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WoodSpring Suites Houston Willowrbook

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WoodSpring Suites Houston Willowrbook
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43 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Reviewed yesterday NEWvia mobile

Here for on business.Very nice and clean. CHRISTINA is very helpful and nice.Great customer services.Enjoyed my stay will be back next time in town.Thank you for going above and beyond.I recommend this hotel.

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Helpful?
Thank Leslie G
Duvalcrawler
Reviewed 4 days ago NEW

I loved my stay at WoodSpring Suites in Willowbrook.. The facilities are great. The people are friendly and helpful.. No Hassle, no problems.... Tasha the desk clerk is very helpful at all hours.. When you have an issue, she'll always help out no matter the time. A+++

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Helpful?
Thank Brad R
Houston, Texas
Reviewed 6 days ago NEW

The room is really good for the price, but Tasha's customer service made it even better. Also this property is in a good location and they are quite. I would definitely stay here again with my family.

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Helpful?
Thank yolnic08
Reviewed 1 week ago via mobile

This is a clean and quaint place to stay for business and for families. There are no thugs drug dealers are pants standing outside this is strictly A place for business and families. It is a very safe location and the women it at the front desk are amazing the best customer service I've ever experienced.

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Helpful?
Thank Erin G
Reviewed 19 October 2016

Fantastic Staff!!!! Christine and Tasha are kind and caring people who really look out for the guests. The rooms are well kept and quiet. Easy access to highways 249 and 290, Willowbrook mall Methodist Hospital

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Helpful?
Thank Hector M
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

The team and I appreciate your positive feedback. I truly appreciate your comments regarding the fantastic staff. I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Houston, Texas
Reviewed 18 October 2016

Jessica and Christian have great customer service. They are very professional and polite. The maintenance department took care of bathroom lights that went out very quickly. Room service is weekly, but towels and sheets can be taken to the front desk for exchange for new ones. The hotel entry, elevator lobby, and corridors are mopped/vacuumed each morning. The lobby, corridors,...

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Helpful?
Thank cvinceleake
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

The team and I appreciate your great review. I truly appreciate your comments regarding the staff and cleanliness of the hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future should your travels bring you back to our area!

Houston, Texas
Reviewed 2 September 2016

The staff are very friendly.They help as much as they can.There is an on site laundry room which is great. Full refrigerator plus a stove top and microwave. And its not that far from shopping centers.

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Helpful?
Thank workinfoonly64
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

Thank you for posting a great review of your stay. We are glad to hear that the staff was friendly and that you enjoyed your stay. We hope to see you back soon.

Reviewed 30 August 2016 via mobile

I stayed for business nice and quiet. Felt well taken care of. The Manager and Assistance manager where very helpful. Very cheerful and friendly staff. It was very very clean but maybe a upgrade on the bedding.Im just not into flower bedding.If your looking for great staff , clean room and quite place I recommend this hotel.You have my future...

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Helpful?
Thank ergarcia
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

Thank you so much for the great review you posted of our hotel. We are glad to hear that the managers were very friendly and helpful. Thank you for recommending us and we hope to see you back soon should your travels bring you to our area soon.

Reviewed 29 August 2016 via mobile

Great experience love the staff clean rooms staff very nice keep the hallway clean an rooms fresh sheets and towels no noise from neighbor's no loitering outside clean stairways and elevator the wash room is ok I have enjoyed my time here so for will recommend it to others

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Helpful?
Thank cfrancis1021
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

Thank you for posting such an amazing review of our hotel. We appreciate your feedback. We hope to see you back soon should your travels bring you to the area.

Reviewed 30 June 2016 via mobile

Their attention to detail is second to none. Christina and Jessica at the front desk were extremely helpful and friendly allowing me to check in early accommodating my travel plans. Tony does a exceptional job maintaining the property and went over and above protecting my valuables that I unintentionally left outside one afternoon by picking them up and storing them...

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Helpful?
Thank Travis A
Stephen S, General Manager at WoodSpring Suites Houston Willowrbook, responded to this review

Thank you for taking the time to post such a great review of your stay. We really appreciate it and we hope to see you back soon.

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites NAME (formerly Value Place NAME) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. • Daily housekeeping included in nightly rate. • Private bathroom in each suite (ADA and ADA w/ Roll-In shower available) • Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Houston Willowrbook

Address: 18929 Tomball Parkway, Houston, TX 77070-3503 (Formerly Value Place Houston Willowbrook)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 3,370 - ₹ 5,999 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Houston Willowrbook 2.5*
Number of rooms: 121
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Questions & Answers

Questions? Get answers from WoodSpring Suites Houston Willowrbook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good and well kept .”
 of 5 bubbles stefanospg, 19 Jul 2015 | Read review
“The room with the couch are bigger than the rooms with just one bed! They upgraded me! Lucky me I guess!”
 of 5 bubbles billyo697, 15 Aug 2014 | Read review
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