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Homewood Suites by Hilton Houston Willowbrook Mall

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#26 of 497 Hotels in Houston
Certificate of Excellence
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Homewood Suites by Hilton Houston Willowbrook Mall
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Willowbrook Mall
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Showing 231: English reviews
Lubbock, tx, United States
Reviewed 23 September 2016

The staff at this hotel are the best! Everyone went above and beyond to be kind and helpful. I stayed the first week and left a bag over the weekend. When I checked back in on Sunday the bag was already in my room. I don't get that kind of service from a full service hotel. Super clean and a...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anita G
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Anita G, Thank you for your review of the Homewood Suites Houston Willowbrook Mall. I am very happy to hear my staff took care of you during your visit. We can't wait to see you again. Many thanks, Richard M. General Manager

Linkoping, Sweden
Reviewed 20 September 2016

The hotel is very nice for business travel. The hotel rooms have a separate kitchen /living area which is nice if the stay is over a weekend. The hotel and rooms are quiet and you get good sleep in the rooms.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank simonsU9102XC
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear SimonsU9102XC, Thank you for your comments regarding your recent stay. I am glad you enjoyed the overall offering of our rooms. We can't want to see you again. Many thanks, Richard M. General Manager

College Station, Texas
Reviewed 19 September 2016

This hotel has a great staff and nice facilities. The staff are all friendly. The property is on the grounds of the mall, there in door pool makes it easy to enjoy the stay. Everything inside looks really updated.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank traceyt397
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Traceyt397, Thank you for taking the time to complete a review for our Homewood Suites Houston Willowbrook Mall. Thank you for noticing our updated look- there is more to come! We look forward to your next visit. Kind regards, Richard M. General Manager

North Brunswick, New Jersey
Reviewed 19 September 2016 via mobile

I stayed at the Homewood Suites in Houston for 2 nights. The hotel is undergoing some exterior renovations, but the interior is clean and bright and the rooms were extremely comfortable. The staff was always happy and helpful, especially Casey at the front desk, truly made me feel at home. The complementary happy hour every night along with the breakfast,...

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Helpful?
Thank Gary R
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Gary R, Thank you for taking the time to provide us with your feedback. I am glad Casey provided great service as the hotel completes some updates. We look forward to your next visit. Sincerely, Richard M. General Manager

Bryan, Texas
Reviewed 13 September 2016

i stayed here for 3 weeks while in training. My room was clean, comfortable, spacious and in a quiet area off to the left side #211, I took the stairs two doors down from my room. It was easy for me to get to the side exit parking lot and avoid having to go through the lobby every time. The...

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Thank Suszanne M
Shreveport, Louisiana
Reviewed 7 September 2016

The staff was very friendly and the hotel was clean. The suite was very functional and clean also. The bathtub faucet in the suite dripped so it needs a little maintenance but everything worked as it should. The location has several restaurants around it and a shopping mall. The suite also has what you need if you want to do...

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Helpful?
Thank Barry W
Wemyss Bay, United Kingdom
Reviewed 5 September 2016

If you need a nice comfortable suite when away from home, this place ticks the boxes. Good sized, clean suites, extremely comfortable bed (Better sleep here than at home) Location is handy enough for the mall and some nearby restaurants should you want to do the un-American thing and Walk to somewhere :) If I return to the area, this...

Review collected in partnership with Homewood Suites by Hilton
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Thank WemyssBay90210
Granite Bay,California
Reviewed 23 August 2016

Stayed here for 10 days in June. The room was nicely decorated, looked fairly new - as expected from other Homewood Suites. I liked the fact that the bedroom was seperate from the "living area", and while you can't cook a gourmet meal, you have enough utensils to get by. What I really liked here was the location - right...

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1Thank mibo888
Glasgow, United Kingdom
Reviewed 18 August 2016

Good staff. Clean hotel with good facilities. Selection of food for breakfast and evening social (snacks) is adequate, but plenty of places to eat right next door. I would recommend BJS restaurant next door for beer and burger/pizza.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank J6927SDjohnr
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear J6927SDjohnr, Thank you for reviewing the Homewood Suites Houston Willowbrook Mall. I am glad to hear you liked our staff, cleanliness, and amenities. We work hard to offer each guest the best experience possible, and it is always a pleasure to receive positive feedback. Should your travels bring you back to the area we would be more than happy...

Lawton, Oklahoma
Reviewed 5 August 2016

This room has full kitchen and a separate living sleeping and bathroom. This makes it perfect for an extended stay. Located in walking distance from a mall and restaurants. The breakfast food area was a little tight, lines for the waffles.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank floyds296
TMIHospitality1, Manager at Homewood Suites by Hilton Houston Willowbrook Mall, responded to this review

Dear Floyds296, Thank you for taking the time to provide us with your feedback. We truly appreciate your business and look forward to serving you on your next visit. We always strive for constant improvement to make your stay the best. Many thanks, Richard Morace General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 

Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Address: 7655 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 7,572 - ₹ 17,668 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Cheap Tickets and Priceline so you can book your Homewood Suites by Hilton Houston Willowbrook Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Homewood Houston
Hilton Houston
Houston Hilton
Houston Homewood Suites
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Houston Willowbrook Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was convenient for us due to walking disabilities.”
 of 5 bubbles laritaraine, 23 Dec 2016 | Read review
“Rooms on the south side were quiet and easy access to side parking lot exit.”
 of 5 bubbles SuszanneM, 13 Sep 2016 | Read review
“try to choose rooms closer to lift or main lounge to minimize more walking”
 of 5 bubbles YESWE67, 6 Feb 2016 | Read review
“Our room on the 1st floor, back of hotel, was just fine. Very quiet.”
 of 5 bubbles Soars37, 29 Nov 2015 | Read review
“all the rooms are nice it seems”
 of 5 bubbles michaelsD2329MG, 9 Sep 2015 | Read review
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