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Red Roof Inn Houston - Westchase

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#11 of 504 Hotels in Houston
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Red Roof Inn Houston - Westchase
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603 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Houston - Westchase
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Showing 559: English reviews
Reviewed 3 weeks ago via mobile

The place was pretty clean but the hallway smelled so awful like cigarette smoke and the comforter on the bed had holes from cigarette burns. The lady at the front desk was literally asleep when I got there. Would not stay here again.

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Helpful?
Thank HollsMB
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Hi HolsMB, We appreciate your feedback, and will look into the items of concern. Appropriate action will be taken to ensure our guests experience the best stay possible moving forward. Jon B.

Reviewed 3 weeks ago via mobile

I stayed here for three nights . Didn't find anything to whine about . The location was fine staff was great . I in fact had a great experience with red roof inn. Will definitely come back again . Thank you

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Helpful?
Thank Sumol S
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Morning Sumol, Thank you for choosing Red Roof Inns Houston Westchase for your accommodations. Ranked Top 5% by Tripadvisor guests, our recently remodeled rooms include new flooring, furniture, baths, and much more. We're so glad to have had the opportunity to exceed your expectations! See you soon, Jon B.

Fairfax, Virginia, United States
Reviewed 3 weeks ago via mobile

The hotel, grounds, and rooms are very clean and kept up. Check-in was easy and the staff was very friendly. Room was very big and the in room amenities (mini fridge, microwave, coffee maker) were great to have and cut down on food costs. House keeping was prompt and thorough, the only this we noticed was there was gum stuck...

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Helpful?
Thank Kelsey T
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks Kelsey, We appreciate your visit and your feedback. Red Roof Inns Westchase has recently completed our renovation and have many new amenities including free, blazing-fast wi-fi, coffee bar, and LED parking lot lighting. Our desk is staffed around the clock to immediately address any questions our guests may have, and to make their stay the best it can be....

Alamogordo, New Mexico
Reviewed 3 weeks ago

There were a lot of things wrong with this room, but my main objective was met, and that was a good nights sleep. .And the lady that was working the desk was very nice and helpful. I was so lost and there was so much road construction and her patience and kindness got me back on track and to the...

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Helpful?
Thank Rover228
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks Rover, We appreciate your business and your patience with the expansion taking place in the Westchase area. Our great staff is here to make your stay with us the best it can be! Thanks again, and we look forward to seeing you very soon. Jon B.

Reviewed 4 weeks ago via mobile

Once again, red roof inn rocks all because of the great people they find to work for them. How do you it RR? I've been searching for this quality of souls for my business for years!! I mean the awesome welcoming and customer service has blown me away, it's like I'm going back home, thank you guy for the awesome...

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Helpful?
1Thank George H
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Hi George H., Thanks for stopping by again, and allowing us the opportunity to exceed your expectations again and again! Our success started by renovating our guests' rooms and adding amenities our guests were asking for, specifically free blazing-fast wifi, flat-screen tvs, and in-room coffee. We then built the best team around, setting high standards, and rewarding them for a...

Reviewed 4 weeks ago via mobile

Good firm bed, good shower with great shower head and really hot water, Nice staff, Very clean, quiet and centrally located to the Galleria area and Energy Corridor.. And the in-room coffee was actually good! The price is definitely right!

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Helpful?
1Thank Lwilloughby2
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Morning, Thank you for staying with us at the Red Roof Inns Houston Westchase! Recently renovated, our rooms have new flooring, furniture, baths, and much more. One of the first things we did after renovating is stock our rooms with good coffee. There's no point in having spectacular rooms if we don't have good coffee and a great staff...

Reviewed 20 March 2017 via mobile

What a great shower experience! The pressure knocks you off balance a little and there's no shortage of hot water. I wanted to say GREAT JOB to team member Flowers property name #229 who was responsible for the upgraded system. You can tell by talking to him this place is his baby and he wants to make sure it's a...

