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Courtyard Houston Downtown/Convention Center

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#148 of 497 Hotels in Houston
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Courtyard Houston Downtown\/Convention Center
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270 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Chicago, Illinois
Reviewed yesterday NEW

This was one of the nicer Courtyards that I have had the opportunity to stay at; the location was central to quite a few downtown restaurants, shopping, and bars. We were able to get to the highway and other areas throughout town very easily. I would recommend parking at the garage that is a block away for $10/night vs the...

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Helpful?
Thank Hunting4Hospitality
Anthem, Arizona
Reviewed 1 week ago NEW

Of the three hotels by Marriot in this building I'd recommend the Springhill by far. Rooms were nice but nothing outstanding. TV was small and dated. Bed was comfortable as always. Wifi was a bit slow for streaming but fine for work related items. Great Location with good food located near by so skip the Bistro unless your stuck in...

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Helpful?
Thank palama8505
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for your feedback. We look forward to your next visit.

San Diego, California
Reviewed 11 December 2016 via mobile

The Hilton was completely booked, so I thought I would try this Marriott property. Location was great. Very central. Rooms were fine as well. The hotel room was comparable to the Hilton Garden Inns. My only issue was with the relatively low standard of customer service. The staff smiled... when you could get them to look at you. The food...

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Helpful?
1Thank JosLoo
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for staying with us. This information will be passed on to department heads to insure that proper training is put in place. Thank you again.

Durango, Colorado
Reviewed 1 December 2016

2 nights, fine for business travel. Kept having issues with the wi-fi, but front desk put it on their admin account, so not really sure what that was about. Clean rooms, everything was in good shape. The bistro could use a little more variety, but it was fine for a quick breakfast. Not really sure why the air conditioning was...

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Helpful?
1Thank Sue S
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for your feedback. This information will be passed on to department heads and addressed accordingly. We look forward to your next visit.

shirley, NY
Reviewed 25 November 2016 via mobile

Just as advertised. Our room was decorated in the current style. We like the decor clean, comfortable and efficient. Our bathroom was self contained large but with a small vanity. It's a city so we expect some outside noise, didn't bother us. Front desk and house keeping where very friendly and helpful.

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Helpful?
1Thank jennc
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for staying with us. We look forward to your return.

Atlanta
Reviewed 8 November 2016 via mobile

I can't decide where to begin as there were so many things wrong at this hotel. Customer service was nonexistent. I was put in a room that was very noisy from the outside rail noise and an air conditioner unit that sounded like a helicopter taking off. The shower /tub wouldn't drain properly as I had water up to my...

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Helpful?
1Thank AtlantaHawaiigirl
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to inform us about your stay. We are working hard to address the issues listed.

Adkins, Texas, Usa
Reviewed 5 November 2016

The bathroom was adequate but furnishings limited. The bathroom was not exactly configured for more than one person as the shower and toilet had a door but the sink did not so if you went to brush your teeth, you woke the other person in the room. The only thing free was the wifi. No breakfast (rather expensive), no free...

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Helpful?
1Thank Karen K
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to inform us on how we did. I will pass on this information to insure your next stay will be better.

Southern NJ
Reviewed 4 November 2016

I reviewed this property last year after I was forced to check out a day early as a result of a truly horrible experience. I have had other good experiences here but I think this will be the last attempt. If you are looking for a clean room and good location, this is your place. If you are looking for...

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Helpful?
1Thank javagirl29
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for the information. We take this thing very seriously and will address this promptly. We will get better because you took the time to inform us of how we did. Thank you for your feedback.

Sweeny
Reviewed 2 November 2016

Me and my Friends stayed at the Courtyard Downtown/Convention Center October 29 for one night in town for the Stevie Nix concert. We arrived to prompt valet service and was offered help with out bags. The $30 overnight charge was a bit expensive, but for one night we didn't mind. I advance checked us in with the Marriott app, so...

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Helpful?
1Thank Melissaschulz79
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

We are so happy you enjoyed your stay. We look forward to your next visit.

Houston, Texas
Reviewed 1 November 2016

The Courtyard met all of our expectations. Check in was quick and easy, the room was a nice size, and the location was perfect (close to House of Blues, Pete's Piano Bar, and Lucky Strike). The only downfall is the $30/day parking! But, it's downtown so what can you expect. I would definitely stay here again.

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1Thank peepsbrown81
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to let us know how we did. We are happy you enjoyed yourself.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Old-style luxury and state-of-the-art technology converge at the recently-updated Courtyard Houston Downtown hotel just a 10-minute walk from the George R. Brown Convention Center. A true stand-out among downtown Houston hotels for our historical ambiance housed in the 1921 Humble Oil Building's neo-classical exterior with newly-renovated rooms equipped with modern amenities. Guests enjoy in-room perks such as free WiFi and HDTVs. The gem of our historic building is our renovated Presidential Suite. Originally the office to the Humble Oil CEO, we've updated this stunning suite with stylish furnishings while keeping the original marble fireplace. The highlight of our lobby experience is The Bistro. Eat. Drink. Connect., Which offers guests food and beverage selections in the morning and new dinner service. Our downtown Houston hotel is within walking distance or a free shuttle ride to Minute Maid Park, Convention Center and Toyota Center. A short ride on the Metro Light Rail takes you to NRG Park and the Museum District. ... more   less 

Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas St, Houston, TX 77002-6320 (Formerly Courtyard Houston Downtown /Convention Center)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 9,281 - ₹ 23,067 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown
Houston Marriott
Houston Courtyard
Hotel Style:
#22 Green Hotel in Houston
#142 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Downtown/Convention Center staff and other travellers.
5 questions
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Houston, Texas
2 months ago
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over a year ago
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1 month ago
Savannah, Georgia

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Questions? Get answers from Courtyard Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms will be on the side of the rail system. Light sleepers, make it known to the desk so they can accommodate in advance.”
 of 5 bubbles Hunting4Hospitality, 23 Jan 2017 | Read review
“Room with two queens was a bit cramped. Room with single king was a bit less cramped.”
 of 5 bubbles karenk451, 5 Nov 2016 | Read review
“Room 816 was perfect.”
 of 5 bubbles peepsbrown81, 1 Nov 2016 | Read review
“Do not eat at this hole: This should be a : they do not have management that can operate an F&B outlet on the property!”
 of 5 bubbles jjeoffre, 31 Oct 2016 | Read review
“Stay away from the gym.”
 of 5 bubbles 796vickiek, 12 Sep 2016 | Read review
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