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Crowne Plaza Houston Galleria Area

10.4 km from Houston centre
  • Free Wifi
  • Free Parking
  • Pool
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7611 Katy Fwy, Houston, TX 77024-2001
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356 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston Galleria Area
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Showing 331: English reviews
Plano, TX, USA
Reviewed 23 February 2016

I am at this hotel two nights each trip four times a year for a trade show meeting. The rooms are very comfortable and the amenities are excellent. Try to find a deal on your room because the "rack rate" is quite high. Many Airline personnel stay here so that speaks for the quality even though it is not near...

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Helpful?
Thank TCregular
Beersheba, Israel
Reviewed 22 February 2016

The reception staff was not very attentive on our arrival. We were unlicky since our entrance was followed by British Airways staff which arrive after us, but was treated before us. The room was clean as were the shower and the WC. Breakfest was excellant. The property is far away from the Gallery area, however' there is a car taking...

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Helpful?
Thank jpeiser2014
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

I apologize that you felt we were not close enough to the Galleria Mall which is two miles away - in Houston that is considered very close! Thank you for your positive comments on our breakfast and cleanness of our rooms. Thank you for the review - I will discuss all areas you mentioned that needed improvment to our hotel...

London, United Kingdom
Reviewed 18 February 2016

The breakfast service here was excellent, especially Mary Ann who went out of her way to help. Full selection of hot and cold food, including freshly made omelettes. The room was spacious and clean with very comfortable beds. There are tea and coffee making facilities provided along with usual shampoo, moisturisure etc. It is a bit out of the way...

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Helpful?
Thank MartinDee
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Wow thanks for the great review - I will pass on your comments to Mary Ann, is a great team member. Thank you for all the great comments and for being our guest!

Brighton and Hove, United Kingdom
Reviewed 11 February 2016

Stayed here 8/9 Feb and have to say how amazing all the staff are here! So helpful and professional. Special mention to Ariene? (sorry if misspelt!) who was on the bar on Tuesday night, she really looked after us, knew our names and drinks from the off she deserves staff member of the year!!!!

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Helpful?
Thank Rob C
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your great review - I will be sure that our bartender Arianna knows that you appreciated her service and the friendliness of all of our team members. We have a great team here and try to always exceed our guests expectations - thank you for noticing!

Athens, Greece
Reviewed 9 February 2016

I really like the staff at the front desk in this hotel. They were friendly and relaxed and yet they were good at their jobs. The room was ok although the closet was a bit smal and the housekeeping could have been better. I really like the toiletries though. The location of the hotle is also good, close to the...

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Helpful?
Thank Georgios G
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the excellent review and for your comments on our hotel team. We are in the process of updating our fitness center and appreciate your feedback in this area. Please come back and stay with us again when your travels bring you to Houston!

Richmond, Texas, United States
Reviewed 9 February 2016

The entire weekend everyone was very accommodating. The room was very clean and thank God for no bed bugs. Loved my balcony room thanks to Henry (a very kind and helpful young man). Attended a banquet on Saturday night and the food was very delicious.

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Thank Lynda199
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

I am so pleased you enjoyed your stay and the service you received - we hope to see you again the next time you visit Houston!

Reviewed 9 February 2016 via mobile

We stayed at the Crown Plaza for a few days for a combination business and pleasure trip. Overall, the hotel was great. We enjoyed the spacious room, comfortable beds and the hotel restaurant. The location was conducive for jogging which my husband enjoyed. Nice touch at the front with towels, water and laminated local map with a route highlighted.Breakfast buffet...

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Thank SherryHF
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Always nice to hear that we were able to meet your business and pleasure needs! Thank you for your kind words, we appreciate the feedback. I hope you will stay with us again the next time your travel needs bring you to Houston!

Reviewed 4 February 2016 via mobile

The service was wonderful they treated me like a princess and I was very pleased with the breakfast, specially after my wild night I had with my girl friends I had a king bed and it was very spacey I loved the decor and I will most definitely be back soon !

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Thank Royal B
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your great review - we try to make everyone feel special and exceed their expectations! It is always nice hear positive comments from our guest. Looking forward to having you back next time your travels bring you to Houston!

Greenwood, South Carolina
Reviewed 2 February 2016

The hotel was very clean, and neat. The staff was extremely helpful and accommodating! Our shuttle driver, Yassine, was careful and very courteous. Our time in Houston was made even better by the wonderful staff at the Crown Plaza. We will definitely choose that hotel again.

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Thank sallie r
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thanks for the great review and for highlighting all the positive features of our hotel - we have a great team and try hard and I appreciate your comments.

Little Rock, United States
Reviewed 28 January 2016

This is a beautiful property that converted to a Crowne Plaza a few years ago... the owners did a fantastic job remodeling... it has a very upscale feel to it. From what I understand it won a Torchbearer Award from IHG, the highest award they present to their hotels. I checked in on Sunday and the GM was there. I...

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Helpful?
Thank Al S
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Wow - thanks for the great review - we do have a great team here and I appreciate all of the nice things you said about hotel. The manager you may have spoken to was probably Mark Brockett our guest service manager - I will pass on the comments to him. Thank you again for the great review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 7,379 - ₹ 13,416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
Reservation Options:
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Hotel Style:
#107 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Galleria Area staff and other travellers.
7 questions
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Berkhamsted, United Kingdom
8 months ago
9 months ago

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Questions? Get answers from Crowne Plaza Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure, but the staff will help you to choose a good one!”
 of 5 bubbles 432asan, 7 Feb 2017 | Read review
“There are several meeting rooms on the 2nd floor. If you would like to avoid the traffic, ask different floor.”
 of 5 bubbles cocobeans88, 22 Jan 2017 | Read review
“if you need quiet like i do, make a note of that when making a reservation”
 of 5 bubbles nhvcinc, 11 Nov 2016 | Read review
“If you have to stay here be sure to get a room on the back side of the hotel to avoid the freeway noise.”
 of 5 bubbles 800hillaryh, 24 Oct 2016 | Read review
“If you get a room away from the highway, there will be no noise at all.”
 of 5 bubbles 141s_renr, 5 Sep 2016 | Read review
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