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Helpful?
1Thank Trvelr123
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks! We appreciate your visit and taking a moment to let us know about your wonderful experience while staying at the Red Roof Inns Houston Westchase! We are so proud of Mr. Flowers and the rest of our team for taking ownership of their role. Our water heater system has recently been replaced and is working better than ever! When...

Reviewed 17 March 2017

We had a client stay at this location. When I asked to get a final bill sent to us, Timothy, the manager, asked that we sent over an email requesting it, which we did. We called 8 days later to request it again. Timothy said we would have to send another email to which I said, "Will you respond to...

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Helpful?
Thank Oscar C
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Good Morning Oscar C. We are so sorry for any inconvenience this has caused. Our intent is to provide excellent customer service to our clients, and this shows we need to re-visit our procedures for ensuring our clients' inquiries are answered in a timely manner. We look forward to re-gaining your confidence, Jon B.

Reviewed 16 March 2017 via mobile

Where too begin?? I booked this room simply due to affordability and location. However those were the only positives about this place! Check in went ok, however when we reached our assigned room we discovered it was currently occupied. How embarrassing! We returned to the lobby luggage in tow along with a tired irritable 6 year old! We were assigned...

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Helpful?
1Thank tresh72
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Hi Tresh, Thank you for letting us know about your stay. We're sorry we did not meet your expectations, and we will investigate the items of concern and take the appropriate measure to ensure this does not occur in the future. We welcome you to give us a call and ask for our GM, Timothy, so we may discuss. Thanks,...

East Rutherford, New Jersey
Reviewed 15 March 2017

i arrived in houston texas are a long road trip . when i arrived the staffgreeted me warmly and made me feel welcome. very friendly staff and professional. id like to thank Tom Cooks at site 229 for going above and beyond on my visit on day 1 to make my stay as comfortable as can be away from home....

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Helpful?
Thank 43maurices
i0229, Sales and Marketing at Red Roof Inn Houston - Westchase, responded to this review

Thanks! Welcome to the Red Roof Inns Houston Westchase! Our guests tell us the #1 reason they stay with us every time they travel to Houston is our award-winning staff. Our newly renovated rooms are great, and we have added many new amenities as well. However, it's our staff that keeps our guest coming back. We look forward to sharing...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Red Roof Inn Houston - Westchase, TX is a pet friendly, family friendly hotel. Located right on Sam Houston Parkway, this hotel is close to Memorial City Hospital-Convention Center and Norris Conference Centers. The hotel is near the Houston Beltway, BMC Software, Halliburton, National Oilwell Varco and Galleria Mall. There is also easy access to the Houston Beltway, Chinatown, Reliant Stadium, Minute Maid Park and the Toyota Center. Red Roof Inn Houston - Westchase has contemporary furniture, bathrooms with granite countertops, a comfortable easy chair and more. We feature an outdoor unheated pool, valet laundry service, an elevator and interior and exterior corridors. Selected rooms offer microwave & refrigerator units. Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. All rooms offer free WiFi as well as in-room safes. Experience our coffeehouse-style service featuring fresh brewed, ground whole bean coffee. This location offers "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Houston - Westchase

Address: 2960 W Sam Houston Pkwy S, Houston, TX 77042
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 4,408 - ₹ 9,076 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Westchase 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Houston
#32 Business Hotel in Houston
#37 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Houston - Westchase staff and other travellers.
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Questions? Get answers from Red Roof Inn Houston - Westchase staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“shopping and close to downtown, the rooms all have great views and love the coffee and fridge inside all rooms”
mharrison18, 24 Apr 2017 | Read review
“2nd floor or above is quieter”
devonb753, 19 Apr 2017 | Read review
“Ask if you need more caffeinated coffee filters. Very hospitable.”
inalcotck, 13 Apr 2017 | Read review
“AAA will save you some $$ 3rd Floor was quiet”
JimmyH870, 9 Apr 2017 | Read review
“Check in online to avoid a nasty clerk and no discounts.”
ChrisR311, 7 Mar 2017 | Read review
5 of 5