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Crowne Plaza Houston Galleria Area

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#82 of 499 Hotels in Houston
Certificate of Excellence
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343 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Reviewed 1 week ago via mobile

We frequently travel to Houston and normally book 4 star hotels since we travel with our parents who find the amenities comforting. This past thanksgiving my wife and I came to Houston without our parents, and figured we could probably save some money and take a "hit" on the amenities and the service. Well, we saved some money, and as...

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Helpful?
Thank Tuval B
Management response:

Thank you for your positive comment! I am glad that our team members, especially Sho, exceeded your expectation.

Austin, Texas
Reviewed 2 weeks ago via mobile

Stayed here last weekend for the first time. The location was fantastic. The staff were extremely nice. The entire hotel was spotless. The lobby bar and bartender are great. The food is excellent. Outside, the pool and the huge gas fire pit circled by a huge curved cozy couch were very romantic after dark - what a surprise! This is...

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Helpful?
Thank Mike H
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the positive comments about our great location and friendly team - hope you will stay with us again the next time your travels bring you this way.

Austin, Texas
Reviewed 3 weeks ago

I wish all hotels were like this! Steven, working on the evening shift at the front desk was very helpful and friendly as he went out of his way to ensure I got a quiet room as I have trouble sleeping with even slight road noise. I stay at this hotel frequently and this kind of very thoughtful and professional...

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Helpful?
Thank nhvcinc
Management response:

I am glad that Steven provided excellent service and exceeded your expectation during your stay. Thank you for your feedback!

Sussex
Reviewed 4 weeks ago

Spent 2 nights here to visit the space centre. We were given a huge room, the Blue Bonnet suite, which was very good as it had a microwave and a fridge. There is a handy shuttle to take you to and collect you from the local area. We used it to visit The Galleria and a local restaurant. We also...

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Helpful?
Thank Polargirl67
Management response:

I am glad that you enjoyed staying with us. Thank you for your feedback!

Reviewed 4 weeks ago

I stayed at the Crowne Plaza Galleria Area on Katy Freeway for a business engagement. The construction around the area was horrendous. I had difficulty getting to the hotel and had concerns about getting to my engagement the following morning. My engagement was less than five miles away. The hotel graciously provided transportation to my engagement despite the construction that...

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Helpful?
Thank Susan H
Management response:

Thank you for your feedback! I am glad that you enjoyed staying with us.

Perm, Russia
Reviewed 27 October 2016 via mobile

Good hotel for reasonable price, 7 minutes by car to Galleria, close to Milan street with different Vietnamese restaurants - a lot of tasty food for little money 💰. Eat more = save more! 2 little cons: now free bottled water in the room, AC in the gym doesn't work - way too hot. Lobby bar: 2 draft beers, 5-6...

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Helpful?
Thank Alex V
Management response:

Thank you for your feedback! We would like to let you know that temperature in the gym room has been adjusted to 72 degree. We would like to serve you in the future.

Houston, TX
Reviewed 25 October 2016

First the Crowne Plaza Galleria is not really in the Galleria Area, as it used to be. It has moved to the intersection of I-10 and the 610 loop, so it is near the Galleria Area. The hotel is above average place to stay. The rooms are clean and the staff is pleasant. The location is convenient to downtown, the...

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Helpful?
Thank 713BizTravler
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your comments and for the positive review of our restaurant!

Houston, Texas
Reviewed 24 October 2016

Yet another hotel that doesn't change the sheets between guests. The sheets reeked of perfume from the previous guest. I called the front desk to report it and he nonchalantly said he'd call housekeeping. Based on his attitude I have to assume this happens pretty regularly. After an hour the maid showed up empty handed with a lousy attitude. She...

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Helpful?
Thank Hillary H
Yoyo P, Front Office Manager at Crowne Plaza Houston Galleria Area, responded to this review

I'm so sorry this happened to you. We pride ourselves on our service and delivering the best experience to each and every guest. We will use this as a training opportunity with our team. We hope to see you on your next trip to Houston.

Reviewed 23 October 2016 via mobile

When I got here wasn't overly impressed with rooms as all quite dated. However the hospitality is good and all very reasonable priced in bar and restaurant. Would stay again for these reasons and was using for business stay

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Helpful?
Thank Gorilla65
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your review and your positive comments on our hotel. I hope you will stay with us again the next time your travels bring you to Houston.

San Antonio
Reviewed 19 October 2016

This hotel is located in a great area. Close to everything. I was in room 512 (king sz bd) and facing the pool and had no problem with noise at all. I checked in on a Sunday right at 3 and my room was ready to go. It was nice to have a sofa in the room. The bathroom was...

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Helpful?
Thank Samantha A
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your comments and I am glad you enjoyed your stay - I am meeting with our Dir. of Hsk to address the issues in your room. I hope you will stay with us again when your travels bring you back to Houston

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 6,194 - ₹ 12,592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
Reservation Options:
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Hotel Style:
#107 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Galleria Area staff and other travellers.
6 questions
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Berkhamsted, United Kingdom
6 months ago
7 months ago

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Questions? Get answers from Crowne Plaza Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you need quiet like i do, make a note of that when making a reservation”
 of 5 bubbles nhvcinc, 11 Nov 2016 | Read review
“If you have to stay here be sure to get a room on the back side of the hotel to avoid the freeway noise.”
 of 5 bubbles 800hillaryh, 24 Oct 2016 | Read review
“If you get a room away from the highway, there will be no noise at all.”
 of 5 bubbles 141s_renr, 5 Sep 2016 | Read review
“Ask for a room NOT facing the highway.”
 of 5 bubbles markkT1068QF, 14 Aug 2016 | Read review
“Away from the Freeway!”
 of 5 bubbles Fin_tastic_Flyer, 17 Jul 2016 | Read review
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