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1520 Texas Avenue, Houston, TX 77002-3626
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (158)
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Panoramas (10)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Houston Downtown
Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the city life when you stay at The Westin Houston Downtown. Our downtown Houston, Texas hotel offers meaningful amenities and energetic spaces and is located across the street from Minute Maid Park and walking distance from George R. Brown Convention Center. Enjoy our delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Languages Spoken
English, Spanish
Hotel links
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974Reviews19Q+A100Room tips
Traveller rating
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Most Recent
CINDY C wrote a review Yesterday
Houston, Texas30 contributions9 helpful votes
Cannot say enough nice things about this hotel. I’ve known about it for a long time, but had only attended a party there My experience with the property was outstanding. My room was beautiful, the bed was fantastic and every detail of my room was great I was here on business and we thought the catering staff did a great job with breakfast and food! It was all delicious and so well displayed All the business guests from out of town loved it! This won’t be my last stay here.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: The restaurant is very good There a few restaurants you can walk to Vic & Anthony’s is across...
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Courtney B. V wrote a review 4 Jul
1 contribution
She was stellar in taking care of me when I pulled up to the hotel. She consistently went above and beyond to make sure my car was serviced & was exactly where I needed it. She is young, and she is going to go far because she understands that the hotel business lives & dies on its service. KEEP HER AND PROMOTE HER!!! Courtney B. Vance
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Date of stay: July 2022
Value
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Trip type: Travelled on business
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Jessica L wrote a review Jun 2022
1 contribution
My husband and I travel to the Greater Houston area every week for work, and Karin in particular (who works at the front desk) is the reason why I always choose the Westin downtown to stay at. She is kind, thoughtful, and really brings guest services to another tier. Would highly recommend the Westin downtown, especially when staffed by Karin and her team.
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Date of stay: June 2022
Service
Trip type: Travelled on business
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Stacy H wrote a review Jun 2022
1 contribution
Tiny entrance off a main busy street - you have to valet at a hefty fee. Walk in and you are welcomed with a very loud and crowded bar in the check-in lobby. Walk to your room through a very dark hallway. The rooms have paper thin walls - I could hear every sound from the couple next door and they were up all hours of the night coming in/out of their room. Every time the door closes it SLAMS! I called front desk to complain and they said they would sent Security but the noise continued. I was exhausted the next morning due to very little sleep. The food at the restaurant is expensive and mediocre at best. I would never recommend this hotel when staying in DT Houston!
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Date of stay: June 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Bring earplugs or a sound machine
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James M wrote a review Jun 2022
1 contribution
Had a great stay at this hotel. It was gratifying to see an entire staff accomplished at doing their jobs and taking pride in creating a great experience. My group ended up spending most of our down time in the lobby because of great people like Madison and Kat in the Ballpark Bar. Just genuine people who were great to socialize with and made us feel taken care of as if we came there every weekend. I would be happy to visit them again even without a hotel stay. I hope the management at the Westin knows the value that their staff and those two women in particular bring to the customer experience.
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Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 3 weeks ago
Thank you for your review. We truly appreciate your business and have share your comments about Kat and Madison with the entire hotel team. I agree, we are fortunate to have two incredible staff members serving our guests.
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B R wrote a review Jun 2022
1 contribution
Though everyone at the Westin Houston Downtown did a great job, Ronoe with the Valet Parking was outstanding! Very engaging and personable, with outstanding customer service, she enhanced our overall experience in Houston. Well done!
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Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 3 weeks ago
Thank you for taking a moment to complete a review about your experience at the Westin Houston Downtown. We truly appreciate your business and thrilled to read you had a positive experience with the valet staff. Hope to host you again the next time your travels bring you to Houston.
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Karla M wrote a review May 2022
Tulsa, Oklahoma1 contribution
Brian and the team at the Westin Downtown were truly beyond 5* when it comes to customer service and responsiveness. We chose to do our wedding room block at this hotel because it was so close to our wedding ceremony location, but we would choose it again and again regardless. The whole team took such great care of us and our families the entire weekend, and were truly beyond fantastic. So thankful to this team for helping make our wedding weekend smooth and hassle free for all of our guests!
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Date of stay: May 2022
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 4 weeks ago
It was truly our pleasure. Thank you for trusting us to host you and your family and friends on the very special occasion. We appreciate your business and best wishes.
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Lisa Duke wrote a review May 2022
San Antonio, Texas2 contributions
We stayed for a weekend to go to a Saturday Astros game. Splurged on a corner room and extremely pleased to see we were overlooking the stadium on the 10th floor. We were able to see the Friday night fireworks with an amazing view. Great proximity to restaurants and of course the stadium. The room was big and very nice. The bed was comfortable and the pillows were amazing. There was a shower and shower/bathtub. There was a space to work and a couch and chairs and a big closet. The staff was super nice, especially the bar staff and valet. I loved our stay!!
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Date of stay: May 2022Trip type: Travelled as a couple
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 24 May 2022
Thank you for taking a moment and completing a review about your experience. Thrilled to see that you enjoyed the views from your room. Look forward to welcoming you back the next time your travels bring you to Houston.
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Diana O wrote a review May 2022
3 contributions
Alix and her coworkers at the front desk were patient & helpful. They assisted me in resolving a payment issue with my organization. Rooms were clean and comfortable. Outside workers were attentive and friendly. They were always available and even made sure to open the door each time we entered. I was feeling very special and spoiled. I enjoyed the fish tacos and drinks at the hotel bar. Our server was excellent as well. All of the facility was well cleaned and kept up. If I make my way back to Houston I would be happy to stay here again. Thank you!
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Date of stay: May 2022Trip type: Travelled on business
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 24 May 2022
Thank you for leaving a review about your experience you had with the staff. We truly appreciate your business and look forward to welcoming you back the next time your travels bring you to Houston.
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Jeff K wrote a review May 2022
Pittsburgh, Pennsylvania1406 contributions2549 helpful votes
We chose to stay here because of its proximity to Minute Maid park which is less than a block a way. It’s also convenient to a number of food bars and restaurants (e.g. Xochi - see separate review). The hotel is very nice and the room was modern and clean. Front desk personnel and valet service were helpful and friendly. They have a few restaurants but we didn’t eat here. A very good choice if you’re staying downtown or going to an Astros town.
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Date of stay: May 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Brian Sciberras, General Manager at The Westin Houston Downtown
Responded 6 May 2022
Thank you for taking a moment and submitting a review about your experience. We appreciate your business. I hope you enjoyed the Astros game and look forward to welcoming you back the next time your travels bring you to Houston.
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PRICE RANGE
$233 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at the ballpark hotel houston, hotel at the ballpark, at the ballpark houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
200
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Frequently Asked Questions about The Westin Houston Downtown
Which popular attractions are close to The Westin Houston Downtown?
Nearby attractions include Minute Maid Park (0.1 km), Discovery Green (0.4 km), and Phoenicia Specialty Foods (0.4 km).
What are some of the property amenities at The Westin Houston Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Westin Houston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Houston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Houston Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Houston Downtown?
Conveniently located restaurants include Vic & Anthony's Steakhouse, Phoenicia Specialty Foods, and Xochi.
Are there opportunities to exercise at The Westin Houston Downtown?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at The Westin Houston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Houston Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Houston Downtown?
The staff speaks multiple languages, including English and Spanish.