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All reviewsbrisketfront deskfamily emergencyamazing customer serviceroad noiselong stayan older propertygreenway plazarice universityrooms are cleancomplimentary shuttlehotel barbed was comfortablehousekeeping staffthe hotel offersenjoyed my staycomfortable stay
Stayed at this hotel a number of times. It's the usual Sheraton four Points brand which is a mid-range mid cost option. There's a good bar facility And the rooms are up to usual Sheraton standard full standard.
I was particularly impressed with the staff...More
Ive stayed in Mumbai in several hotels but this is the best overall yet. Moshina Pirani gave a5 star service in the Business lounge organising the staff to serve all guest and entertaining you with interesting stories always asking can I help you . Experienced...More
Response from Leticia G, General Manager at Four Points by Sheraton Houston Greenway PlazaResponded 5 November 2017
Thank you for taking the time to share your positive experience regarding your recent stay at the Four Points by Sheraton. We are glad you enjoyed the hotel and the staff. We look forward to seeing you again soon.
I know Four Points is the bottom of the Starwood chain, but I still expected a bit more. The curtains were falling off the rods, windows were cracked, the bathroom had rusted fixtures and dripping faucets, and the toiletries were not fully supplied. The staff...More
Response from Leticia G, General Manager at Four Points by Sheraton Houston Greenway PlazaResponded 3 weeks ago
I appreciate you taking the time to provide us with your candid feedback regarding the Four Points by Sheraton Houston. We have shared this information with the appropriate team to ensure they are address and prevent situations like this from reoccurring again in the future....More
Staff wae awesome,maitence was sperburb, hotel restraunt was top notice from holidays Sercuity was local sheriifs and staff THANKS for the extra service!!!!!! Food was exceprtion for holidays.DEBorah and geogre in staff are the very best!!!!
This is a basic business hotel. Friendly staff, convenient location, reasonable cost.
Very noisy location adjacent to the freeway. Desperately needs triple panes windows to cut down road noise. Hard to be fresh for business when you can’t sleep.More
Thank Greg S
Response from Leticia G, General Manager at Four Points by Sheraton Houston Greenway PlazaResponded 15 December 2017
Dear Greg S,
I appreciate you taking the time to share your feedback regarding your recent visit. I can certainly understand how difficult it may have been trying to get comfortable with the heater not function. If you are ever in the area, please give...More