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Hilton Garden Inn Houston Galleria Area

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#51 of 499 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Houston Galleria Area
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587 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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East Kilbride, United Kingdom
Reviewed 5 days ago NEW

great hotel with really great staff with shuttle bus within 3 mile radius. but need to up there internet ...spend some money !!! its so important to travelers now please fix -) Its bad! actually its really bad!!! great hotel otherwise though

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Helpful?
1Thank AJM240471
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review. I am pleased to hear our staff took great care of you. I apologize that the internet speed was slow. We do have an upgraded speed available next time you stay with us. We hope to serve you again soon!

Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I had done an early e-Check-In but when I showed up Michael had already upgraded me to a better room AND had chosen a room based on the preferences/note I'd listed when I e-booked the reservation. Usually nobody bothers to read the preferences/note but he had! Way to go, Michael! Breakfast was very enjoyable, Dale went out of his way...

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Helpful?
1Thank RoadTripMan
About Hotel's Favourite Review
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I agree that we have some shining stars on our team, and I am pleased to hear they made your stay memorable. We appreciate your business!

Syracuse, New York
Reviewed 5 days ago NEW

I stayed in Houston for 5 days for a business trip. The hotel was VERY clean!!! The lobby areas were modern and attractive as well as the pool area and gym!!! The staff went out of their way to say good morning and good evening. They were very timely with my request for a shuttle to my meetings, which they...

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Helpful?
1Thank Amy S
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I am pleased to hear our hotel and location worked so well for you. Our shuttle is very popular, and I'm glad it improved your experience. We look forward to hosting you again in the future!

College Station, Texas
Reviewed 2 weeks ago

The hotel location, staff & room were great. However, the beds were terrible! Very uncomfortable & creaked a lot! No other rooms were available. I would give 5 stars across the board but we did not get a good nights rest the whole time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melanie P
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your review. I apologize that you were uncomfortable with the bed, and am pleased to hear all else went well. We would love to have you try out a different room next time you are in town. We appreciate your business!

Port Orchard, United States
Reviewed 3 weeks ago

The hotel was impeccably clean and so was my room. Anything I needed the friendly staff was able to accommodate. The shuttle service within a 3 mile radius was VERY convenient! My only suggestion is that if you would like to explore Houston, check out Yelp and get out of the Galleria area. If you like high end shopping, the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kaylied2017
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your positive review! I am pleased to hear our hotel and location worked so well for you. Our shuttle is very popular, and I'm glad it improved your experience. We look forward to hosting you again in the future!

Bruceville, United States
Reviewed 4 weeks ago

We had a wonderful overall experience! Beautiful, clean, and excellent service in a great location! We were in town for a family wedding, and the hotel provided a shuttle to and from the venue. With Houston traffic, this helped out tremendously.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kevinrB599OH
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your positive review! I am pleased to hear our hotel and location worked so well for you. Our shuttle is very popular with our wedding groups. We look forward to hosting you again in the future!

Orlando, FL, United States
Reviewed 4 weeks ago

Robert Reid makes you feel welcomed and appreciated. He always remembers frequent guest, your likes and dislikes and goes out of his way to show his appreciate to guest. His true sense of service excellence is why I recommend this hotel to business travelers.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nancy W
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your positive review! I agree that Robert is a shining star on our team and will share your positive feedback. We appreciate your business and hope to serve you again in the future!

Houston, United States
Reviewed 4 weeks ago

One of the best hotels in the vicinity of Galleria Mall. Comfortable stay with decent ambience. They also provide shuttle service for a 3 miles range which provides mobility to people new to the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 439madhua
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review! I am pleased to hear our hotel and location worked so well for you. Our shuttle is a big hit, and I'm glad it improved your experience. We look forward to hosting you again in the future!

El Paso, United States
Reviewed 18 January 2017

I travel frequently. This hotel was great! The staff was excellent! Staff was friendly, attentive, and efficient. Great location for after business dining and entertainment. I will stay here whenever I am in town.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank scottsD3466MM
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

Thank you for your excellent review! I am pleased to hear our staff took great care of you. We appreciate your business!

Houston
Reviewed 17 January 2017

Excellent, friendly staff. Very accommodating!!! Our stay was fior my sons wedding & there were many guests staying here. I heard no negative remarks! Thank you for helping to make our stay ffor this very special occasion so easy!!'

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank elishias2017
GMHGIGalleria, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review

We appreciate your review! I am pleased to hear our hotel and amenities worked so well for you. We had a great time hosting your wedding group. We hope to see you again next time you are in Houston!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 

Additional Information about Hilton Garden Inn Houston Galleria Area

Address: 3201 Sage Rd, Houston, TX 77056-6307
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 6,452 - ₹ 17,071 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston Galleria Area staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet side of the hotel is the North side away from the mens club”
 of 5 bubbles SunburntViking, 2 Nov 2016 | Read review
“If you are upgraded to a suite, ask for one that does not have a connecting room. There is a bit of noise from the connecting room.”
 of 5 bubbles KayK616, 28 Sep 2016 | Read review
“We stayed on the 4th floor which was nice and quiet.”
 of 5 bubbles shawnd715, 24 Aug 2016 | Read review
“Make sure you ask about cleaning service, although you shouldn't have to”
 of 5 bubbles MarkMandeno, 11 Jul 2016 | Read review
“Very comfortable!”
 of 5 bubbles ladonnab850, 4 Jun 2016 | Read review
5 of 5