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Hilton Garden Inn Houston NW/Willowbrook

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#18 of 497 Hotels in Houston
Certificate of Excellence
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Hilton Garden Inn Houston NW\/Willowbrook
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652 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Zapopan, Mexico
Reviewed 2 days ago NEW

the best in the area, people, food , facilities!!!! simple great, can bak without issues again, they made me feel like in home the facilities, the food and everything there was really nice , I would recommend you stay here

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank guzmanad
walker, United States
Reviewed 1 week ago

An excellent facility and staff. Each and every time I have had the pleasure of staying at this property, which has been numerous over the last several years has been an excellent experience and a pleasure.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomashQ3947MO
Longview, Texas
Reviewed 1 week ago

Great hotel close to Methodist hospital my mom was staying at.Very friendly staff clean rooms felt very safe The area around hotel is very nice as well I really liked the stand up showers in the bathroom

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Crockett38
Hormigueros, Puerto Rico
Reviewed 2 weeks ago via mobile

Excellent services, nice gym. Location is centric and many places close by to have dinner. breakfast included. Minute drive to Compaq Drive. Room services and team very polite and attentive to your needs. Staff always smiling

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Helpful?
Thank Richard G
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thrilled to start the New Year with terrific feedback! Appreciate the recognition of the team- they work very hard to exceed expectations and to deliver exceptional experiences. Thank you very much for sharing.... We look forward to taking care of you in the future.

Houston, United States
Reviewed 3 weeks ago

The hotel was clean and the staff was accommodating. I didn't use any of the extra facilities, (gym, breakfast, pool) but everything was up to par in my opinion. The only hiccup was the pillows. They were too soft. It was a nice hotel in a nice location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 520reneeb
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you very much for taking the time and sharing your experience. We are in the process of upgrading our standard pillow selections at the moment and I am sure you will find the new ones to be firmer. Thank you again and I look forward to welcoming you back.

Houston, Texas
Reviewed 9 December 2016 via mobile

Jennifer A and Carmen C were excellent! Will definitely come back next year! Thank you ladies. There service was outstanding. All of our guests were amazing with the food, the service and the decorations. Everything was done to perfection! Again would definitely recommend. Thank you.

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Helpful?
Thank celinaec
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

So glad to hear that we have made loyal fans out of you. We appreciate your partnership and look forward to welcoming you and your group back soon.

Bucharest, Romania
Reviewed 5 December 2016

The hotel is located close to HP Campus. Also has near a very good Mexican restaurant. The rooms are big and very clean. The breakfast is delicious, specially the pancakes. Internet connection is not very good. Overall a pleasant experience.

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Helpful?
Thank Ilyana86
Houhn_gm, General Manager at Hilton Garden Inn Houston NW/Willowbrook, responded to this review

Thank you for the kind words! We are looking into the issue you mentioned regarding internet service. Thank you for informing us and appreciate your feedback.

Cupertino, United States
Reviewed 2 December 2016

The staff is very friendly. The rooms and decor have been recently updated. It's also a tremendous value. The breakfast is also surprisingly good. I stayed in two rooms - one of them being a wheelchair accessible room for my mother and it worked out great.

Review collected in partnership with Hilton Garden Inn
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Thank U4981QPmichaelc
Pearland, United States
Reviewed 29 November 2016

Always clean. A convenient location. We have stayed here twice and were satisfied with everything they offer. Become an HHonors member to get points for future stays. Two good restaurants that you can actually walk to plus the hotel has a restaurant as well. Will definitely stay here again if the need arises.

Review collected in partnership with Hilton Garden Inn
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Thank Kenneth C
Plano, Texas
Reviewed 28 November 2016

The hotel staff is friendly, the hotel is updated, clean and conveniently located for our family. This hotel has a larger kitchen and bar so the breakfast and food options are much broader than a typical hotel - even on Thanksgiving. We have stayed at this hotel many times and will continue to return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 411lindsayb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our Newly renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry or chillout at the Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more   less 

Additional Information about Hilton Garden Inn Houston NW/Willowbrook

Address: 7979 Willow Chase Blvd, Houston, TX 77070-5743
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,280 - ₹ 18,500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston NW/Willowbrook 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton
Hotel Style:
#8 Family Hotel in Houston
#24 Business Hotel in Houston
#28 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston NW/Willowbrook staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston NW/Willowbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was just fine for us especially during a soccer tournament booked at the hotel”
 of 5 bubbles DisneyJoe, 30 Sep 2016 | Read review
“even near the elevator was quiet all good!!!!”
 of 5 bubbles F6872FKbriang, 21 Sep 2016 | Read review
“Rooms facing the parking area are quieter.”
 of 5 bubbles 795huzefar, 25 Jul 2016 | Read review
“The higher, the better!”
 of 5 bubbles nexq2016, 5 Jul 2016 | Read review
“Make sure you get a room with a walk-in shower”
 of 5 bubbles Dubaiexpattraveller, 1 Dec 2015 | Read review
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