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DoubleTree by Hilton Hotel Houston Downtown

1,233 reviews
#110 of 517 Hotels in Houston
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Traveller (149)
Room & Suite (74)
Dining (6)
Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(20 reviews)
“hobby center”(19 reviews)
“corner room”(35 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)Write a Review
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There are newer reviews for DoubleTree by Hilton Hotel Houston Downtown
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeconferenceproximity
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211 - 215 of 1,188 reviews
Reviewed 28 January 2017

The hotel was basically clean. Room was okay, but seemed to be past its prime. Room was not "dirty", but was untidy. Hotel seems to need a good scrubbing from top to bottom. Staff at check-in was polite, but not what I would call friendly....More

Thank DavidWB95
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 7 February 2017

Thank you for providing feedback on your most recent stay. I am disappointed to hear that we did meet your expectations. Please accept my sincere apology. We certainly strive to be best in class in our market and we work hard to achieve that, each...More

Reviewed 23 January 2017

For a stay in the heart of downtown Houston I expected more. I was suckered in to jointing Hilton honors and was told about all the wonderful benefits before arriving only to have none of those benefits come to fruition. I would probably have been...More

Review collected in partnership with DoubleTree by Hilton
Thank 49,32,017
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 26 January 2017

Thank you for providing feedback on your recent stay. I sincerely regret that you did not experience all of the many benefits associated with HHonors membership. Some of the benefits are earned over time, as you elevate your status. However, you should have been welcomed...More

Reviewed 22 January 2017

I stayed at the Hotel and noticed two coach roaches in bathroom while I stayed there and has to remove personally. In addition the outlets were installed incorrectly and two were not able to use. Overall I would have selected another hotel but no option...More

Review collected in partnership with DoubleTree by Hilton
Thank Sonom Y Ms D
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 23 January 2017

Thank you for your feedback. I apologize for the inconveniences you experienced during your stay. Please know that we have a team here, ready to assist you at all times. Please allow us that opportunity, by notifying us of the issue, so we can expedite...More

Reviewed 19 January 2017

The lobby furniture is uncomfortable and the barstool cushions are worn that you sink in, had to go to another hotel bar. The construction noise is all day and night and weekends and hotel did not advise of that issue prior to our arrival and...More

Review collected in partnership with DoubleTree by Hilton
Thank michaelmR5233DB
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 23 January 2017

Thank you for your detailed review. I can't tell you how disappointed I am that you didn't enjoy the time at our beautiful bar. The relaxing environment, with floor to ceiling views, makes our lobby lounge a favorite spot for our guests and after work...More

Reviewed 19 January 2017

The overall visit was great fron check-ib to check-out. The rooms were nice, the location was very close to my clients" offices. The valet parking was great. I will certainly stay there for future fists.

Review collected in partnership with DoubleTree by Hilton
Thank chrisjW9745BR
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 20 January 2017

Thank you for staying with us. We are happy you enjoyed the hotel and our location. We look forward to your next visit. Hope to see you soon!

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 130 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 130 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (149)
Room & Suite (74)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
annanidonnchadha
24 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
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Room Tips
"20th floor rooms looked nice, Although our room in 1706 was very good"
Read review
"Most of the rooms are very quiet, so if you are looking for some quiet time then this is the place."
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"Ask for one of the redone rooms."
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"For the price I expected more luxury"
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