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Houston Marriott Westchase

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501 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

I have stayed here twice and both times had a very pleasant time here. The hotel is very clean, the restaurant and lobby bar is great (try the brontosaurus ribs; they're excellent). The staff are super nice and accommodating. The pool and fitness center are large and well kept. My favorite part is the live music in the lobby bar...

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Helpful?
Thank Tom K
Austin, Texas
Reviewed 5 days ago NEWvia mobile

We checked in on a Friday evening and had a little trouble with them finding my reservation but the staff quickly resolved the problem and had my room key (cards) in hand. We went to the king room on the 8th floor just a short distance from the elevator and we're pleased to find a clean modern room. We were...

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Helpful?
Thank Jeff H
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for choosing our hotel when traveling to our area to attend a wedding. I’m happy to read that our staff was able to quickly rectify the issue with your reservation, so you could get settled into your room and begin your stay. It’s great to read that you enjoyed beginning your day with our delicious breakfast buffet and...

Keller, Texas
Reviewed 1 week ago via mobile

Lights and sink plug not working, reported this to less than friendly receptionist along with a complaint for the room not receiving housekeeping even though the room had been vacated for 8 hours during the day. We were informed on arrival, not prior to our arrival that we would need to have finished breakfast by 9:30 on the Sunday as...

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Helpful?
Thank texaskinger
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

We appreciate you taking a moment to share your feedback. Your comments are not reflective of a typical stay with us and we regret missing the mark on providing you with the stay you had hoped for. Yours is not the experience we intend for our guests and we hope you’ll allow us to welcome you back in the future,...

San Antonio, Texas
Reviewed 1 week ago

We stayed for one night only, the room had all the amenities and was very modern. There was a nice big led tv and the mattress was really comfy. We checked in and out very conveniently. The room was very clean, the bathroom as well.

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Helpful?
Thank Gratiaplacenti
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

I’m so happy that you had a pleasant stay with us. It’s so nice to learn that you were pleased with your guest room and that you check in and our procedures were a convenient process. We thank you for choosing the Houston Marriott Westchase and hope to welcome you back again soon. Thank you!

Baltimore, MD
Reviewed 1 week ago

I recently stayed at the Westchase Marriott for several nights, during a small conference & industry trade show. The facilities are very nice, and the staff were all very helpful. This is not a newer property, but it is very well maintained. Exercise room is nice - but their audio & TV systems on the workout machines do not work...

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Helpful?
Thank BmoreBurke
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It was a pleasure to welcome you to our hotel for your recent conference and trade show. I’m thrilled to learn that you were pleased with our facilities and even more that you were impressed with the helpfulness of our staff. I appreciate you sharing the issues with the audio system in our fitness center and will have our maintenance...

Chicago, Illinois
Reviewed 2 weeks ago

My stay at the Marriott Westchase was FABULOS! This was almost exclusively due to Jaylon and Alex. Jaylon was exceptional when checking us in, and ensuring that we were satisfied during the duration of our stay. Alex was a GODSEND. He not only ensured that we were able to attend our scheduled events on time, but always brought a smile...

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Helpful?
Thank NDBlackPrincess
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

What a lovely review! I’m delighted that you enjoyed your time at our hotel, but am especially happy that it was due to the exceptional service provided by our staff. Your wonderful compliments have been noted and I will be sure to pass your kind words along to Jaylon and Alex for their outstanding customer service. We hope that you’ll...

Lubbock, Texas
Reviewed 3 weeks ago

My son and I stayed for three nights as part of our annual spring break trip. We arrived on a Friday evening after a very long 10 hour drive. We were greeted promptly by the bell men outside even though it was raining when we arrived. Check was prompt and our room key was already available. My issue with check...

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Helpful?
Thank ethansmom06
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for taking the time to share a detailed review of your recent visit to our hotel. I’m thrilled that you and your son enjoyed staying with us and that you were pleased with the helpfulness of our friendly staff, our convenient location and our delicious dining options. While I’m sorry about you returning to find your guestroom door...

McKinney, Texas
Reviewed 3 weeks ago

Disclaimer: I am a principal in an investment consortium that are franchise owners of Marriott, Hilton and Starwood branded properties around the U.S., both full-service and limited service. This entitles me to Platinum Premier Elite Owner status. And it means that I understand the hotel business. The margins are skinny, the labor market is tight, and HR costs are going...

