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Red Roof Inn Houston - Brookhollow

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Red Roof Inn Houston - Brookhollow
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87 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Houston - Brookhollow
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Showing 85: English reviews
Reviewed 25 July 2016 via mobile

I'm a red roof person, but sometimes hotels can have a name, but have mismanagement. I was so thankful about this one. There was even a continental breakfast offered, which was a first for any of the red roof one I've visited. I would definitely recommend. And the attendants were very nice and helpful because I couldn't find my phone...

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Helpful?
Thank Al W
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a...

Haltom City
Reviewed 24 July 2016

Very hard to get a good nights sleep when there are bugs in the hallways and the rooms. Every night there were new bugs,. Roaches, huge water bugs , small black bugs. WIFI is terrible. i could only get a connection one of the nights I was there. Desk clerk didn't bother to ask me how my stay was when...

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Helpful?
Thank Nancy R
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your comments about our multi-night stay. I’m terribly sorry that we failed to meet your expectations in some ways. While we're pleased to be an insect-free hotel, I'm sorry for any ways we let you down. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we...

Houston, Texas
Reviewed 15 July 2016

Got relocated to Houston, Texas through no fault of my own. My husband got relocated to Houston. Upon arriving to Houston I cried the entire way there, even wanted to be let out of the car lol. After arriving to Red Roof in Houston, I was greeted by the most priceless individual you ever wanted to meet. The member name...

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Helpful?
Thank sandrakharris22
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for taking a moment to comment about our hotel and our valued employee Mary. I'm so pleased that her actions and our hotel were comforting to you during this stressful time in your life. I hope you are now settling in well in the area. And I hope we will have the pleasure of serving you again...

Reviewed 6 July 2016 via mobile

Rooms are nice beds are good. Room has everything in it needed. Microwave refrigerator flat screen and even a sofa. There is plenty around and it's next to highway. The only problem we had was staying there in July and the pool was out. Other then that reasonable priced well maintained.

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Helpful?
Thank Christine B
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I apologize that the pool was closed for a few days. We take real pride in this hotel and in serving guests like you, and I’m extremely happy...

Reviewed 5 June 2016 via mobile

Mike from the front desk was very helpful and really had my best interest.. the room was well cleaned and also stylish.. close to restaurants.. definitely one I would visit again... online deals are usually cheaper than actually goin inside to pay.. posted 6-5-16

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Helpful?
Thank Ken R
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity...

Houston, Texas
Reviewed 25 April 2016

This is a very good hotel for the price. It's located off 290 headed west and is situated close to restaurants and shopping not too far down 290. There is a lot of construction going on, but you can get around for the most part. Staff is friendly, beds are comfortable, and the guests are by and large okay. I...

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Helpful?
Thank trancerb
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because you didn't like the breakfast we provided. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here,...

Milton, Florida
Reviewed 7 February 2016 via mobile

Very nice place to stay in houston. I never thought we would get a smoking room but we did. To my surprize no smoke at check in. Pet friendly hotel with a super huge pet walking area thay was very clean and well maintained! Very friendly housekeeping staff as well as front desk clerks. Very clean rooms with some updates....

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Helpful?
Thank Charlene J
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for staying with us at our quiet, comfortable hotel. I’m very glad that our hotel impressed you in so many ways and that we could serve as a meeting place for you and your friends. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I...

Beaumont, Texas
Reviewed 3 February 2016

Hotel is not for single women traveling on business. The room was fine but during the evening a shooting occurred in the parking lot. My colleague was unloading her car and had to hide behind her car to keep safe. The security agent encouraged her to run to the lobby where I was waiting for her. We went up to...

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Helpful?
3Thank Cynthia B
Tucson, Arizona
Reviewed 3 December 2015

I am sitting in my spacious hotel room on the third floor after a harrowing trip with accidents, closed bridges and tight jersey walls...and a very sick little Pomeranian. Derek greeted me in my extreme meltdown, gave me a terrific, quiet room, extra towels and everything I needed to care for my canine family and me. This kind of great...

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Helpful?
1Thank thundermountain
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay...

san antonio
Reviewed 30 November 2015

I have stayed here a few times on my regular trips to Houston. This is a great place to stay for business layovers and also for families travelling on a budget . I have stayed at quite a few other "national" chains in this price range in Houston before and even some that were above this price range and they...

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Helpful?
Thank martin c
redroofinnhoustontx, Webmaster at Red Roof Inn Houston - Brookhollow, responded to this review

Dear Guest, Thank you so much for your kind words and for staying with us here in Houston. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn Houston - Brookhollow is a pet friendly, family friendly hotel. This hotel is on the Northwest Freeway/US 290 and close to I-610. The hotel is near Toyota Center, MD Anderson Cancer Center, Reliant Center/Astrodome, Port of Houston, Minute Maid Park, Texans Arena, Texas Children's Hospital, Galleria Mall and Gleannoch Farms Golf Course. Many major chain restaurants are just across the street. Including Outback Steakhouse, IHOP, Chili's, Denny's, Red Lobster and more! Red Roof Inn Houston - Brookhollow features an outdoor unheated pool, an elevator, coin laundry, guest computer and has interior and exterior corridors. All rooms at this hotel offer free WiFi, 42" flat-screen TV, microwave & refrigerator, hair dryer and an iron & ironing board. Experience our complimentary continental breakfast and coffeehouse-style coffee/tea in the lobby. This location offers premium channels including ESPN, CNN, FOX News, HBO and Showtime. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Houston - Brookhollow

Address: 12929 Northwest Fwy, Houston, TX 77040-6303
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 3,618 - ₹ 17,544 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Brookhollow 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#5 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Houston - Brookhollow staff and other travellers.
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11 months ago
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Questions? Get answers from Red Roof Inn Houston - Brookhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are clean and offer good views.”
 of 5 bubbles S3752SYkeithw, 16 Dec 2016 | Read review
“The lower floors are more convenient.”
 of 5 bubbles camellae2016, 29 Nov 2016 | Read review
“Higher rooms have less noise, a/c is quiet and none smoking rooms are very nice.”
 of 5 bubbles sandrakharris22, 15 Jul 2016 | Read review
“accessed from the inside, and away from the laundry room, stairwells, and lobby”
 of 5 bubbles gsanbrook, 6 Mar 2015 | Read review
“They have 3 types of rooms. The classic will get you a room with an outside door. SCARY!!! The Deluxe will get you a room on the 2nd floor, and the superior will get you the 3rd floor”
 of 5 bubbles richardhJ1862HL, 22 Feb 2015 | Read review
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