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Courtyard Houston Downtown/Convention Center

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#151 of 499 Hotels in Houston
GreenLeadersBronze level
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Courtyard Houston Downtown\/Convention Center
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266 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Durango, Colorado
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

2 nights, fine for business travel. Kept having issues with the wi-fi, but front desk put it on their admin account, so not really sure what that was about. Clean rooms, everything was in good shape. The bistro could use a little more variety, but it was fine for a quick breakfast. Not really sure why the air conditioning was... More 

Helpful?
Thank Sue S
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for your feedback. This information will be passed on to department heads and addressed accordingly. We look forward to your next visit. More 

shirley, NY
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

Just as advertised. Our room was decorated in the current style. We like the decor clean, comfortable and efficient. Our bathroom was self contained large but with a small vanity. It's a city so we expect some outside noise, didn't bother us. Front desk and house keeping where very friendly and helpful.

Helpful?
Thank jennc
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for staying with us. We look forward to your return. More 

Atlanta
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

I can't decide where to begin as there were so many things wrong at this hotel. Customer service was nonexistent. I was put in a room that was very noisy from the outside rail noise and an air conditioner unit that sounded like a helicopter taking off. The shower /tub wouldn't drain properly as I had water up to my... More 

Helpful?
1 Thank AtlantaHawaiigirl
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to inform us about your stay. We are working hard to address the issues listed. More 

Travellers are raving about these Houston hotels

Adkins, Texas, Usa
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

The bathroom was adequate but furnishings limited. The bathroom was not exactly configured for more than one person as the shower and toilet had a door but the sink did not so if you went to brush your teeth, you woke the other person in the room. The only thing free was the wifi. No breakfast (rather expensive), no free... More 

Helpful?
Thank Karen K
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to inform us on how we did. I will pass on this information to insure your next stay will be better. More 

Southern NJ
Level Contributor
86 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago

I reviewed this property last year after I was forced to check out a day early as a result of a truly horrible experience. I have had other good experiences here but I think this will be the last attempt. If you are looking for a clean room and good location, this is your place. If you are looking for... More 

Helpful?
Thank javagirl29
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for the information. We take this thing very seriously and will address this promptly. We will get better because you took the time to inform us of how we did. Thank you for your feedback. More 

Sweeny
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

Me and my Friends stayed at the Courtyard Downtown/Convention Center October 29 for one night in town for the Stevie Nix concert. We arrived to prompt valet service and was offered help with out bags. The $30 overnight charge was a bit expensive, but for one night we didn't mind. I advance checked us in with the Marriott app, so... More 

Helpful?
Thank Melissaschulz79
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

We are so happy you enjoyed your stay. We look forward to your next visit. More 

Houston, Texas
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

The Courtyard met all of our expectations. Check in was quick and easy, the room was a nice size, and the location was perfect (close to House of Blues, Pete's Piano Bar, and Lucky Strike). The only downfall is the $30/day parking! But, it's downtown so what can you expect. I would definitely stay here again.

Helpful?
Thank peepsbrown81
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to let us know how we did. We are happy you enjoyed yourself. More 

Dallas, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Stayed here several times thinking management could train a wait staff. No. I ordered a martini and it was incredible how ill prepared the staff was: and they were real little jerks when I corrected them. Totally stupid. When you have a total restaurant staff as ill trained as this property does. it is Red Roof conversion time. God I... More 

Helpful?
Thank jjeoffre
Management response:

Thank you for your feedback. We will be sure to communicate this to the entire team. More 

Corvallis, Oregon
Level Contributor
250 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 29 October 2016

This is the 2nd time I've stayed here for a conference. Good location for this purpose. Clean rooms. Nice gym. Outside pool on 3rd floor. Restaurant in lobby that ok and convenient to grab a quick bite. Best thing about this hotel is the staff! Amazingly friendly, customer service oriented and working hard to make your stay great. Every time... More 

Helpful?
Thank Beth M
Management response:

Thank you for your feedback. More 

New York
Level Contributor
275 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 13 October 2016 via mobile

Although it was quite weird to see three Marriott's in a row, all connected in the same building, I liked the location. The valet parking is very expensive at $30 a night. Also, the valet personnel seemed totally uninterested and unfriendly. I think they are separate company from Marriott, but it definitely reflects poorly on Marriott by association. The hotel... More 

Helpful?
Thank woozel
Management response:

Thank you for your feed back. We strive everyday to bring great customer service. More 

62 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Old-style luxury and state-of-the-art technology converge at the recently-updated Courtyard Houston Downtown hotel just a 10-minute walk from the George R. Brown Convention Center. A true stand-out among downtown Houston hotels for our historical ambiance housed in the 1921 Humble Oil Building's neo-classical exterior with newly-renovated rooms equipped with modern amenities. Guests enjoy in-room perks such as free WiFi and HDTVs. The gem of our historic building is our renovated Presidential Suite. Originally the office to the Humble Oil CEO, we've updated this stunning suite with stylish furnishings while keeping the original marble fireplace. The highlight of our lobby experience is The Bistro. Eat. Drink. Connect., Which offers guests food and beverage selections in the morning and new dinner service. Our downtown Houston hotel is within walking distance or a free shuttle ride to Minute Maid Park, Convention Center and Toyota Center. A short ride on the Metro Light Rail takes you to NRG Park and the Museum District. ... more   less 

Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas St, Houston, TX 77002-6320 (Formerly Courtyard Houston Downtown /Convention Center)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 6,429 - ₹ 18,125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Marriott
Houston Courtyard
Hotel Style:
#22 Green Hotel in Houston
#142 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Downtown/Convention Center staff and other travellers.
3 questions
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Houston, Texas
1 month ago
Savannah, Georgia
over a year ago
Savannah, Georgia

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Questions? Get answers from Courtyard Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with two queens was a bit cramped. Room with single king was a bit less cramped.”
 of 5 bubbles karenk451, 5 Nov 2016 | Read review
“Room 816 was perfect.”
 of 5 bubbles peepsbrown81, 1 Nov 2016 | Read review
“Do not eat at this hole: This should be a : they do not have management that can operate an F&B outlet on the property!”
 of 5 bubbles jjeoffre, 31 Oct 2016 | Read review
“Stay away from the gym.”
 of 5 bubbles 796vickiek, 12 Sep 2016 | Read review
“My room by the elevators was quiet, and had a view of the pool on the 3rd floor”
 of 5 bubbles 277TomH, 13 Jul 2016 | Read review
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