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BEST WESTERN PLUS Downtown Inn & Suites

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#21 of 501 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Downtown Inn & Suites
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402 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Downtown Inn & Suites
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Showing 383: English reviews
Dallas, Texas
Reviewed 17 January 2016 via mobile

I always stay here since it's so close to everything - but you'll pay for it. Best Western isn't usually a pricey place so it must be the location. Rooms are large so that's nice. Make sure you don't get a room by the lobby though - it's noisy all night. The staff can be great or annoying - it's...

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Helpful?
Thank Darrin D
Harlingen, United States
Reviewed 13 January 2016

Loved the happy hour and the free breakfast. The staff was very helpful, they gave us a map with local places to eat and they were all very good and easy to get to. I would definitely recommend this establishment for anyone needing to get to MD Anderson.

Review collected in partnership with Best Western
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2Thank Allyson M
Beckemeyer, Illinois
Reviewed 11 January 2016

We love staying at this hotel. The location is excellent; the hotel is always clean. The staff at the hotel is usually so great. However, upon checking in on 12/28/15, the desk clerk, Alyia, was not friendly and acted as if we were bothering her. She was totally distracted by her phone and would not look up from it. This...

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1Thank Michelle T
Tampa, Florida
Reviewed 7 January 2016 via mobile

I recently stayed for business, and all of the staff was friendly and accommodating! I took the shuttle that this location provides, Daniel, the driver was easy to talk to, and a good driver. The breakfast was great, and the wifi was free too! Would recommend it!

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1Thank JGonzalez37
Reviewed 20 December 2015

Wonderful staff and housekeeping! This is truly a non smoking facility. The rooms are large, nicely furnished, beds are comfortable, coffee in room, refrigerator, microwave, large screen TV and high speed internet, wifi great. Wonderful breakfast no need to drive anywhere, scrambled eggs, sausage, bacon, biscuits, gravy, French toast, waffles, cereal, bagels, other pastries, fruit, coffee and juice. Lots of...

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1Thank Nana2Five
Reviewed 19 December 2015 via mobile

We have just loved our stay here! It is a beautiful hotel. The staff has been friendly and the entire hotel is spotless! Our room is so clean and housekeeping is very courteous. The continental breakfast was quite the spread. The Buffalo Park was extremely close and added a beautiful bonus on my morning run, looking at the skyline of...

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1Thank Bess P
Austin, Texas
Reviewed 16 December 2015

Stayed at this hotel a few times this year and have loved it every time. Hotel is in middle of everything without being in the middle of chaos. This is the closest hotel to both the Heights and Midtown nightlife, but away from all the noise. Super clean, great service...I'll def be back!

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Thank Ruchi M
Omaha, Nebraska
Reviewed 16 December 2015

We were in town for a convention and the headquarters hotel was full. We spent 5 nights here and were pleasantly surprised. The staff was friendly and helpful, the room was comfortable and clean, the breakfast was pretty good. They have a downtown shuttle during the week and the driver was very helpful taking us back and forth to our...

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Thank RWayneS
Austun, United States
Reviewed 14 December 2015

enjoyed this hotel. very convenient to my business. nicely appointed for price, large room, wifi good, good tv and channel seclection, breakfast is a plus. one issue- my bed , on one side, seemed very worn and had kind of a hole i kept slipping into.

Review collected in partnership with Best Western
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Thank James T
New York, United States
Reviewed 12 December 2015

This hotel sits a couple of blocks from the main hub of downtown Houston so it is quiet, no hassle parking and reasonably priced. The sleeping rooms are very nice, roomy and comfortable. However it has no restaurant or bar and there is no restaurant within a half mile of the place. Staff was friendly if a bit lackadaisical. Very...

Review collected in partnership with Best Western
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Thank Lawrence M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: ₹ 9,097 - ₹ 16,165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
 of 5 bubbles HARI_2068, 10 Dec 2016 | Read review
“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
“Rooms on upper floors tend to be a little quieter.”
 of 5 bubbles tomgO275YL, 23 Jan 2016 | Read review
5 of 5