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Four Points by Sheraton Houston Greenway Plaza

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Four Points by Sheraton Houston Greenway Plaza
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244 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Peoria, Arizona
Reviewed 3 days ago NEWvia mobile

Extremely convenient to my project site, this hotel was perfect. Travis, the shuttle driver was exceptional! He recommended a great place to eat, took us there and picked us up! Wow!! Would absolutely stay there again. All team members were patient, kind and willing to go the extra mile.

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Helpful?
Thank JohnandSusan69
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear JohnandSusan69, Thank you for being our recent guest and for your sharing your experience here. The feedback is greatly appreciated. It will be my pleasure to share your review with our entire Four Points Greenway Plaza team and in particular with Travis. Travis, along with our entire team, works very hard to provide 100% guest satisfaction and he will...

Killeen, United States
Reviewed 5 days ago NEW

We met family from out-of-state here and had a great stay! The staff was AWESOME...friendly and accommodating, the food and drink in the restaurant/lounge was great, and breakfast was wonderful! Several family members utilized the shuttle service and were very impressed. You can't go wrong staying here!

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Helpful?
Thank Wendy G
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Wendy G, Thank you for sharing your recent hotel experience with us here in this review. We are very excited to hear that you and your family enjoyed the overall stay including the service received from our team members. The team works very hard every day to ensure our guests are treated like family and this feedback will provide...

Houston, Texas
Reviewed 1 week ago

Rang in the New Year in style. Had a wonderful time! Want to give a special shout out to our bartender, Holly. She was not only fast and efficient, she was friendly and funny. She mad a great night even better! Thank you!

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Helpful?
Thank ejcan68
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear ejcan68, Happy 2017. We are excited that you included the Four Points by Sheraton Greenway Plaza in your New Year's Eve plans. We are thankful that you had a good time while our guest and enjoyed the service our team provided specifically the service from Holly at the bar. Holly is a valuable member of our team and your...

Reviewed 2 weeks ago via mobile

I'm staying here on business and I just finished up a dinner at the bar and restaurant in the lobby and what can I say, not only was the food great, our server Lera was perfect. She was always checking in on us and making sure we had a great experience. She didn't even let our glasses get down past...

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Helpful?
Thank Alexander S
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Alexander S, Thank you for being our recent guest and for sharing this feedback. We are thrilled to hear that you enjoyed your overall stay and the service you received specifically from Lera. Lera is a valuable member of our team and it will be our pleasure to share your kind words and recognition with her as well as...

Fort Lauderdale, Florida
Reviewed 4 weeks ago

Monica and Liana from the front desk, as well as Earc, the driver, made my trip excellent. They were very helpful and friendly. It was a pleasure to stay at this hotel. Such beautiful, wonderful people helped show me around. Thank you for all of your help with everything. I will visit there again! Happy holidays!

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Helpful?
Thank dtalley2016742
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Dtalley2016742, Thank you for choosing the Four Points by Sheraton Greenway Plaza to be your "home away from home" recently and for sharing some feedback about the stay. We are pleased to hear that you enjoyed the experience and service our team provided. Specifically you mention Monica, Liana and Earl-all three of which are very valuable members of our...

Jakarta, Indonesia
Reviewed 4 weeks ago

Deborah from front desk she was so helpful, kind and friendly. Peter was awesome he is so ever helpful and easy to talk too. Holly from the restaurant she was cheerful and also easy to talk. All of three of them made my stay comfortable and relaxing too. it is always nice to see happy and smiling faces in the...

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Helpful?
Thank sharronkhoo
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Sharronkhoo, Thank you for being our guest recently and for sharing some feedback on your stay. We are very pleased to hear that you enjoyed the overall experience and service provided. Specifically, I will be sharing this feedback with Deborah, Holly and Peter and take a moment to thank them for the memorable service they provided to you during...

Reviewed 18 December 2016 via mobile

The front desk staff especially Liana was so cheerful and supportive. The logistics guys Peter was excellent helping us round town. The restaurant staff were very cool too except the breakfast Was a single continuous menu all days of the week. This need to change.

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Helpful?
Thank George A
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear George A, We would like to thank you for taking the time to provide us with this feedback as well as for being our recent guest. It is with great pride that we will share your kind words with our entire team and specifically with Liana and Peter. Our entire team works very hard to ensure every guest is...

Houston, Texas
Reviewed 15 December 2016

Anna, the bartender gives great service and is always friendly to her customers. I enjoy the service. I have been staying at this hotel a lot, and although it is an older property I like the location and service. The rooms are larger than some newer hotels.

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Helpful?
Thank scarabedge
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Scarabedge, Thank you for sharing your comments/feedback regarding a recent stay at our hotel. We are so happy to hear that you enjoyed your experience in particular the service you received from Anna at the bar. It will be my pleasure to share this feedback with Anna specifically as well as with our entire team. Thank you again for...

Augusta, Georgia
Reviewed 13 December 2016 via mobile

From first glance the hotel looks nice & if you judge based on the lobby you'd think it is going to be a great stay. You're in for a horrible surprise once you get off the elevator. The carpet was stained, the bed linens were a beige nearly tan instead of white and the bathroom was completely unacceptable. It looked...

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Helpful?
Thank RN_Lynch
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Rn_Lynch, On behalf of the Four Points by Sheraton Greenway Plaza, thank you for being our recent guest and for providing us with this feedback. Our hotel team works very hard to ensure every guest truly enjoys their stay and I am sorry to hear that this was not the case with your stay. The hotel is working to...

Reviewed 12 December 2016

The rooms are clean and fine for staying overnight, however three seconds with Liana at the front desk will make you wish you paid 4x the amount to stay anywhere else. If she's not working you should have a pleasant time.

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Helpful?
Thank Danielle L
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Danielle L, Thank you for recently being our guest and for providing us with this feedback. I am pleased to hear that you enjoyed the cleanliness of your room however disappointed to hear of the negative service experience you encountered while staying with us. Our team works very hard to ensure every guest is well taken care of and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Four Points by Sheraton Houston Greenway Plaza is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,664 - ₹ 18,563 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
4 Points By Sheraton Houston Southwest
Four Points By Sheraton Houston Southwest Hotel Houston
Four Points Houston Southwest
Houston Four Points
Houston Sheraton
Hotel Style:
#37 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Greenway Plaza staff and other travellers.
6 questions
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Frisco
3 months ago
21 days ago
Altona
Orange Park, Florida
5 months ago
Frisco
3 months ago

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Questions? Get answers from Four Points by Sheraton Houston Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of the hotel away from 59 is quiet.”
 of 5 bubbles scarabedge, 15 Dec 2016 | Read review
“If possible, ask for a room on the side of the hotel facing away from the highway. It's a little noisy.”
 of 5 bubbles 625billp, 14 Nov 2016 | Read review
“I've not had a bad room at all where outside noise is a problem. Corner rooms could be a bit tight for more than one person.”
 of 5 bubbles megfrantz, 9 Nov 2016 | Read review
“ask for rooms near elevator or end of halls - but most rooms are all good”
 of 5 bubbles , 1 Nov 2016 | Read review
“Good value”
 of 5 bubbles 191lauriea, 30 Oct 2016 | Read review
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