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Houston Marriott Westchase

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Traveller (207)
Room & Suite (120)
Dining (19)
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Overview
  • Excellent31%
  • Very good38%
  • Average19%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (572)
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All reviewsthe concierge loungeindoor outdoor poolwestchase areabusiness tripbreakfast buffetan updatewest sideeasy accesslobby areafront desk staffbusiness centerfitness centerself parkingatriumconventionbeltwayrenovation
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1 - 5 of 537 reviews
Reviewed 2 days ago

Very frustrated with the front desk staff at this property. We have stayed here several times over the years for family events and have never rated it very high, but since it has been remodeled and very convenient to our family, we thought we would...More

Thank Bill M
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 2 days ago

We consistently strive to ensure that our guests’ needs and expectations are met and regret that we have let you down. Please accept our heartfelt apologies for your disappointing experience; this is not at all what we want for our valued guests. We are grateful...More

Reviewed 2 weeks ago

The best thing about this hotel for us was the very helpful and friendly staff. We were upgraded to a larger room, which was quite comfortable, except there were no drawers for our clothes, except for a couple of night stands. Apparently, a recent "upgrade"...More

Thank Mark A
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 1 week ago

Mark, thank you for taking the time to post a detailed review of your experience with us. It is wonderful to hear you enjoyed your overall stay, and that you were impressed by our attentive and welcoming staff. We are disappointed that it was not...More

Reviewed 3 weeks ago

Overall its not bad, but not the standard good Marriott service. It started with less than friendly front staff. I'll try that again. I came in at about 1:15 p.m., so I was a bit early. That is not that unusual. Worst that happens is...More

Thank jaehlert2
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 3 weeks ago

Hello, we are disappointed to hear that your experience at our hotel did not meet your expectations and our standards. Your comments do not reflect a typical stay and, for that, we apologize. We hope to have the chance to regain your trust in the...More

Reviewed 4 weeks ago via mobile

My first time to Texas, and this marriot delivered more than anyone I have ever stayed in. Rooms are big quiet, beds are super comfortable. bathrooms are great big a spacious. I ordered room service for breakfast and dinner food came hot and within 25mins....More

Thank TheRobinsons57
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 4 weeks ago

I am thrilled that you had a great experience at our hotel! We are also happy that we were able to play a memorable role in your first trip to Texas. We strive to offer our guests with a comfortable and accommodating stay, and it...More

Reviewed 31 March 2018 via mobile

A good hotel I've stayed in many times. Quiet enough and away from heavy traffic. Bar is small but staff very chatty and being mostly business guests they are used to solo travellers. Restaurant attached is ok but typical American food. Fried everything and mostly...More

1  Thank NeilRo
Response from MarriottWestchase, General Manager at Houston Marriott WestchaseResponded 2 April 2018

Thanks for sharing your experience with us. We’re happy you were pleased with the friendliness of our bar staff. We understand the wide variety of dietary needs among our guests, and if there is something you’d like that is not on our menu, just ask...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Pool
Outdoor pool
Details
Price range
US$ 112 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 112 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Houston
#100 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (207)
Room & Suite (120)
Dining (19)
Pool & Beach (18)
Amenities (14)
Business Centre & Event Rooms (8)
Questions & Answers
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ethansmom06
4 March 2017|
AnswerShow all 10 answers
Response from afireinsidex | Reviewed this property |
My room did, but I'm not sure if every room does.
1
Vote
Melindaclare1
12 March 2015|
Answer
Response from LidoGuy | Reviewed this property |
Yes, they have a Concierge Lounge on the 10th floor. Floors 8 through 10 are designated as concierge but other than the 10th floor I have not seen any difference in the rooms on floors 8-10 and the lower floors.
0
Votes
AshLee281
20 December 2014|
AnswerShow all 2 answers
Response from CraigDallas | Reviewed this property |
Jr suites are roughly 1 1/2 times a normal room size and there is a partial wall between the bedroom area and sitting area. The 1 bedroom suites have to separate rooms with a door between the rooms. The 1 bedroom suites... More
4
Votes
Room Tips
"Stay at the Hilton across the street."
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"Try room 1054 or similar."
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"If you are handicapped in any way, call and check first before staying there."
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"Some rooms offer the internal view to the lobby. Specify your preference."
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