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Stayed at Nasa location. Olga at the front desk was nice. Christin W and whoever the guy was at the desk were absolutely awful. I was staying there for nearly a week due to the hurricane. I got a call from the guy saying I...More
Thank Anthony W
Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 2 weeks ago
Anthony, thank you for providing feedback about your stay at our hotel. We're disappointed that you encountered service problems and we were unable to resolve them to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly service...More
We were here on a mission and wanted somewhere clean, good, of great amenities and most importantly quiet. This hotel has it all and more. Our first meeting with the reception was completely warm and relaxing as receptionist gave us all the information we needed...More
My stay was really good. Christyn Washington at the front desk help me to get some chairs for my desk because they where missing when I checked in but she corrected the issue with due diligence. Olga the General manager handle her property very professionally....More
Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 3 weeks ago
Johnson, thank you for writing such a lovely review about your experience at Extended Stay America. We are thrilled to read about the great service you received from Christyn and how her actions exceeded your expectations. Please be assured we will share your compliments with...More
First they did Not honor the reservation for two beds nor the price. They have issues obeying their corporate office, so forget talking to their customer service to get the issue resolved. The room was smelly..not sure someone smoked or may be weed..this was supposed...More
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Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 8 August 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
They over booked, then cancelled me without notice! I would put a negative if I could, I tried to check in early and was declined then when I arrived to check in at 945pm they advise me that their corporate office had cancelled my reservation...More
1 Thank sandi w
Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 30 July 2017
Sandi, thank you for sharing your concerns. We apologize your experience was anything less than outstanding. Please be assured we are taking immediate review and action to prevent instances like reservation issues and to step up our game. We can understand your frustration and regret...More
US$ 63 - US$ 151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City ,