the other conference hotels, but when I checked in, I was made aware by clear signage that a...

Review collected in partnership with DoubleTree by Hilton
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1Thank Stacy J
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Mission, United States
Reviewed 28 April 2016

I stayed for one night here because of a school trip I had to make. I chose this as a second option because the original hotel I was going to stay at was full. That was probably the best thing that could have happened because I got experience the quality of this hotel. I was given water and cookies right...

Review collected in partnership with DoubleTree by Hilton
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Thank Gurpreet S
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for choosing the DoubleTree by Hilton Houston Downtown. We are pleased to hear that you thoroughly enjoyed your stay. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Reviewed 28 April 2016

This hotel was very nice. The lobby was very clean and open. The room was very nice. I had a room on the 20th floor and the view was ok. All the items in the room worked with no issues. The shower water pressure was good and the hot water was close to instant. I enjoyed the time I spent...

Review collected in partnership with DoubleTree by Hilton
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Thank Peter O
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us and for choosing the DoubleTree by Hilton Houston Downtown. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

South Houston, Texas
Reviewed 28 April 2016

Clean, nice and comfy room. Great location. Parking is 30$/ night plus tax but there's no self parking and no other choice for parking so it's not a cost you can consider savings on. You will be required to pay if you stay... With a vehicle. I'd recommend not waiting until 15 min before room service closes at 11pm, before...

Review collected in partnership with DoubleTree by Hilton
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Thank niedriak
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so much for your response and the positive comment about our comfortable rooms and great location. Our valet parking prices are very competitive within the downtown market. After our email correspondence, I did not think this was still an issue, as I personally honored your request to put the charge on another CC. In regard to the room...

MOODY, United States
Reviewed 28 April 2016

I stayed for a conference I had at the convention center. The hotel was comfortable for a stay away from my own bed. The only inconvenience I experienced is the absence of public parking. I had to pay the $30 daily valet parking.

Review collected in partnership with DoubleTree by Hilton
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michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your review. I am happy that our hotel provided a comfortable experience and that our location worked great for your conference. You are right that public parking is hard to come by in Downtown Houston. We regularly check the market, to make sure our pricing remains competitive. I hope you will stay with us again, on future...

The Colony, Texas
Reviewed 27 April 2016 via mobile

My wife and I stayed at the Doubletree Downtown this past weekend. Our stay started out somewhat uncomfortable but the staff addressed our concerns immediately, leaving us quite satisfied for the remainder of our stay. The location was central to great restaurants and outdoor activites. Thanks, Doubletree!

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Thank neluv05
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I am pleased to hear that our team members were able to Make it Right for you and your wife and that you both thoroughly enjoyed the remainder of your stay. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see...

Killeen
Reviewed 26 April 2016

Horrible experience, the service over the phone was terrible. They had no consideration for flood victims. The lady on the phone acted as if I was bothering her by calling the front desk. I will not use this hotel for business or personal experience again.

Review collected in partnership with DoubleTree by Hilton
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Thank Bessie M
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so much for your review. I had to respond to this immediately, because it hit very close to home. I apologize if our operator did not provide the level of service you should certainly expect. I would say that they were probably working on their second or third day, without any time off, because so many of our...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 7,395 - ₹ 22,251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None is good.”
 of 5 bubbles mattrolin, 14 Mar 2017 | Read review
“Be prepared to wait for the shuttle and be specific on where you want to go. We got dropped off at the wrong place.”
 of 5 bubbles LarsonMN, 28 Feb 2017 | Read review
“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
 of 5 bubbles SolaTravelGirl, 8 Jan 2017 | Read review
“Get the Hilton App and check in early”
 of 5 bubbles Gimmy1040, 7 Jan 2017 | Read review
5 of 5