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Hilton Garden Inn Houston NW/Willowbrook

GardenInn.comUS$ 174*
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#29 of 504 Hotels in Houston
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 207*
US$ 174*
US$ 207*
US$ 174*
US$ 207*
US$ 174*
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Hilton Garden Inn Houston NW\/Willowbrook
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682 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Start your review of Hilton Garden Inn Houston NW/Willowbrook
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Oklahoma City, Oklahoma
Reviewed yesterday NEW

This was my third trip to this specific Hilton Garden Inn and they are 3 for 3 on great experiences for me! I will always use this hotel when I come down for business trips. Great staff, great room and rate, and as always enjoyed my stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank srfellows77
Durham, England, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I travel to Houston frequently and it occurred to me today that it is high time I left a review. In short, it's great. The amenities are just what you would want, the rooms are clean, spacious and comfortable. And the staff are just great. Not sure what the protocol is here but Kayla at the bar, and anyone and...

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Helpful?
Thank Neal C
About Hotel's Favourite Review
Dallas, United States
Reviewed yesterday NEW

I appreciate a fresh feeling ,clean hotel, in addition of the staff personality and attitude. Here all of that was provided.Also the hotel location is really close to shopping center, and walking distance from f PF changs!!and a Mexican Restaurant.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sandrasZ9824TN
Pasadena, United States
Reviewed yesterday NEW

Hotel is always very welcoming and knowledgeable and always offers to help in anyway. Their rooms are always extremely clean; their front desk staff is excellent; they have a full service restaurant and their breakfast is the better than any other hotel I have stayed at.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jan M
Orlando, Florida, United States
Reviewed 3 days ago NEW

We were here for a cousins wedding and the stay was absolutely wonderful. The hotel was close to everything and we enjoyed the closeness of everything from the Mall to events for the wedding, service stations, etc. Thank you for a wonderful stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank francesb39
Martinsburg
Reviewed 4 days ago NEW

Tried to give my wife a relaxing week only to have this hotel property ruin it! I thought I had secured a King Junior Suite according to the upgrade choices, but they wanted to give me a Queen Suite! The famous BAIT AND SWITCH! My original room was 2 double beds, they don't have this room type either. THIS HOTEL...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 165jerew
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

I am terribly sorry to hear about your recent experience. I have reviewed your feedback with my team and will use this to continue to improve our services. Please contact me directly if you have any further feedback at houhn_gm@hilton.com. Once again, I am very sorry for your experience.

Reviewed 6 days ago NEWvia mobile

Upon check in we had requested, online, a king suite. It was confirmed via email. We were told at checkin that the suites were all queen with pull out sofa (had email to show it said King). We opted for double queen standard room. Billed for the suite! Frustrated!!! Had to hold toilet handle to flush. Air conditioner was poor,...

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Helpful?
Thank Jesse S
Reviewed 1 week ago

I am a regular visitor to this hotel. I always find it's a good sign to see they can hang onto the good staff. The breakfast crew are particularly friendly and put on a decent spread. Access to the nearby Lifetime gym and pool is a bonus well worth using. In all the many years I've been going, and even...

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Helpful?
Thank Alastair M
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

We are thrilled to be your hotel of choice when in the NW Houston Area. We greatly appreciate the loyalty and positive comments regarding our team, we are very proud of their willingness to go above and beyond. We look forward to welcoming you back and hope to garner more raving reviews from you and others. Safe travels.

Germantown, Tennessee
Reviewed 2 weeks ago

We went for a wedding with our daughter and grandsons. Rooms were nice and clean. Grounds were really pretty and well landscaped. Excellent resturant close by! Breakfast was good and many options. Good value.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Claudia L
Ft. Worth, United States
Reviewed 2 weeks ago

It was a great stay but my wife and I had taken our 14 month old daughter and requested a crib (Pack n Play). Beware this not assembled and is VERY difficult to put together! The breakfast is an additional cost which I do not have a problem with but someone might. Overall great stay for the price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Johnnie W

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willow Chase Blvd, Houston, TX 77070-5743
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,232 - ₹ 14,777 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Expedia, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Houston NW/Willowbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston NW/Willowbrook staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Houston NW/Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid joining rooms for a quiet night.”
, 20 Apr 2017 | Read review
“Higher floors have louder A/C unit noise avoid it.”
Fabian_Wittingham, 14 Feb 2017 | Read review
“Third floor was just fine for us especially during a soccer tournament booked at the hotel”
DisneyJoe, 30 Sep 2016 | Read review
“even near the elevator was quiet all good!!!!”
F6872FKbriang, 21 Sep 2016 | Read review
“Rooms facing the parking area are quieter.”
795huzefar, 25 Jul 2016 | Read review
5 of 5
GardenInn.com
US$ 174* /night
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Booking.comUS$ 174
Hotels.comUS$ 174
TripAdvisorUS$ 174
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Prices are for 1 room, 2 adults
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