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Super 8 Houston/Brookhollow NW

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Super 8 Houston\/Brookhollow NW
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129 Reviews from our TripAdvisor Community

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Showing 125: English reviews
San Diego, California
Reviewed 3 days ago NEW

- The sheets was dirty ! ! ?? - Very small room for breakfast !! - A/C didn't work very well. - Bad smell in room.I change my room but it was the same !?

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Helpful?
Thank Reza171
Houston, Texas
Reviewed 2 weeks ago

Went to check in already had a booking was being charged more money cuz i was there to soon wasnt told bout check in time then there was a couple fighting and screaming right outside my room and owner did nothing then breakfast was not what i expected at all

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Helpful?
Thank michelle m
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

sorry for your inconveniences we will take care better next time sorry ones again

Plano, Texas
Reviewed 3 weeks ago

Don't let the bullet proof glass when you check in scare you, It's only because the family lives on property behind the glass, is the neighborhood upscale no, is it safe, i have never had an issue and i have stayed there a night or tow a month since it opened 8-10 years ago.

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Helpful?
1Thank gil c
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

thankyou for staying at our hotel and also thankyou for understanding us we are always read to server you.your stay matters lot for us. have a nice day

Houston, Texas
Reviewed 24 October 2016

My stay at Super 8 was fantastic! Service is little better than it was last time. My issue this time is the mold in the restroom , need to be treated before someone gets sick! Other than that, our visit there was great , will be back sometime soon.

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Helpful?
Thank F8267LBmichelled
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

thanks for your stay at our hotel. we appreciate you stay.and we will take care about your suggestion.we are actually working on it. one again thank-you for staying at our hotel.have a nice and wonderful day

Midland, Texas
Reviewed 6 October 2016

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Helpful?
Thank 891dinaj
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

Dallas, United States
Reviewed 23 September 2016

Location is good. Room was adequate. Television was badly adjusted (washed out). I slept well. Could not get breakfast because it starts at 7:00 AM, the same time as my job. Breakfast room was dark when I left.

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Helpful?
Thank Roger B
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

dear sir good morring firstly i would like to say that a big thanks for your stay at our hotel. now we have fix all the problems and all set with our television and now is running good.and our breakfast timeing is at 7 to 10 in morring . i am realy sorry about the lights in the breakfast area...

Houston, Texas
Reviewed 31 July 2016

I moved her to take over a business this location was good. but I have been staying at this hotel since may 1 have not been offered any free nights have spent a lot of money staying here. management seem a little put off not very friendly with guests.Tv went out took 3 days to get replacement AC started leaking...

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Helpful?
Thank kbaggus
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

thanks for staying at our hotel we are ready to server you ones again thakyou

Corinna, Maine
Reviewed 2 July 2016

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Helpful?
Thank dawna882
BASTROP
Reviewed 26 June 2016

I told the guy behind the glass security wall not to have my room serviced, because I work in the room and my computer and work related items were out. Well I should have been more specific and just told them to stay out...when I got in the bathroom sink area was a mess. Evidently they came in and changed...

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Helpful?
Thank JIM S
Houston, Texas
Reviewed 26 June 2016

it was excellent experience to stayed over there.it was nice and clean room.also staff was amazing and specially night manager was so nice and friendly.i would like to recommend my friends.i would like to thank all the staff members.

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Helpful?
Thank rituraj7484
Pinsi P, General Manager at Super 8 Houston/Brookhollow NW, responded to this review

thankyou sir for staying at our hotel we are allways ready to give our best service to you and we also wellcome you ones again. thankyou one again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Super 8 Houston/Brookhollow NW

Address: 5655 W 34th St, Highway 290 West & 34th Street, Houston, TX 77092-6509
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 3,267 - ₹ 5,377 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Houston/Brookhollow NW 2*
Number of rooms: 40
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Also Known As:
Super 8 Houston / Brookhollow / Nw Hotel Houston
Super Eight Houston
Houston Super 8
Houston Super Eight
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Houston/Brookhollow NW staff and other travellers.
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New York

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Questions? Get answers from Super 8 Houston/Brookhollow NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet during my stay.”
 of 5 bubbles 952rogerb, 23 Sep 2016 | Read review
“non smokingroom”
 of 5 bubbles rituraj7484, 25 Jun 2016 | Read review
“rooms in the back are quieter”
  • bed and headboard art
  • view from vanity
  • sofa and confutable when you first walk in room
  • vanity outside bathroom
  • bathroom was clean and everything worked good
  • tv/microwave/refrigerator
  • view from door
 of 5 bubbles Dacrow1970, 16 Feb 2016 | Read review
“Ground floor since no elevator”
 of 5 bubbles wgn, 26 Jul 2014 | Read review
“Stay away from this property”
 of 5 bubbles 628keithh, 5 Feb 2014 | Read review
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