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BEST WESTERN PLUS Westchase Mini-Suites

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#87 of 500 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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427 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Westchase Mini-Suites
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Showing 410: English reviews
Overland Park, Kansas
Reviewed 4 May 2016

For an average of $112/night, we were able to get a large room with 2 queen beds, a nice sitting area and a microwave and refrigerator. Plus, the free breakfast was outstanding! I've never eaten so good! Pastries, biscuits, eggs and sausage, and Texas-shaped waffles. We were there for one night during their M-Th happy hour. The wine wasn't that...

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Thank kcrane888
Conifer, Colorado
Reviewed 3 May 2016

This is a great 'boutique' type hotel... not like most Best Westerns. Rooms are Suite type and great for Business travel with a little extra space to move around. I did some work in the room with the Free Wi-Fi. Nice desk and sitting area. Breakfast was good. There is a Wine and Cheese 'Happy Hour' in the afternoons. Location...

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Thank C_Hodges01
Reviewed 24 April 2016

I booked this hotel due to its overall ratings and its TripAdvisor Certificate of Excellence. My family was extremely disappointed in what we discovered when we arrived. Our room was extremely damp and musty and I noticed quickly that one bed had old sheets on it. There were various hairs all over the sheets and makeup on one of the...

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1Thank Erica W
Denver, Colorado
Reviewed 16 April 2016

I used Trip Advisor's 4.5 rating as a factor in my selection of this property. But for the life of me, I cannot understand that high rating. We had many problems with our room and the hotel. Hot water both days was lukewarm. The chair fabric was ripped. The AC rattled. The ice machine was out of order. The TV...

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Helpful?
Thank neilkrohnjr
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for sharing your comments. I am so sorry your stay with us was not up to your expectations. It is very disappointing to me and my staff that you encountered these issues. I can assure you that I take your concerns very seriously and have already corrected the items you brought to my attention. I only wish we...

Overland Park, Kansas
Reviewed 4 April 2016

We were in Houston for the Final Four. I picked this hotel via Trip Advisor and other reviews. We were very pleased and would return. It is small, exceptionally clean, very nicely decorated, only two floors and no elevator. The staff is wonderful, friendly, helpful. The location is great. It has a lovely pool area and the breakfast is good....

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Thank KSdoc2014
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

I am so happy to here you enjoyed our hotel and staff. They work very hard to make every guest's feel welcome and they will be thrilled to know they succeeded. I hope your team won the Final Four. Wow, what a great event that was for Houston. Look forward to your return visit with us.

San Diego, California
Reviewed 28 March 2016

My husband enjoyed this Best Western very much. The hotel is clean and serves a terrific breakfast. The location is nice being close to our family and the toll way. The attention given from the staff is friendly and courteous. We will continue to stay here when visiting Houston.

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Thank cp0p
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

My staff and I are so happy your enjoyed our hotel. We take great pride in our service and want everyone to feel like they are welcome and their business is appreciated. Looking forward to your return visit.

Wyoming, United States
Reviewed 16 March 2016

Disappointed in our stay. Property is old, not well maintained, and definitely not the quality of a BW Plus. Rooms had a musty smell; carpet throughout was dirty, amenities and breakfast were very minimal. The outdoor pool was dirty. We left after one night rather than staying 3.

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1Thank Marylou B
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for taking the time to share your experience. I am so sorry that you did not enjoy our hotel. Once I was made aware of your comments, I did refund your stay to show you our commitment to making it right if you are not happy. I am concerned about your comments about the room and have thoroughly...

Reviewed 14 March 2016

We really enjoyed our one night stay. The room was super clean and spacious, the staff was very friendly and helpful, and the breakfast was very good and well prepared. I was a little concerned because we were given a first floor room just by the main lobby, but we weren't disturbed at all overnight.

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Thank Jeffrey G
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

I appreciate the time you took to share your experience on your recent stay. It means a lot to my staff and myself to know that you enjoyed our hotel. We value your business and look forward to your return visit.

Chesterville, Maryland, United States
Reviewed 9 March 2016

I would not consider staying anywhere else in South West Houston. , competent friendly staff, great amnesties, fantastic hot breakfast, clean rooms, great value. Shopped a lot of hotels in the area for my frequent trips to our Houston office and this property is by far the best

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Thank Dale K
Bill C, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your very kind review of our hotel. I am so happy you appreciate all the effort that my staff makes to insure our guest's have a great experience. It is our goal for everyone to feel the same way as you. Looking forward to your return visit very soon. Always here to assist in any way possible.

San diego
Reviewed 6 March 2016 via mobile

Stayed here for 5 nights. I was booked into this hotel by my company as I did some training in the area. I prob would have made a different choice. The staff was nice .. Free Hot breakfast is always welcomed.. Although there is an IHOP right next door.. 200 feet away. My room was adequate. I was booked into...

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Thank Mbleez
Bill C, Owner at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for sharing your experience with us. I am happy to hear that you enjoyed our hot breakfast and our great staff. I am quite concerned about the hot water issue you experienced as this has not been a problem that I am aware of. I will have the room checked to see if it needs some adjustment. If...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: ₹ 5,227 - ₹ 7,535 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#16 Best Value Hotel in Houston
#17 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#35 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Westchase Mini-Suites staff and other travellers.
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2 months ago

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Questions? Get answers from BEST WESTERN PLUS Westchase Mini-Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible stay on first floor, no elevator.”
 of 5 bubbles tishcitric, 27 Oct 2016 | Read review
“This is a two-story hotel. Choose the upstairs floor as downstairs you can hear footsteps.”
 of 5 bubbles kcrane888, 3 May 2016 | Read review
“Room on first floor is better since there's no elevator”
 of 5 bubbles fernandomL1582SM, 22 Oct 2015 | Read review
“Ask for a ground level room if you have a lot of luggage, no elevators!”
 of 5 bubbles Trot2trot, 20 Oct 2015 | Read review
“Don't choose a room at this hotel until they completely remodel and refurnish it.”
 of 5 bubbles lacydaisy, 28 Jul 2015 | Read review
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