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Hampton Inn Houston - Willowbrook Mall

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#103 of 501 Hotels in Houston
Certificate of Excellence
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Hampton Inn Houston - Willowbrook Mall
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213 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston - Willowbrook Mall
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Showing 197: English reviews
Dallas, United States
Reviewed 25 February 2016

I stay at this hotel every time I visit Houston. It is very convenient and close to many restaurants. If you are on a business trip, there are several restaurants within walking distance. There are also many restaurants within a very short drive.

Review collected in partnership with Hampton
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Helpful?
Thank Michael S
Grapevine, United States
Reviewed 23 February 2016

Everything went just as expected. The front desk staff was very friendly, and the room was comfortable and clean. Things run so smoothly as a HHonors member. If you aren't a member, I highly recommend it -- it's free!

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Thank Chris M
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Chris M, We are glad to hear that we are another great Hampton Inn property! We hope to have a chance host you again on your next trip to Houston. Best regards, Sonya D. General Manager

Reviewed 22 February 2016

After spending 30 minutes driving around the mall parking lot, main streets, following GPS directions that kept telling us the hotel was within 200 yards, we finally located the hotel. I really enjoy the Hampton brand, and this was was everything you want in that brand. Great staff, clean comforable room, decent hot breakfast.

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Thank davidlE4136TW
TMIHospitality, Owner at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear DavidlE4136TW, Thank you for taking the time to share your review of the Hampton Inn WIllowbrook! We do apologize about the issue with finding the hotel. Please know that we will work with the appropriate department to try and resolve the issue. We love having you here! Best regards, Sonya D. General Manager

Cleveland, Ohio
Reviewed 14 February 2016

I really liked this Hampton Inn. I ended up staying here for 4 days for work. The room price was fair, the rooms were clean and the staff was friendly. The showers were clean and powerful. The one thing i liked about this Hampton Inn was they are located near several restaraunts that are within walking distance. This is handy...

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Thank ScottH040
Oklahoma City, United States
Reviewed 8 February 2016

Nice room & clean rooms and in good location. The staff was nice and professional. The rooms were clean. This seems to be a newer hotel. I will continue to use this hotel on future visits to the area!

Review collected in partnership with Hampton
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Thank Kristian R
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Kristian R, Thank you for taking the time to review the Hampton Inn Willowbrook! We are glad you were able to enjoy our rooms and staff. We look forward to your next trip to the area. We love having you here! Best regards, Sonya D. General Manager

sugar land, United States
Reviewed 4 January 2016

The staff were nice and very helpful... Even to the smallest detail... I just made a comment about a certain brand of cereal i like and they went and found a box in the back for me... The best part, I didn't even ask for it...All I said was my favorite type and she found it... Now that's service. I...

Review collected in partnership with Hampton
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Helpful?
Thank Maria M
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Maria M, Thank you for taking a moment to review the Hampton Inn Willowbrook and your kind comments. We look forward to hosting you on your next stay! We love having you here! Best regards, Sonya D. General Manager

Reviewed 20 December 2015

This hotel was very nice. The staff was extremely friendly and helpful. The amenities were excellent and the bed was very comfortable. Although I was hundreds of miles from home, I felt right at home. Another added benefit is the hotel is within walking distance to the Willowbrook Mall. Although it was very close to a busy mall, it was...

Review collected in partnership with Hampton
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Helpful?
Thank Sheila W
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Sheila W, Thank you for all your kind comments about the Hampton Inn Willowbrook! We are glad to hear you felt at home. We hope to host you again in the future. We love having you here! Best regards, Sonya D. General Manager

Maybole, United Kingdom
Reviewed 18 December 2015

This Hampton Inn is 25 minutes from Bush International Airport (IAH). It is right next to HWY 249 and FM 1960. Across the Parking Lot is the Willowbrook Mall with a massive range of shops and across FM1960 there is another strip mall with multiple shops including Marshall's and Academy Sports. The Houston Premier Outlet Mall is 35 minutes drive...

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Thank Penwhapple
Reviewed 16 December 2015

The hotel has great rooms and a very kind staff, the free breakfast was really good and the pool and gym have the essential equipment to be comfortable. The mall is good and there are several stores and restaurants around the hotel.

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Thank Eduardo M
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Eduardo M, We are so glad you were able to enjoy our great rooms and great staff here at the Hampton Inn Willowbrook! We hope to host you again on any future stays in Houston. We love having you here! Best regards, Sonya D. General Manager

Mendoza, Argentina
Reviewed 15 December 2015

As always, finding a nice place in Houston where to sleep close to the job site is almost imposible. When would it be the time where an entrepreneur places a hotel outside the first loop with better standards? Will we have to keep going to those miserable 3* hotels that offers a plain cereal and a toast in the morning?

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Helpful?
Thank Pablo P
TMIHospitality, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Pablo P, Thank you for taking time to review the Hampton Inn Houston Willowbrook Mall. I apologize you were not satisfied with your stay at our hotel. I will address your comments about our continental breakfast with my management team for future improvements. We hope that you will allow us another opportunity to host you, when your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn hotel in Houston-Willowbrook Mall is perfect for weddings, business meetings, social events and other group functions. Just minutes from I-45, 290, and Beltway 8 this comfortable hotel in northwest Houston offers shopping and major attractions in abundance.Checking in for business, or stepping out on vacation? Either way, you'll be sure to enjoy your stay at the Hampton Inn Houston-Willowbrook Mall hotel. Relax in spacious rooms offering king or queen-size beds and enjoy free high speed internet access. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. ... more   less 

Additional Information about Hampton Inn Houston - Willowbrook Mall

Address: 7645 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,078 - ₹ 10,915 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston - Willowbrook Mall 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Houston Hampton Inn
Hotel Style:
#35 Family Hotel in Houston
#39 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston - Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd Floor is the Best”
 of 5 bubbles J2362SKhugoc, 10 Jan 2017 | Read review
“Ask fthe r a 3rd floor room away from the elevator.”
 of 5 bubbles EKRez1, 11 Aug 2016 | Read review
“We always ask for a room on the top floor to avoid noise in the room above us.”
 of 5 bubbles tlahuele, 13 Apr 2016 | Read review
“Rooms on back side of hotel are quieter, north side are closer to side exit”
 of 5 bubbles 142keithd, 22 Jul 2015 | Read review
“Get a corner room. If you want quiet, make sure to instruct front desk to put you away from any large groups and on the back side of the hotel.”
  • A Post-it on the headboard?
  • Actual message....
 of 5 bubbles KAHegg, 3 May 2015 | Read review
5 of 5