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Hampton Inn Houston - Willowbrook Mall

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#105 of 501 Hotels in Houston
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Hampton Inn Houston - Willowbrook Mall
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Houston - Willowbrook Mall
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Showing 199: English reviews
Somerville, United States
Reviewed 29 June 2016

Great stay ..comfy beds..cleanliness of the rooms..Great location by the mall..many restaurants to choose from..quiet even by the mall.. easy to get to n to get out..would stay again when I go to visit my son

Review collected in partnership with Hampton
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Helpful?
Thank Joan-Jerry D
Lampasas, Texas
Reviewed 29 June 2016

I am so glad we chose this Hampton Inn because of the location. It's close to many restaurants and the mall is right across the street, within walking distance. There is a big movie theater close by. Property is clean and rooms are nice. The complimentary breakfast was very good. I highly recommend this Hampton if you are in West...

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Helpful?
Thank Dnoble74
Toronto, Ohio
Reviewed 27 June 2016 via mobile

Avid traveler Great hotel with very helpful staff Wonderful array of food for free hot breakfast Coffee/tea 24/7 Rooms very clean and spacious Beds were comfortable Walking distance from mall and Bar Louie Thanks again for nice stay for first time in Texas!

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Helpful?
Thank mbfresh2o
France
Reviewed 26 June 2016

Easy to get access and to park your car. Clean and comfortable room. Good internet connectivity. Many restaurants around... but overall unpleasant staff (don't expect any "good morning" at breakfast). Restoration on the roof while I was staying at the hotel (up to 9pm)

Review collected in partnership with Hampton
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Helpful?
Thank Jean Francois D
TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Jean Francois D, Thank you for taking time to fill out a review. It is always our pleasure to provide you with a clean and comfortable. Our goal is to provide exceptional service to our guests, so all feedback is appreciated and will be used to make improvements. I hope you will give us another chance to provide the...

Rottweil, Germany
Reviewed 25 June 2016 via mobile

Stayed here before. Staff are very friendly. Saw signs indicating construction,but did not hear a thing, assume it was paused during the five days I stayed, or started after I had left each morning. Very good location with mall and restaurants nearby. Breakfast is ok, does the job nicely.

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Helpful?
Thank Griso_man
Saint Amant, LA, United States
Reviewed 21 June 2016

At the time I booked my reservation, the website didn't mention renovation work in-progress at this hotel. I discovered it upon arrival. I am a night shift worker and if you need to sleep during the day and are sensitive to noise, now is not the right time to stay at this hotel. Consider telephoning in-advance or look at another...

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Helpful?
Thank Kevin T
TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear Kevin T, Thank you for your feedback. I sincerely apologize for the inconvenience caused due to our renovation process and that it came as a surprise to you. We work hard to keep it from interfering with our guests, but clearly we came up short this time. I hope that we will have another chance to host you when...

Spring, Texas
Reviewed 21 June 2016

very well located in the FM 1960/northern part of Houston/Spring area. Easy to get in to and out of as well as a wonderful staff. Very welcoming and easy to ask questions if needed help. Breakfast was very good as always. This was not our first stay with this hotel.

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Thank Carol B
Houston, Texas
Reviewed 14 June 2016

My stay at this Hampton was nice like most Hampton's it was quite a bit smaller than what I expected however it was nice and comfy along with quiet,,,located in an Awesome area in which there are eateries and bars

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Thank chataqual
Dayton, Ohio
Reviewed 7 June 2016

While the room was clean and nice, staying in it was awful! We should have been clearly warned the facility was undergoing construction and there would be no rest to be had when we booked... still wasn't on website while we were there. After a long driving day we were exhausted and planned to sleep late on Saturday. Unfortunately at...

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Helpful?
Thank M8292XBmichael
TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook Mall, responded to this review

Dear M8292XBmichael, Thank you for taking time to fill out a review. I sincerely apologize for the inconvenience caused due to our renovation process and that it came as a surprise to you. We work hard to make sure our information on the website is accurate, however; it is clear we came up short this time. We appreciate you letting...

Houston, United States
Reviewed 1 June 2016

We decided to stay over for a weekend event, this hotel was recommended to us and the staff went above and beyond from start to finish. The breakfast was plentiful and filling with many options to choose from.

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Helpful?
Thank Alexander R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn hotel in Houston-Willowbrook Mall is perfect for weddings, business meetings, social events and other group functions. Just minutes from I-45, 290, and Beltway 8 this comfortable hotel in northwest Houston offers shopping and major attractions in abundance.Checking in for business, or stepping out on vacation? Either way, you'll be sure to enjoy your stay at the Hampton Inn Houston-Willowbrook Mall hotel. Relax in spacious rooms offering king or queen-size beds and enjoy free high speed internet access. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. ... more   less 

Additional Information about Hampton Inn Houston - Willowbrook Mall

Address: 7645 West FM 1960, Houston, TX 77070
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,021 - ₹ 10,929 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston - Willowbrook Mall 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Houston Hampton Inn
Hotel Style:
#35 Family Hotel in Houston
#39 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Hampton Inn Houston - Willowbrook Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd Floor is the Best”
 of 5 bubbles J2362SKhugoc, 10 Jan 2017 | Read review
“Ask fthe r a 3rd floor room away from the elevator.”
 of 5 bubbles EKRez1, 11 Aug 2016 | Read review
“We always ask for a room on the top floor to avoid noise in the room above us.”
 of 5 bubbles tlahuele, 13 Apr 2016 | Read review
“Rooms on back side of hotel are quieter, north side are closer to side exit”
 of 5 bubbles 142keithd, 22 Jul 2015 | Read review
“Get a corner room. If you want quiet, make sure to instruct front desk to put you away from any large groups and on the back side of the hotel.”
  • A Post-it on the headboard?
  • Actual message....
 of 5 bubbles KAHegg, 3 May 2015 | Read review
5 of 5