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I have stayed at this hotel several times. It is within walking distance to the convention center, the baseball park and the basketball arena for the Rockets. Parking is free and behind a gate all open air parking so If you have a larger truck...More
This property is rather dated, but the location in relation to downtown and freeway access is great. Only a 3 minute walk to the Toyota Center! A very friendly and accommodating staff from the front desk, to the breakfast room, to the housekeeping staff. The...More
Response from Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention CenterResponded 1 week ago
Thank you for staying with us and for all your valuable comments about our hotel; they help us to improve our product and service to all our guests. I will pass your observations to our General Manager. We look forward to greeting you...More
This hotel is located within walking distance to the Toyota Convention. It has plenty of parking around the hotel. It was clean and nice. Service was good. He breakfast was fair and the price was good.
Response from Ines G, Guest Services Manager at Holiday Inn Express Houston-Downtown Convention CenterResponded 4 days ago
Thank you for staying with us in Houston and for taking the time to give us your comments about your stay. We want you to feel comfortable, happy and appreciated. We hope to see you soon!
Guest Services Manager
We were visiting Houston for the first time because of business. The first room we were given wouldn't cool down, so we moved. Inconvenient but ok, next room (411) still cannot stay cool and unit smells moldy, every night! We are here for 4! Tub...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston-Downtown Convention CenterResponded 1 week ago
Thanks for taking the time to write your review about our hotel. I am sorry that for falling short of your expectations regarding the smell and condition of your room. Thank you for bringing this to our attention as the feedback we receive...More
All the basic amenities, functional room - not too big not too small. Breakfast is really funny - EVERYTHING is prepackaged and vending machine quality. There is even an automatic pancake maker - LOL. Moderately clean. OK sleep qualityMore
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston-Downtown Convention CenterResponded 2 weeks ago
Thank you for choosing us and for leaving a review. I am happy that the basics of our property adequate for your travel needs. On the other hand, I am sorry that your breakfast experience was not as expected. Your feedback has been...More
The issue with downtown is that it isnt really close to any malls. However there is shopping within a 5 minute drive. Gulfgate center has HEB, Old Navy and a few other strip mall stores. The closest mall is probably the... More
The issue with downtown is that it isnt really close to any malls. However there is shopping within a 5 minute drive. Gulfgate center has HEB, Old Navy and a few other strip mall stores. The closest mall is probably the Galleria. I cant tell you how much because of traffic but its about 5-6 miles away.