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BEST WESTERN PLUS Northwest Inn & Suites

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#164 of 497 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Northwest Inn & Suites
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135 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Northwest Inn & Suites
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Showing 118: English reviews
JACKSONVILLE, TX
Reviewed 17 February 2015

The staff at this location is the worst that I have ever seen. They are not helpful nor friendly. We were never greeted or welcomed by any staff member. Breakfast was not kept stocked and breakfast attendant was no where to be found nor was front desk to report the issue to. 15-20 mins went by and the breakfast lady...

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Helpful?
Thank MRS T
Reviewed 23 December 2014

Good location. Room excellent (clean, good towels, etc.), BUT the breakfast was very substandard. One hour before the breakfast was to close, there was no juice at all, no bread, shriveled eggs & 2 greasy sausage patties. Inedible. There's a Denny's within one mile - so if you need this location, there's a solution.

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Thank jans200
Aberdeen, United Kingdom
Reviewed 1 November 2014

I have stayed at this hotel several times. Always very good, clean tidy, and helpful staff. Value was better a few years ago, as prices have inceased above average which have taken it into a more expensive hotel group, where it does not fare so well.

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Thank RonaldW100
austin, United States
Reviewed 20 October 2014

A/C was not working, no screen in window. backs to a junkyard with guard dogs barking late into the evening. Fixtures were loose in the shower. Dirt from previous guests in the room. Not terrible, but way overrated.

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Thank David N
Crystal Lake, IL
Reviewed 15 October 2014

Despite being in what appears to be a dicey neighborhood it is a nice property. It is very clean and nicely appointed. The housekeeping and breakfast area staff are doing a great job. But the front desk staff is simply awful. As we checked in the young man at the desk was on the phone the whole time, apparently with...

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Thank BettyandTom
Marshall, United States
Reviewed 27 September 2014

Very nice and clean motel. Staff was friendly and helpful. Breakfast was nice. It's in a good location but depending on which direction you are coming from it's hard to get to. I would definitely reccommend this hotel and have plans to stay again in the very near future.

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Thank Joni S
austin
Reviewed 18 September 2014

Hotel appearance above average, put since 290 is being expanded the traffic was terrible. For the price I would recommend this if you wanted a reasonably priced hotel near the downtown area. I would recommend the the " Black Eye Pea" for lunch or supper. It is very close to the hotel.

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Thank steve555Austin
Austin, United States
Reviewed 15 September 2014

When I have to travel on business in Houston my first choice of hotels is Best Western Plus. They have an excellent and caring staff and the rooms are well furnished. I always feel at home. The bed is very comfortable which aids in a good night's sleep. I would recommend this hotel to those who travel for business or...

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Thank Paula T
Reviewed 23 August 2014

I had a wonderful time, nothing was out of place and even when I had a do not disturb sign on my door until 11am, they still came in and made the bed and freshend the room. Kudos to all staff. Will be staying again.

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Thank 70pierrew
Reviewed 8 August 2014

Chose Best Western Plus because it was 2 miles from family I was visiting and the rates were reasonable compared to nearby hotels. The surprise was the quality of the property and pleasantness of the staff. Was my first stay in a Best Western Plus, but will not be my last.

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Thank maryaD6509YY

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Northwest Inn & Suites

Address: 11611 Northwest Fwy, Houston, TX 77092-6257
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,320 - ₹ 39,493 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Northwest Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western
Hotel Style:
#44 Best Value Hotel in Houston
#91 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Northwest Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms are quieter”
 of 5 bubbles U8684SDstevew, 17 Jun 2016 | Read review
“Avoid the fourth floor.”
 of 5 bubbles 177tasham, 12 May 2015 | Read review
“Stay away from the conference room”
 of 5 bubbles Blackpoolwanderer, 11 Nov 2013 | Read review
“We asked for a high floor away from the elevator...and our room was quiet. Found it ood though...no ice machine on the floor.”
 of 5 bubbles jacq0104, 12 Jul 2013 | Read review
“We stayed on the ground floor about halfway back from the office and were never aware of other guests.”
 of 5 bubbles JLarryS, 2 Jan 2013 | Read review
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