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Room & Suite (237)
Dining (88)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 13/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Americas-Houston
Updated 13/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 605 in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,207 newly renovated luxurious guestrooms, including four Presidential Suites and 28 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel features 1600 Bar + Grille, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, the full service Skyline Spa & Health Club and FedEx Office and is steps away from Discovery Green Park, Toyota Center, PNC Stadium, GreenStreet premier dining and entertainment center, and Minute Maid Park. With 91,500 square feet of flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom - Houston's largest ballroom, Hilton Americas-Houston is the perfect meeting place for any group. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for ten consecutive years.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Car hire
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Air purifier
Room service
Safe
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Park View
Languages Spoken
English, French, Spanish
Location
Full view
87Good for walkers
Grade: 87 out of 100
83Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
3914Reviews75Q+A100Room tips
Reviews
Traveller rating
- 2,591
- 1,037
- 227
- 41
- 18
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Popular mentions
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Most Recent
Nisha at the Lobby bar was SPECTACULAR!!! Her craftsmanship and social charisma was the PERFECT introduction to an INEFFABLE weekend! The Smokey Old Fashion by was MINDBLOWING!!! So much so, that we had 2 other patrons order one for the experience!!! We are looking forward to another night of AMAZINGNESS!!! Thank you Nisha!!!
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Date of stay: June 2022Trip type: Travelled
2 Helpful votes
Helpful
Hotel's Favourite
We stayed at Hilton-Americas for Comicpalooza, which we have done several times in the past. Despite the challenges and labor shortages of COVID, the staff were incredibly helpful and friendly. They have surpassed their prior level of excellence. A big shout out to Norma in the 1600 Bar + Grill. She took stellar care of us for breakfast, lunch, and dinner, as well as breakfast the following morning before checking out. Notwithstanding working the full day, she always had a smile on her face and remembered us and greeted us warmly. The food was delicious as well. The hostess also worked all day on that Saturday and remembered us and greeted us warmly each time we came to dine. Although Norma and her colleague at the hostess stand set the pace, the entire staff was amazing as well. Kudos to the entire team and thank you for a great weekend.…
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip: High Floor, Park View
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4 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 22 Jul 2021
Dear Jim C, Thank you for staying with us over Comicpalooza weekend and for taking the time to recognize Norma for the great service she provided you while dining in our 1600 Bar + Grille. We are grateful to have her as part of our Hilton Americas-Houston family. We appreciate you staying with us and we look forward to serving you again. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 577 8000
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The hotel staff were excellent!! I attended 2 catered dinner events and the servers were on top of their game. I have never seen such a well trained staff. I also had breakfast twice and ordered food at the bar to go. Again excellent hospitality. It was so busy and people were everywhere but the staff stayed level headed and continued to offer great customer service
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Date of stay: June 2022Trip type: Travelled
Room Tip: I was afraid to stay downtown Houston but it was a wonderful experience
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4 Helpful votes
Helpful
I usually don't leave reviews, but the service I received at this hotel was phenomenal! The room was extremely clean, with soft pillows, which is always a plus. The service I received from Ethel during breakfast was superb. She was always smiling and attentive. Even the couple that we meet in the lobby spoke on how awesome she was as a hostess. We will definitely return to this hotel!
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Date of stay: June 2022
Location
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 2 days ago
Dear SCMcdaniel, We appreciate you taking the time to provide feedback and to recognize Ethel for the superb service she provided you during your stay with us and while dining in our 1600 Bar+Grille. We are grateful to have her as part of our Hilton Americas-Houston family and we will be sure to thank her. Thank you for staying with us and we look forward to serving you again upon your return. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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+1
Expectations were high before my first visit to Houston. Sadly, the accommodation at Hilton Americas Houston was to me a great disappointment. It’s been a long time since I’ve encountered a more filthy and dusty hotel room. Even though I, during my stay, requested extra housekeeping, that did not make things any better, as they just cleaned the center of the room and the most visible and obvious places. Further to my disappointment, and since my booking was unclear on whether it included breakfast or not, I specifically asked the receptionist at check-in about this. It was then confirmed that “everything is included”. I was equally surprised to learn that I was charged more than $31 for a quite mediocre breakfast buffet. What a ripoff! At checkout I presented the receptionist with my complaint and experiences, and was promised that someone from the hotel would “contact me shortly”. 10 days later, I still haven’t heard anything from them. Great customer service - NOT!…
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 5 days ago
Dear ReisendeOnkelMac, Thank you for your feedback. Our apology for the condition and cleaning of your room, the communication (or lack thereof) upon check in regarding breakfast being included and the lack of follow up by our team. This is certainly not a common experience for our guests and we take this very seriously in getting this addressed. We have reached out to you through the Tripadvisor messaging service in the hope to connect, get additional details and to make things right. We look forward to following up with you soon. We appreciate you staying with us and again our apology for a disappointing stay. JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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The staff at this hotel was very accommodating. They tried to help with any issue. My room had several maintenance issues that had to be fixed. Don’t waste your money staying on the executive floors. Four Executive floors and ice only on the lowest one. All you get is a Hampton Inn style breakfast. Nothing during the day or in the evening like at most hotels. On the weekends the bar portion is open to anybody. 65 inch TV was nice. Rain showerhead had very low pressure. This is just an average Hilton hotel. Self parking is $38 a night. Valet was $63 a night. Much better deals to be had another hotels around!
