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Hilton Garden Inn Houston Galleria Area

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#49 of 504 Hotels in Houston
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1 room 2 adults 0 children
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Hilton Garden Inn Houston Galleria Area
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611 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston Galleria Area
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Showing 580: English reviews
Miami, Florida
Reviewed 25 June 2016

Expensive item was left within the room. House keeping stated nothing was left behind. Can't trust the cleaning staff, who says they don't take things while you're out and they clean the room. Location was good and front desk was polite and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ejsmiami
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. We trust in our housekeeping staff, as they interact with guest items all day every day. I apologize that we were not able to locate your item that was left after checkout, and hope that you are able to track it down. We appreciate your business!

Pensacola, United States
Reviewed 23 June 2016

Not often do I enjoy my travel for work but this time was different. The entire staff could not have been any better! The room was clean as well as the lobby and restaurant. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Theresa G
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your positive review! I am pleased to hear our hotel worked out so well for you. We look forward to hosting you again in the future!

Waco, Texas
Reviewed 22 June 2016

The hotel was very nice. The only negative is that in addition to paying to stay, you also have to pay $15 a day for parking at the hotel. I have experienced the same thing at other Hilton locations & I believe this practice is ridiculous especially for HH Honors members.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cheryl J
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your reply. While we do have a charge for parking, we are proud to have one of the lowest prices in the Galleria area. We appreciate your business and hope to serve you again in the future!

Reviewed 22 June 2016

From check-in to check-out, this hotel was perfect! The front desk staff was very welcoming and professional, he room was extremely comfortable and quiet (just what I needed after a long work day!) and the breakfast buffet was extremely accommodating for any types of diet restrictions, as well as yummy! I highly recommend this location and will be back in...

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Helpful?
Thank Didi P
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review! I am pleased to hear you enjoyed your stay overall and that our staff took great care of you. We hope to serve you again soon!

Victoria, United States
Reviewed 21 June 2016

Bad "wet like" smell in the room, looked clean & we were exhausted so we did not complain, just cranked down the AC & it smelled a little less. All interactions with the staff was very good & they were all very helpful. Breakfast was ok, decent selection of basic breakfast foods but for the $10-$12 each price we could...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joanne B
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I apologize for the room odor and will follow up to make sure it has been resolved. We hope to have another chance to give you a great experience in the future!

Reviewed 19 June 2016

All made us feel welcomed. And the shuttle was made available to all the guest who stayed there. The food was very good and all was quiet inside the rooms and hallways. I would stay here again and recommend it to anyone looking for a place to stay. It was especially nice being by the Galleria and easy access to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maureen L
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for taking the time to post a positive review! I am pleased to hear you enjoyed our hotel and would recommend it to others. We appreciate your business!

Atlanta, Georgia
Reviewed 11 June 2016

The room smelled and the air conditioning made extremely loud noise every time it kicked on (every 30 mins). This made for a very restless night. The staff did not really want to move me to a different room since the hotel was sold out that night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sherylclark
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I apologize for the issues you experienced and will follow up to make sure it has been resolved. We appreciate your business and hope to have another chance to serve you in the future.

Reviewed 6 June 2016

Terrible service from front desk staff, housekeeping was unfriendly, tiny pool that was dirty, rooms are extra small, beds uncomfortable and one of our bed base was broken, didn't info us of parking charge upon check in!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cindy M
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. Our staff works hard to provide a great experience for our guests, and I apologize that we did not exceed your expectations. We hope to have another chance to serve you in the future!

North Houston, Texas
Reviewed 5 June 2016

I really enjoyed the service that we received from your Hilton Staff.Everyone was very nice and made sure that we had everything that we needed. Even though it was a holiday weekend service was awesome. We never had to wait in line for anything.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eleanorem264
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review! I am pleased to hear you enjoyed your stay overall and that our staff took great care of you. We hope to serve you again soon!

Reviewed 5 June 2016

Great location, walking distance from shopping, dining. Clean hotel friendly staff, great breakfast! This was our first trip to Houston and we did not know where to stay and we are glad we picked this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Glcorio
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your positive review! I am pleased to hear our hotel and location worked so well for you. We look forward to hosting you again in the future!

43 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 

Additional Information about Hilton Garden Inn Houston Galleria Area

Address: 3201 Sage Rd, Houston, TX 77056-6307
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 5,800 - ₹ 20,363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston Galleria Area staff and other travellers.
6 questions
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Longview, Texas
3 days ago
Austin, Texas
11 months ago
Brossard, Canada
over a year ago
Brossard, Canada
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“low numbers on each floor”
JeffP242, 14 Apr 2017 | Read review
“Request a room without a door to a connecting room. Our neighbors were a bit noisy.”
KayK616, 31 Mar 2017 | Read review
“Middle end room suites better window views and noise level minimum”
JoeL121, 1 Mar 2017 | Read review
“Quiet side of the hotel is the North side away from the mens club”
SunburntViking, 2 Nov 2016 | Read review
“If you are upgraded to a suite, ask for one that does not have a connecting room. There is a bit of noise from the connecting room.”
KayK616, 28 Sep 2016 | Read review
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