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Courtyard Houston Downtown/Convention Center

CourtyardUS$ 174*
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#148 of 506 Hotels in Houston
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Houston Downtown\/Convention Center
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290 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Tallahassee, Florida
Reviewed yesterday NEWvia mobile

The company I worked for arranged my stay at his hotel. I had a conference at the convention center. No need to rent a car, the convention center is a straight shot from the hotel, a short ten minute walk. The hotel has a bistro. Expensive, no surprise. Starbucks is in the same building on the corner. I frequented there...

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Helpful?
Thank Angela P
Washington DC, District of Columbia
Reviewed 5 days ago NEW

This is an interesting hotel in that it is three in one: The Residence Inn, Spring Hills Suites, and Courtyard ... all Marriott properties. Each has their own check-in desk and individual amenities though they are all connected. My room was clean,modern and comfortable. Nothing amazing but it suited my needs during my business trip. This hotel is a 10...

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Helpful?
Thank Kelly D
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Kelly, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 1 week ago via mobile

Great service location. Within walking distance to many activities bars and restaurants. Very clean. Good size room. Very nice design. We recommend this hotel to anyone visiting downtown. We look forward to returning.

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Helpful?
Thank Mike A
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.

Reviewed 2 weeks ago via mobile

I spent one night in downtown houston hotel was just fine however when I stepped outside to smoke a cigarette was inundated with a fleet homeless drug addict begging for change cigarettes in the Span of 10 minutes had to be protected by security guards who quickly resolved the situation. Houston downtown is completely over run with aggressive whacked out...

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Helpful?
Thank bigbluemarlin5
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a...

Concord, Massachusetts
Reviewed 2 weeks ago via mobile

I would say that this hotel is on the mediocre side. The best part about it is the staff as they are nice and helpful. However, the housekeeping leaves much to be desired. I almost broke my neck in the shower today as the floor was so slick, with what I don't know, that I slipped and hit my head...

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Helpful?
1Thank Nicole P C
Ashleigh R, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you taking the time to share your feedback. We are so disappointed to hear about your most recent experience. We have shared your comments with our entire team to make sure this is an isolated experience and ensure continuous improvement moving forward.

Reviewed 3 weeks ago

Nice and clean rooms, friendly staff, warm welcome! It would be nice if they provide free water bottles in the room and a good breakfast. Though I liked the valet parking, it was bit pricey as there is no "Free parking" option.

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Helpful?
Thank RamGop
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for sharing details from your stay as that gives us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays...

Reviewed 3 weeks ago via mobile

Our 3rd floor corner room by fitness was a big fail. Room very nice, but so loud we got no sleep first night. Our room faced the mall across street (Forever XXI store). The metro rail right outside window. You could hear all street traffic and rail past 1am. We had a full day from 7am to midnight so no...

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Helpful?
1Thank LinWard2012
Ashleigh R, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to provide your feedback regarding your most recent stay. We are disappointed to hear that we were not able to meet our goal of exceeding expectations during this visit. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your...

Marbleton, Wyoming
Reviewed 4 weeks ago

We came here as part of a group for a LEGO robotics competition. First they screwed up our reservation ( it got made right), then they don't offer a continental breakfast but they offered us "complimentary" breakfast coupons that they are now trying to charge me $17 a piece for! I called to find out why and was placed on...

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Helpful?
2Thank Ryan W
Ashleigh R, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Houston Downtown/Convention Center. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope...

Cary, NC
Reviewed 4 weeks ago

This Marriott Courtyard is in the heart of downtown Houston and is a 15 minute walk to the GRB Convention Center. It is nice, updated finishes and has a nicer lobby than I typically see in a Courtyard. The staff were polite and helpful, despite the many large groups checking in for a FIRST Worlds Robotics Tournament (lots of teen...

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Helpful?
Thank CaryPlanner
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Cary, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.

Washington DC, District of Columbia
Reviewed 17 April 2017

I stay at this hotel frequently for work and it's always a great stay. Starbucks/Breakfast area is nice, the gym is awesome (although always crowded in the morning), and the internet is great. It's connected to several other Marriott's in case you can't get a room on short notice here. Great downtown location close to many restaurants.

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Helpful?
Thank Joanna S
General M, General Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Dear Joanna. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Houston area.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Old-style luxury and state-of-the-art technology converge at the recently-updated Courtyard Houston Downtown hotel just a 10-minute walk from the George R. Brown Convention Center. A true stand-out among downtown Houston hotels for our historical ambiance housed in the 1921 Humble Oil Building's neo-classical exterior with newly-renovated rooms equipped with modern amenities. Guests enjoy in-room perks such as free WiFi and HDTVs. The gem of our historic building is our renovated Presidential Suite. Originally the office to the Humble Oil CEO, we've updated this stunning suite with stylish furnishings while keeping the original marble fireplace. The highlight of our lobby experience is The Bistro. Eat. Drink. Connect., Which offers guests food and beverage selections in the morning and new dinner service. Our downtown Houston hotel is within walking distance or a free shuttle ride to Minute Maid Park, Convention Center and Toyota Center. A short ride on the Metro Light Rail takes you to NRG Park and the Museum District. ... more   less 

Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas St, Houston, TX 77002-6320 (Formerly Courtyard Houston Downtown /Convention Center)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 6,850 - ₹ 17,384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Marriott
Houston Courtyard
Hotel Style:
#21 Green Hotel in Houston
#142 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Downtown/Convention Center staff and other travellers.
7 questions
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Houston, Texas
7 months ago
Savannah, Georgia
over a year ago
Houston, Texas
1 month ago
Winnipeg Canada

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Questions? Get answers from Courtyard Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with front and side views are good.”
RamGop, 5 May 2017 | Read review
“Higher floors are quiet”
jop422, 17 Apr 2017 | Read review
“guest staying rooms facing Main St. may hear the tram/trains passing.”
  • Decided to stay in my room during Tornado Warning.
Kladower, 31 Mar 2017 | Read review
“Rooms on the south side over looking the pool were quieter.”
mcalip1, 1 Feb 2017 | Read review
“Corner rooms will be on the side of the rail system. Light sleepers, make it known to the desk so they can accommodate in advance.”
Hunting4Hospitality, 23 Jan 2017 | Read review
5 of 5
Courtyard
US$ 174* /night
View Deal
HotelQuicklyUS$ 230
Hotels.comUS$ 174
Expedia.comUS$ 173
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Prices are for 1 room, 2 adults
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