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Holiday Inn Express & Suites Houston - Memorial Park Area

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Holiday Inn Express & Suites Houston - Memorial Park Area
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92 Reviews from our TripAdvisor Community

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Showing 88: English reviews
A TripAdvisor Member
2 reviews
Reviewed 3 weeks ago via mobile

Great experience here! Great indoor pool with hot tub! Pet friendly for a fee. Fresh coffee and cookies available in the lobby in the evening. Updating underway on some floors, but our room on 7th floor was great! Nice, clean Jack In The Box next door for a quick meal. Would definitely stay here again!

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Thank A TripAdvisor Member
Dallas, Texas
Reviewed 4 weeks ago

I chaperoned my son's school trip and the class stayed at this hotel. The hotel was under renovation and I got one of the renovated rooms, which was nice AND big. The lobby and breakfast area were small but adequate. The staff was friendly. The only real complaint I have is the Houston traffic!

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Thank BarbK303
Austin, Texas
Reviewed 6 September 2016

We weren't sure what we'd find on the Beltway, on the way to the coast. Easy on and off freeway. Fabulous. First, the decorator had taste--deep blue with gray throughout. All rooms are 'suites,' which meant big rooms with a small walk-through kitchen and 2 nice beds. The linens are extra nice--pillows are even embroidered. The breakfast was typical but...

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1Thank writingprof
Framingham, Massachusetts
Reviewed 11 August 2016

Older property that could use a refresh.. Room smelled musty upon entry, though not to the point of wanting to change rooms.. A/C and wi-fi worked worked well. Staff was pleasant, breakfast was fine. Room directly faced the highway. Some noise but not awful.

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Helpful?
Thank NewMexBound
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear NewMexBound, Thank you for choosing to stay with us recently and for taking the time to write us a review. I am pleased with your kind comments towards our staff. On the other hand, it is regrettable that you only found our property to be at its average best. Let us assure you that we will continuously strive to...

Pasadena TX
Reviewed 23 July 2016 via mobile

Pros: room(s) were very clean. Plenty of towels - ac worked well - nice comfy bed and linens. Well stocked breakfast - more than I expected. And close proximity to where I needed to be. Cons: I arrived 3 hours before I had to leave for funeral home and wanted to rest and relax for a couple of hours. I...

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Helpful?
Thank Rosyboyn
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear Rosyboyn, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with you noticing the overall cleanliness of our hotel rooms including our location serving its purpose for your travel needs, it is regrettable that you were not able to fully enjoy your stay with us due to the ongoing construction....

San Antonio, Texas
Reviewed 11 June 2016 via mobile

The room was spacious, comfortable, clean. The hotel is located on the frontage road of I 10, even with good windows and insulation you still hear the cars. I enjoyed the option of the firm and soft pillows. Everything you want when traveling. The breakfast was standard fare it was clean and well stocked. Check out was smooth and easy....

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Thank tjsandra
Houston, Texas
Reviewed 15 March 2016

My mom is legally disabled. The lady at the front desk would not accept the letter from her Doctor regarding her Support Animal therefore we had to leave hotel and went to another. We have contacted the hotel multiple times for a response however, they will not respond. We have never had this problem before! =-( #HOLIDAYINN #IHGHOTELS

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2Thank VICTOR C
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear VICTOR C, Thank you for taking time to review our hotel. I sincerely apologize for any inconvenience you may have experienced with the level of service you have received. We take comments such as these very seriously and would like to follow-up with you. I have sent you a private message in an effort to obtain additional information. I...

Reviewed 13 December 2015

While in the area for business, I stayed at this hotel as a reasonably priced option for the area. The hotel staff were very pleasant and strove to meet my needs. A nice pleasant facility with the same expected experience at a Holiday Inn Express. A nice difference in the evening in addition to cookies some of the cinnamon buns...

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Thank Vernon M
Moulton, Alabama
Reviewed 11 November 2015

I stayed here for 6 nights last week. Overall, my stay was very good. I tried the breakfast on the first day, but I wasn't overly impressed. My room was a bit stuffy - even with the a/c on. Those really are my only complaints. The staff was extremely nice and helpful - from the front desk to the cleaning...

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Thank kdbeth2002
HIX_Hotel_Mgr, Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Thank you for your feedback. We appreciate your feedback and look forward to your return to Holiday Inn Express - Houston Memorial Park Area

Houston, Texas
Reviewed 9 November 2015

My father stayed here when visiting me from out of town. My sister and children also had another room while visiting on the same weekend from out of town. I was in and out of both rooms over several days. My father's first room was very musty, so he switched rooms. Second room was still musty. If the a/c was...

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Thank SNeuf
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Houston - Memorial Park Area, responded to this review

Dear SNeuf, Thank you for taking time to post a review of our property. It is my pleasure to read that you regarded our breakfast options to be good, kids enjoyed the pool and accessible computer and printer at the lobby. We want our guest to have a relaxing and enjoyable stay. However, your comment about the musty smell in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Refreshed and changing the look of our property for you. We are working hard and would love to have you stay with us. Welcome, we want our home to be yours. With free breakfast get your day started on the right foot. Enjoy our indoor pool without getting the sunburn or sand. Our staff is here to make your day incredible and if we are unable we will make it right. ... more   less 

Additional Information about Holiday Inn Express & Suites Houston - Memorial Park Area

Address: 7625 Katy Fwy, Houston, TX 77024-2000
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 5,999 - ₹ 10,582 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Houston - Memorial Park Area 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Houston - Memorial Park Area Hotel Houston
Holiday Inn Houston
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Houston - Memorial Park Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No great views, but there is lots of good shopping nearby.”
 of 5 bubbles kdbeth2002, 11 Nov 2015 | Read review
“Rooms on the south side (away from the highway) are most likely quieter.”
 of 5 bubbles SNeuf, 9 Nov 2015 | Read review
“Do not stay here”
 of 5 bubbles trustinv2015, 17 Sep 2015 | Read review
“Easy access off of the Katy Freeway”
 of 5 bubbles 105diamantinaf, 29 May 2015 | Read review
“Get a room at the back of the hotel and the top floor, if possible.”
 of 5 bubbles corsicus, 5 May 2015 | Read review
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