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Hilton Americas - Houston

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#6 of 501 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Americas - Houston
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2,561 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Americas - Houston
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Showing 2,457: English reviews
Laredo, Texas
Reviewed 2 October 2016

Love the hotel location for my Businnes porpuse, walking dsitance for the Breakbulk Conferece with acces thru the hotel, over all of the service, room, bar, redtaurant, gym is excellent. The managment on this particular hotel is deferent from all the rest.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank X7929ONmarting
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear X7929ONmarting, Wow! Thank you for your nice comments. We strive to have all of our guests feel cared for, valued and respected and we appreciate knowing when we have achieved this goal. We are grateful for your business and we look forward to your return during next year's Breakbulk conference. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1...

Reviewed 2 October 2016 via mobile

I have stayed in this hotel a number of times over the last year and have always found it to be of a consistently high standard. The hotel offers some great amenities (Swimming Pool, Gym, Starbucks, Restaurant and a Shuttle Service in to Downtown and surrounds). The hotel is also conveniently located in the Downtown core.

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Helpful?
1Thank Colin B
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Colin B, Thank you for your feedback and for your continued loyalty. We look forward to welcoming you back many times! Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577 8000

Harare, Zimbabwe
Reviewed 30 September 2016

the hotel is a very lovely one, perfect location, great amenities and convention facilities. staff services were very amicable but there was an extra touch missing somewhere somehow. the view from my room was sooo amazing as well.. the hotel food is a bit too pricey and the drinks as well as the services offered cannot really be justified for...

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Helpful?
1Thank Beesoks
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Beesoks, Thank you for your review and for staying with us. We look forward to the opportunity to serve you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577 8000

Carbondale, Illinois
Reviewed 29 September 2016 via mobile

So I arrived yesterday and immediately upon arrival had an issue with parking for the establishment. Their parking garage says that they are full and you cannot park there so I had no choice but to valet park. When I got inside to check into the hotel they told me that's just a sign to prevent the public from parking...

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Helpful?
2Thank JReece2005
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear JReece2005, Thank you for your review and for sharing your wonderful experience with others. We do apologize for the poor communication regarding the garage and we are working on improving this for our guests. We appreciate you staying with us and we hope to be your hotel of choice when visiting Houston. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON...

Reviewed 28 September 2016 via mobile

Joy, the front desk agent was so pleasant. I didn't have my honors number and they gave me a chance to get it and add it so the stay counted. The room is great but the pillows are fantastic!! What a great nights sleep. Looking forward to the next 3 nights of sleep.

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Helpful?
1Thank Ellen M
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Ellen M, We appreciate you taking the time to provide your feedback and for recognizing Joy for the great service she provided you. We are so pleased that you had a great night's sleep with our bedding collection. Thank you for staying with us and we look forward to welcoming you back. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON...

New Orleans, Louisiana
Reviewed 26 September 2016

This is my fourth time to stay at Hilton Americas, yet I've never reviewed it. My prior three visits were better than this one. The hotel itself is stunning and visually appealing. The bridge to the George R. Brown Convention Center is terribly convenient if you are attending an event there. My room was comfortable, however, I was given a...

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Helpful?
Thank Michelle S
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Michelle S, Thank you for your feedback and for your continued loyalty. We will certainly take a look at the configuration of these corner rooms during our next renovation. These rooms are popular as they are slightly larger than our standard rooms. We will make note of your preference for future visits. Thank you again and we look forward...

Houston, Texas
Reviewed 26 September 2016 via mobile

Perfect location for attending events at the convention center. Hotel has great amenities with a nice fitness center and pool. The staff did a great job during our stay and the Hilton rewards perks were fantastic. The restaurants on site are also a plus.

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Helpful?
1Thank Don R
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Don R, We appreciate you taking the time to share your experience at the Hilton Americas-Houston with others on TripAdvisor. We are pleased you enjoyed our great location and amenities. We also appreciate you mentioning our team for the great service they provided you. Thank you for staying with us and we hope to be your hotel of choice...

Fort Worth, United States
Reviewed 26 September 2016

Room was clean and comfortable. All staff did their jobs but didn't go out of the way to make you feel valued. At $300+ per night for the room I expected more than I experienced. I have had rooms that were just as good and staff who treated me just as well for half the price at other hotels.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John B
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear John B, Thank you for your feedback. We do apologize that we did not make you fell cared for, valued and respected which is our goal for every guest. We have shared your experience with our team. We appreciate you staying with us and we do hope you will consider us again on your next visit to Houston so...

Boston, Massachusetts
Reviewed 26 September 2016

Just lousy from poor housekeeping, to scary "Security" intrusion, to mediocre restaurant. You should be embarrassed! Despite my complaints to front desk and Guest Services, no improvement happened. Starbucks and the FedEx store best features of this Hukton!!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chuckclowdis
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear chuckclowdis, Thank you for your feedback and we do apologize that your most recent stay was unsatisfactory. We have followed up with our team to ensure this does not happen again. We appreciate the opportunity you gave us to make things right. Mr. Clowdis, we know we can restore your faith on your next visit with us and we...

Texas Gulf Coast, Texas
Reviewed 25 September 2016

Upscale beautiful hotel and sky bridge to the convention center. The lobby is spacious and well appointed. The lobby bar had great service, an abundance of TV's for viewing sports and comfortable seating. Drinks and food in the bar were pricey, as to be expected in these locations. The room was clean and comfortable. Great view of the city. Swam...

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Helpful?
1Thank TXLKG
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear TXLKG, Thank you for your review. It was nice to read that despite the challenges you had with your keys, your stay was still very enjoyable. We are grateful to have had you as our guest and for your recommendation. We look forward to serving you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks which serves the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Worldwide's Award of Excellence for service and quality for five consecutive years. ... more   less 

Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010-5012
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 10,756 - ₹ 24,772 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Reservation Options:
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton
Hotel Style:
#1 Family Hotel in Houston
#1 Green Hotel in Houston
#2 Spa Hotel in Houston
#5 Business Hotel in Houston
#6 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Americas - Houston staff and other travellers.
29 questions
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Questions? Get answers from Hilton Americas - Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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