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Crowne Plaza Houston Galleria Area

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#79 of 497 Hotels in Houston
Certificate of Excellence
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Crowne Plaza Houston Galleria Area
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348 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Reviewed 4 days ago NEWvia mobile

We needed to stay for a whole week or more in Houston for work, and was able to get a very reasonable rate at this Crown Plaza Hotel! Was not very thrilled at first as we had stayed here back in the Summer and for 3 days they kept telling us the pool was getting cleaned, was never able to...

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Helpful?
Thank Florence A
bwoo2017, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Dear Florence, Thank you for your feedback! Our pool area is cleaned daily. We are going to take a look into your concern with team leaders. Besides that, our hotel provides complimentary shuttle to the Galleria Shopping Mall which is approx.4 miles. We hope to have another opportunity to serve you again.

Reviewed 1 week ago via mobile

A lovely place to stay. The buffet breakfast was great, I had that everyday. The space centre is about $30US drive in an uber. The location is t in the heart of town, but I found it close enough for what I needed to get to. Lovely staff that were always friendly and helpful.

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Helpful?
1Thank Alfred J
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your great comments on our hotel - many guests comment on the quality of our breakfast buffet. We also appreciate the comments of the friendly service of our hotel team members. We hope you come and stay with us again the next time your travels bring you to Houston.

Detroit, Michigan
Reviewed 1 week ago via mobile

We stayed here, since it was so close to shopping and the freeway. The room was very nice and quiet. The bar had a great collection of people from around the world. We had a great time drinking, eating and talking. The staff is very pleasant and accommodating.

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Helpful?
Thank Cassdan
Management response:

Thank you for your feedback! I am glad that you enjoyed staying with us. We hope to see you soon.

Reviewed 3 weeks ago

Place felt very safe and felt good about leaving my car there in their parking. I stayed there for way less then what the hotel is worth. The lobby is very fancy and has a pokestop if you are interested. The room was very clean and nice. Room survive was excellent, the room would be like new everyday i came...

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Helpful?
Thank Taqi A
Management response:

Thank you for your positive comment!

Tampa, Florida
Reviewed 4 weeks ago

It's got potential but is just getting a little tired. Some of the elevators are very slow and the rooms are not much to talk about... just your average hotel room. Nothing a little refresh wouldn't fix. Restaurant and Bar in the lobby have been the highlight of the trip. Not the biggest menu for food but it saves you...

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Helpful?
Thank DavidAndGina060112
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your comments and for being our guests - we will review and see where we can improve our product. I am pleased you liked the restaurant and bar and thank you for making note of our friendly staff

Reviewed 29 November 2016 via mobile

We frequently travel to Houston and normally book 4 star hotels since we travel with our parents who find the amenities comforting. This past thanksgiving my wife and I came to Houston without our parents, and figured we could probably save some money and take a "hit" on the amenities and the service. Well, we saved some money, and as...

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Helpful?
Thank Tuval B
Management response:

Thank you for your positive comment! I am glad that our team members, especially Sho, exceeded your expectation.

Austin, Texas
Reviewed 18 November 2016 via mobile

Stayed here last weekend for the first time. The location was fantastic. The staff were extremely nice. The entire hotel was spotless. The lobby bar and bartender are great. The food is excellent. Outside, the pool and the huge gas fire pit circled by a huge curved cozy couch were very romantic after dark - what a surprise! This is...

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Helpful?
Thank Mike H
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the positive comments about our great location and friendly team - hope you will stay with us again the next time your travels bring you this way.

Austin, Texas
Reviewed 12 November 2016

I wish all hotels were like this! Steven, working on the evening shift at the front desk was very helpful and friendly as he went out of his way to ensure I got a quiet room as I have trouble sleeping with even slight road noise. I stay at this hotel frequently and this kind of very thoughtful and professional...

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Helpful?
Thank nhvcinc
Management response:

I am glad that Steven provided excellent service and exceeded your expectation during your stay. Thank you for your feedback!

Sussex
Reviewed 6 November 2016

Spent 2 nights here to visit the space centre. We were given a huge room, the Blue Bonnet suite, which was very good as it had a microwave and a fridge. There is a handy shuttle to take you to and collect you from the local area. We used it to visit The Galleria and a local restaurant. We also...

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Helpful?
Thank Polargirl67
Management response:

I am glad that you enjoyed staying with us. Thank you for your feedback!

Reviewed 4 November 2016

I stayed at the Crowne Plaza Galleria Area on Katy Freeway for a business engagement. The construction around the area was horrendous. I had difficulty getting to the hotel and had concerns about getting to my engagement the following morning. My engagement was less than five miles away. The hotel graciously provided transportation to my engagement despite the construction that...

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Helpful?
Thank Susan H
Management response:

Thank you for your feedback! I am glad that you enjoyed staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 7,031 - ₹ 14,267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
Reservation Options:
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Hotel Style:
#107 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Galleria Area staff and other travellers.
7 questions
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Berkhamsted, United Kingdom
7 months ago
8 months ago

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Questions? Get answers from Crowne Plaza Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you need quiet like i do, make a note of that when making a reservation”
 of 5 bubbles nhvcinc, 11 Nov 2016 | Read review
“If you have to stay here be sure to get a room on the back side of the hotel to avoid the freeway noise.”
 of 5 bubbles 800hillaryh, 24 Oct 2016 | Read review
“If you get a room away from the highway, there will be no noise at all.”
 of 5 bubbles 141s_renr, 5 Sep 2016 | Read review
“Ask for a room NOT facing the highway.”
 of 5 bubbles markkT1068QF, 14 Aug 2016 | Read review
“Away from the Freeway!”
 of 5 bubbles Fin_tastic_Flyer, 17 Jul 2016 | Read review
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