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear 418bobh, Thank you for your review and for complementing our team. We apologize for the average experience during your stay with us. Our R24 Executive Rooftop Lounge has been very popular with our guests as it includes cage free eggs, gluten free pasties and fresh cut fruit all prepared on site the hotel just to name a few. The lounge is open for breakfast from 6:30 am – 10:00 am daily and for unlimited coffee drinks, non-alcoholic beverages and snacks from 10:00 am – 5:00 pm. The lounge is open Thursday – Saturday evenings for all guests to enjoy the skyline of Houston as well as complimentary live entertainment on Friday evenings. Our parking rates are comparable to those in the Houston area as well as other major cities. Both our R24 Executive Rooftop Lounge services and parking rates are disclosed on our sites and we are sorry if for some reason they were not easily accessible to review. We appreciate you staying with us. Again, our apology. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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The rooms are super cozy. Soft sheets, sweet confi pillows. The breakfast service, meeeeen, the best hotel breakfast buffet and awesome service from Mohammad & Shai. These folks always smile, are attentive to your needs and look for ways to please you. I always looked forward to breakfast. I’ll come back again to this hotel for sure whenever I’m in HTown!
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Date of stay: June 2022Trip type: Travelled
Value
Cleanliness
Service
Room Tip: I stayed in the king room. Just perfect for my business trip
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3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear Karo Biggs, Thank you so much for sharing your great experience at the Hilton Americas-Houston with so many others and for recognizing Mohammad and Shai for the awesome service they provided you. We appreciate you staying with us and we look forward to your return. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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I was attending a convention at the George R Brown Convention Center (GRB) and fortunately stayed at the Hilton Americas. This was THE perfect spot which made attending the conference a pleasure. 1. The location is ideal. The hotel is connected by a skybridge to the GRB and has excellent restaurants such as Pappasitos for meals. Attending a conference is just foot steps away rather than an Uber or bus ride away. The rooms a large with extremely comfortable beds and pillows. The view from the upper levels are very nice. The room rates are reasonable and even a value given how convenient the hotel is to the Convention Center, Discovery Green and area restaurants such as Rustic. and it is walking close to the Minute Man Stadium for the Astros and Toyota Center for the Rockets This should be your first choice if you attending a conference or want to stay downtown.…
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Date of stay: June 2022Trip type: Travelled
Value
Service
Sleep Quality
3 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear Munro1954, Thank you so much for providing such a detailed review on your great experience at the Hilton Americas-Houston and for sharing how perfect the hotel was for your travel needs. We are grateful to have had you as our guest. We look forward to serving you again when your travels bring you back to Houston. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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The hotel-wide consistency of service at Hilton Americas in Houston is amazing. I was there for 8 days for a convention, and actually wasn't staying in the hotel myself, but was there constantly to meet with people, get coffee, dine, and socialize with others from the convention. EVERY single staff person I interacted with there was warm, cheerful, professional, helpful, and friendly. I have two special shoutouts. One is for a woman named Brenda who was working the front desk. I wish I had gotten her last name, but I'm hoping her supervisors and colleagues will see this and call attention to it. I was asking some general questions about places in the vast lobby where I might be able to meet up with a handful of people. She answered a couple of questions but then came around from the counter and started walking around with me, showing me options, showing me places with outlets, small cozy settings and roomy settings, and I can't tell you how helpful it was. She was also just very gracious and easy to engage with. The other shoutout is for Ethel Jackson, hostess at the 1600 Bar and Grille. She outdid herself. I interacted with her several times over a few days as I was trying to put together a breakfast reception. I didn't know if I would have 12 or 30 people show up, and she didn't bat an eye! She showed me where we could gather that would give us privacy and comfort, and explained how she could adjust seating to meet our needs. She was so sweet and yet very polished and poised, and she made it clear she would do anything to help make the gathering a success. I even failed to call her the morning of, as I had promised to do, and she took it in stride and worked with me beautifully when I arrived. These two women and everyone else I encountered made my work connecting with people at the convention feel classy, satisfying, and easy. Bravo.…
