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Best Western Galleria Inn & Suites

Booking.comUS$ 98*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Galleria Inn & Suites
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247 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Houston
Reviewed 1 week ago via mobile

We just had a quick overnight stay, but it's conveniently located to the Galleria. Hotel is nice, room is nicely appointed with comfortable beds. The breakfast is really good, and has a custom order omelet/egg/pancake station, along with the normal continental breakfast fare. Would stay here again for sure!

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Helpful?
Thank Laura H
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for staying with us! We are glad our accommodations were to your satisfaction and that you enjoyed our “made-to-order” breakfast station. If you have any ideas on what we could do even better, we would love to hear about it. Feel free to reach out to me at (713) 783 – 8388 or sales@bwgalleria.com. Thank you for choosing...

San Antonio
HOTEL’S FAVOURITE REVIEW
Reviewed 23 March 2017

There was a small elephant crafted of hand towels that greeted us when we checked into our room. It was a very nice touch to welcome us to this hotel. Check in was fast and the front desk clerk thanked us for being loyal Best Western customers. Our room was clean and comfortable. Morning breakfast had a good mix of...

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Helpful?
Thank STEVEN D
About Hotel's Favourite Review
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for your review and rating Steven. It was our pleasure to be of service to you. We are committed to offering great service and accommodations so we are glad to hear that our hotel and staff provided that for you. Our housekeeping team appreciates your feedback on the elephant "greeter," Lucky. Lucky is a reflection of the grand...

Houston, Texas
Reviewed 2 weeks ago

It was a wonderful stay! Nice area, great staff with smiles all over! I enjoyed my stay at your hotel. We are definitely going to stay with Best Western properties from here on out. The jacuzzi suites is a plus.

Review collected in partnership with Best Western
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Helpful?
Thank NikkiHiem
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for the perfect score! We are glad our team provided smiling service and you had a "wonderful" stay with us. We will continue to keep up the good work and strive to be even better. If you have any ideas on what we could do to add to your guest experience, we would love to hear about it....

Houston, Texas
Reviewed 3 weeks ago

The staff here are very friendly and accommodating. The place feels clean and is quiet. The location is great for shopping and all the best restaurants are close by. If you are there for medical then it also a very convenient place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank khayama2017
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are glad our accommodations were to your satisfaction and you found our staff to be friendly and accomodating. We noticed your review fell short of giving us a perfect score. If you have any suggestions on what we could do to improve our guest experience, we would love to...

Sunrise, United States
Reviewed 4 weeks ago

This hotel is good if you are looking to save some money on your hotel. It is a good place to stay just to get a good nights sleep. Hotel staff needs to be more learned about some of the ameneties that the hotel provides, such as how to use the wifi. All in all it was a pleasent experiance.

Review collected in partnership with Best Western
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Helpful?
Thank stepenhg
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and for providing feedback. We are glad to hear that you found our hotel to be reasonably priced. We apologize for the part of your stay that was less than satisfactory. We have spoken with our team about the challenge you had with their knowledge of our complimentary WiFi and...

Phoenix, AZ
Reviewed 12 April 2017

My boyfriend and I travel a lot and we set off to Houston to attend Lakewood Church. This property was an excellent choice. We had a wonderful experience at this BW Galleria. The location was perfect for our fun romantic weekend plans. There was plenty of shopping, dining choices and sightseeing opportunities not far from the hotel. The room was...

Review collected in partnership with Best Western
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Helpful?
Thank TvltimeforT
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for staying with us! We are glad our accommodations were to your satisfaction and that you both enjoyed our “made-to-order” breakfast station. We will continue to keep up the good work and strive to be even better. If you have any ideas on what we could do to add to your guest experience, we would love to hear...

Mexico City, Mexico
Reviewed 6 April 2017

I liked the expirience at the Best Western, it was my first time there and it was very good. If I come back to Houston Texas I would like to stay in Best Western again. Thank you for the service!! I hope to come back soon!!

Review collected in partnership with Best Western
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Helpful?
Thank R6835PErodrigos
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We are glad our accommodations were to your satisfaction. We noticed your review fell short of giving us a perfect score. If you have any suggestions on what we could do to improve our guest experience, we would love to hear from you. Thank you again and we hope to...

San Antonio, Texas
Reviewed 31 March 2017

My friend and I stayed at this motel for a 1 night stay. I was convenient to the Galleria area and near highway 69. Our room was ready when we checked in but unfortunately there was a musty smell in the room and we figured out that it was coming out of the AC unit. Other than that issue, the...

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Helpful?
Thank GothicblueCJ
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for taking time to let us know about your experience at our hotel. We are pleased that you found our hotel to be conveniently located and comfy. On behalf of our entire staff I would like to apologize for not exceeding your expectations of what a great hotel should be. We do apologize for the challenge you encountered...

Port Angeles, United States
Reviewed 21 March 2017

We have stayed here for years when we visit family in Houston. We considered it to be the best value in the area. Now with the remodel and the addition of "breakfast to order," it's even better. Plus, everyone was friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Gary M
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you for the perfect score Gary and thank you for continuing to choose us over the years. We are very happy to hear you enjoyed our "made-to-order" breakfast station. We are dedicated to offering exceptional guest experiences at a reasonable price so we appreciate you telling us that you were pleased. If you have any ideas on what we...

London, United Kingdom
Reviewed 18 March 2017

The staff are brilliant, couldn't do more to help from supplying us with some milk when we arrived to providing us with info on places to eat nearby and supplying an umbrella to enable us to walk to Pappasitos. Hotel looks brand new,comfortable and clean.great value for money even before taking into coincide eatin the excellent free breakfast! Will definitely...

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Helpful?
Thank Jo-Anne G
Heather S, Director of Sales at Best Western Galleria Inn & Suites, responded to this review

Thank you Jo-Anne, for taking time to let us know about your experience at our hotel. We appreciate the perfect score. We are dedicated to offering exceptional guest experiences at a reasonable price so we are very happy to hear that you were pleased. If you have any ideas on what we could do even better, we would love to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western Galleria Inn & Suites

Address: 6229 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,206 - ₹ 8,468 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Galleria Inn & Suites 2.5*
Number of rooms: 72
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Also Known As:
Best Western Fountainview Hotel Houston
Best Western Houston
Houston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Galleria Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites offer great space”
Jo_AnneG927, 18 Mar 2017 | Read review
“i was on second floor suite away from pool. floor was quite and super clean.”
369ansenb, 7 Aug 2016 | Read review
“parking on property or even across the street. there is a few clubs on the street and shopping and night life as well.”
sheilaw452, 28 Mar 2016 | Read review
“Leave your luggagte in the car if you don't want it infested.”
444charlesv, 17 Mar 2016 | Read review
“If you mst stay here, be sure to get a top floor room and bring your own paper products.”
hschiller5, 16 Mar 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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