We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsmary annfront deskgalleria areakaty freewayfreeway sidethe general managernice hoteleasy accessthe loopbreakfast was delicioushotel staffstaying at this hotelexcellent stayhotel restaurantroom was largechecking outexcellent customer service
When I visit your hotel it was awesome great staff expecially in the restaurant the morning crew make us feel so comfortable it's like we were at home thumb up on your morning staff Mary Ann Sonia Rocio. The buffet was great love the vegetables...More
This is my second review of this hotel, but it is because the service was again excellent. I had a unique situation, and Yessnia went out of her way to help me. I have a number of hotels that I prefer in Houston, and this...More
Response from WW7611, Manager at Crowne Plaza Houston Galleria AreaResponded 17 November 2017
Thank you for the great comment on the hotel team member - Yesenia. We are looking forward to serving you soon.
I expected much better from this hotel. My friend and i checked in, went up to our room and neither of our room keys worked. Housekeeping was cleaning the room next to ours and she saw we were having trouble getting into our room, so...More
We stayed there for one night and being an Spire Elite member of IHG we get an automatic upgrade when possible. We ended up being upgraded to a one bedroom suite which was wonderful since we were travelling with our kids. We were helped by...More
Monday to Friday: all you can eat breakfast is around 16 plus tax. A La Crate is from $9 to $15 plus tax.
Saturday and Sunday: all you can eat breakfast is about $10 plus tax. A La Crate is from $9 to $15 plus tax.