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Crowne Plaza Houston Galleria Area

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Traveller (86)
Room & Suite (60)
Dining (8)
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Overview
  • Excellent50%
  • Very good29%
  • Average14%
  • Poor3%
  • Terrible4%
Travellers talk about
“mary ann”(15 reviews)
“front desk”(65 reviews)
“galleria area”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (413)
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386 results
Traveller rating
194
107
53
14
18
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LanguageEnglish
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194
107
53
14
18
Show reviews that mention
All reviewsmary annfront deskgalleria areakaty freewayfreeway sidethe general managernice hoteleasy accessthe loopbreakfast was delicioushotel staffstaying at this hotelexcellent stayhotel restaurantroom was largechecking outexcellent customer service
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1 - 5 of 386 reviews
Reviewed yesterday via mobile

When I visit your hotel it was awesome great staff expecially in the restaurant the morning crew make us feel so comfortable it's like we were at home thumb up on your morning staff Mary Ann Sonia Rocio. The buffet was great love the vegetables...More

Thank Mary Ann m
Hotel's Favourite
Reviewed 14 November 2017

This is my second review of this hotel, but it is because the service was again excellent. I had a unique situation, and Yessnia went out of her way to help me. I have a number of hotels that I prefer in Houston, and this...More

Thank DRF85
Response from WW7611, Manager at Crowne Plaza Houston Galleria AreaResponded 17 November 2017

DRF85, Thank you for the great comment on the hotel team member - Yesenia. We are looking forward to serving you soon.

Reviewed 5 days ago via mobile

Everything was clean Nicely decorated,pool area had cabanas with bar area,comfortable beds,great shower! Lobby and bar area nice! Great location near walmart,and express way I would definitely return!

Thank Jasmine C
Reviewed 2 weeks ago

I expected much better from this hotel. My friend and i checked in, went up to our room and neither of our room keys worked. Housekeeping was cleaning the room next to ours and she saw we were having trouble getting into our room, so...More

Thank BRIAN H
Reviewed 3 weeks ago via mobile

We stayed there for one night and being an Spire Elite member of IHG we get an automatic upgrade when possible. We ended up being upgraded to a one bedroom suite which was wonderful since we were travelling with our kids. We were helped by...More

Thank TravelLife15
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 98 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 98 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (60)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
yaya19
6 July 2017|
AnswerShow all 11 answers
Response from Sam S | Reviewed this property |
I don't recall. Best to contact the property directly.
0
Votes
Chiloquin S
15 March 2017|
AnswerShow all 3 answers
Response from WW7611 | Property representative |
Monday to Friday: all you can eat breakfast is around 16 plus tax. A La Crate is from $9 to $15 plus tax. Saturday and Sunday: all you can eat breakfast is about $10 plus tax. A La Crate is from $9 to $15 plus tax.
1
Vote
Brandi H
11 January 2017|
AnswerShow all 3 answers
Response from WW7611 | Property representative |
The breakfast buffet is $7 for children.
0
Votes
Room Tips
"Request a room that does not face to the highway"
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"Rooms at the back are quieter."
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"The suites facing the freeway offer a beautiful view of the entertainment venue across the street."
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"rooms away from hwy are quieter"
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