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Helpful?
Thank jcsoder
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you, Jeremy, for taking the time to acknowledge the exceptional service you received from our team during your recent visit to our hotel. It’s truly a delight to read your kind words and I will be sure to pass your wonderful compliments along to Mark, Jaylon and Alex for going above and beyond your expectations and providing you with...

Massachusetts
Reviewed 5 weeks ago

I stayed there for the Super Bowl. I'm a Patriots fan and the hotel had been booked by some organization for Atlanta Falcons family members. So the entire hotel - doors windows, elevator doors and staff uniforms were done up in Falcons team colors. One poor woman at the registration desk said that she and her family came from New...

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Helpful?
Thank plnelson
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

It was a pleasure to welcome you to our hotel for the Big Game and I’m delighted that you enjoyed your stay with us, especially the delicious meals your ordered from our in-room dining menu. I am sorry that you had some difficulties accessing our safety boxes and I will share your comments with our team for their review. Houston...

Peoria, Arizona
Reviewed 1 March 2017 via mobile

Disclaimer: I am a Marriott Platinum member and rarely stay at non-Marriott properties. My stay in Houston coincided with the lead-up to the Big Game. This hotel was the "Atlanta Falcons' friends and family HQ" hotel. That could have been a turn-off (especially for Patriots fans), but the hotel did a great job continuing to make ALL guests feel welcome...

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Helpful?
Thank Peter B
MarriottWestchase, General Manager at Houston Marriott Westchase, responded to this review

Thank you for your recent visit to our hotel prior to the Big Game here in Houston. It is wonderful to read your glowing review, as it is always a pleasure to hear from our guests and know that they appreciate all the efforts that we put into ensuring they truly have the best possible experience here at our hotel....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Republic - A Texas Grill
Cuisines: Southwestern, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the west end of Houston, TX at the Houston Marriott Westchase. Our hotel offers spacious, well-appointed rooms, a contemporary Texas-themed decor, high-speed Internet available throughout our AAA rated 3-diamond hotel. Other amenities include indoor/outdoor heated swimming pools, a fitness center, free parking, two restaurants and Starbucks(R) coffee house. The Westchase section of Houston is conveniently located near key Houston landmarks like Reliant Stadium, Rice University, The Uptown Galleria Area, and home to companies such as National Oil well Varco, Honeywell, and BMC Software. A few minutes from the hotel is the I-10 Energy Corridor, a business hotspot for Energy powerhouses like ExxonMobil, Shell, BP, Schlumberger and many others. Along with amazing rooms and service, we have 43,000 square feet of available meeting space for your next conference or event, including the Grand Pavilion Ballroom, which has seating for 1,725 guests. Book your stay at The Houston Marriott Westchase Hotel today. ... more   less 

Additional Information about Houston Marriott Westchase

Address: 2900 Briarpark Dr, Houston, TX 77042-3704
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: ₹ 5,896 - ₹ 17,817 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Houston Marriott Westchase 3.5*
Number of rooms: 534
Reservation Options:
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Also Known As:
Houston Marriott Westchase Hotel Houston
Marriott Houston
Hotel Style:
#100 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Houston Marriott Westchase staff and other travellers.
3 questions
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Baytown, Texas, United States
Lubbock, Texas
1 month ago
over a year ago

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Questions? Get answers from Houston Marriott Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the shuttle service and eat the biscuits and gravy for breakfast!!!”
NDBlackPrincess, 3 Apr 2017 | Read review
“All the rooms seemed fine. However a room on the high floors will allow you an excuse to ride the glass elevator.”
afboykett, 14 Jan 2017 | Read review
“I found poolside to be quiet as it was away from the main hallways. It is a distance from the airports. Plan accordingly!!!”
KathyM253, 21 Dec 2016 | Read review
“far from elevator r quiter”
oryxz, 25 Nov 2016 | Read review
“Some rooms open to the inside atrium. You would need to keep your curtains closed for privacy. We ask for a room facing to the outside”
_dmmendiola2, 16 Nov 2016 | Read review
5 of 5