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Date of stay: June 2022Trip type: Travelled
Location
Service
4 Helpful votes
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 1 week ago
Dear Julie B, Thank you so much for taking the time to share your outstanding experience at the Hilton Americas-Houston with so many others and for recognizing Brenda, Ethel and our team for the great service they provided you during your stay with us. We are grateful to have had you as our guest. We look forward to the opportunity to serve you again when your travels bring you back to Houston. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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Reservations staff in hotel were wonderful, online www nearly useless. We reserved 2 rooms, adjoining, park view. Rooms were just fine as requested. However, we are more than 25 years Hilton Honors members. Front desk staff failed to observe this and we had to go to management to gain access to the Executive Lounge on the top floor. The lounge is beautiful. But for two problems: 1. we are used to bar beverages being included, versus paid (to the room). In 25 years we do not recall being charged for drinks. 2. Exec lounge was only open Thu, Fri, Sat evenings. This was a HUGE problem. We were in Houston attending the Rotary Intl convention. 11,000 people from all over the world in the convention center attached to the Hilton. Management SHOULD have extended Exec Lounge hours to be able to accommodate us during our time there Sat 4 Jun - Wed 8 Jun. What we instead were told was that the lounge had been closed for 18 months due to Covid. And that they couldn't hire enough staff to man all positions in the hotel. Understood, we can't find employees either. Further, what staff they have are not fully trained: most were good, some outstanding. Best hopes for the future. But, the Exec Lounge should have been open 7 days/week breakfast and evening. It only requires 2 persons to man. Please note: we spent us$4,163.61 for 4 days.…
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Date of stay: June 2022Trip type: Travelled
Rooms
Service
Sleep Quality
Room Tip: book the highest floors in the hotel
See more room tips
Helpful
Response from Jacques D'Rovencourt, General Manager at Hilton Americas-Houston
Responded 2 weeks ago
Dear Bruce A J Thank you for your feedback. We apologize for any misunderstanding and miscommunication regarding our R24 Executive Rooftop Lounge. Our lounge is open for breakfast service from 6:30 am – 10:00 am and for continuous beverages and snacks until 5:00 pm seven days a week for Hilton Honors Diamond level guests and guests staying in our executive level rooms. We are open evenings for bar service to all guests Thursday – Saturday with live music Friday evenings. Again, we are sorry if this was not properly communicated to you during your stay with us. We appreciate you staying with us and for your Hilton loyalty. Regards, JACQUES D’ROVENCOURT General Manager jacques.d’rovencourt@hilton.com HILTON AMERICAS-HOUSTON d: +1 713 577 6016 t: +1 713 739 8000
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PRICE RANGE
$213 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton americas - houston hotel houston, hilton hotel houston, hilton houston, hilton americas hotel houston, houston hilton
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
1207
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Claim Your Listing Frequently Asked Questions about Hilton Americas-Houston
Which popular attractions are close to Hilton Americas-Houston?
Nearby attractions include Magic, Music, & Mayhem (0.4 km), Brazos Bend State Park (0.3 km), and Discovery Green (0.2 km).
What are some of the property amenities at Hilton Americas-Houston?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Americas-Houston?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Americas-Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Americas-Houston?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Americas-Houston?
Conveniently located restaurants include Phoenicia Specialty Foods, Xochi, and guadalajara del centro.
Are there opportunities to exercise at Hilton Americas-Houston?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Americas-Houston located near the city centre?
Yes, it is 0.4 km away from the centre of Houston.
Are any cleaning services offered at Hilton Americas-Houston?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Americas-Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Americas-Houston?
The staff speaks multiple languages, including English, Spanish, and French.