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Sonesta ES Suites Houston

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#72 of 501 Hotels in Houston
Certificate of Excellence
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Sonesta ES Suites Houston
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293 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Houston
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Showing 271: English reviews
Austin, Texas
Reviewed 21 December 2016

My first trip to Sonesta was very nice, it was July, so I booked again and was traveling with a friend. Well this trip was not enjoyable. Rooms were not as clean as before and breakfast was depleated by 8 am and I was told that's all there is! I won't take another chance on Sonesta ES. The beds were...

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Helpful?
Thank loudunn2016
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Lou, I am terrbily dissapointed that we let you down on your return trip. I would love an opportunity to make this right. Please reach out to me directly for your next visit to Houston. adavis@sonesta.com

Metairie, Louisiana, USA
Reviewed 6 December 2016

We hit the jackpot with finding a very reasonable priced suite in the Galleria area over the Thanksgiving weekend. It was so convenient to not have to try to park a car a the Galleria to go shopping. All you have to do is walk a block and enter through Nordstrom's! The location is also close to many ethnic eateries...

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Thank Susan B
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Susan, Thank you for chossing to stay with us over your Holiday! We hope to have you back soon!

Bandera, Texas
Reviewed 5 December 2016 via mobile

Got upgraded to a bigger room without asking. Very nice spacious room. Bed and pillows were comfortable. Shower was great. Full kitchen made keeping, heating, and eating leftovers easy. Spotless. Will return. Can't beat not paying for parking, breakfast, or internet.

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Thank BEJ1
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Bej, Thank you for sharing your experience with the Tripadvisor Community. How was the concert? Come back and see us.

london
Reviewed 4 December 2016

We had two nights here and it was fantastic!! Check-in was fast and friendly. The suites were clean, modern and comfortable. Our bed was extremely comfortable. Small gym and laundry room available. Breakfast was lovely. Hotel has fab location. Parking was free and plenty of spaces available. WiFi excellent. Would definitely recommend this hotel and would stay here again.

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Helpful?
Thank bedhead02
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Bedhead, Thank you for your business and for taking the time to share your experience with the Tripadvisor community! Please come back and see us.

New York City, New York
Reviewed 30 November 2016

The hotel is located within walking distance of the massive Galleria mall and the Water Wall feature that is worth a visit. Despite being located in a busy area, the hotel is quiet and cozy. The front office is prompt and courteous and the rooms are clean, spacious and have the basic amenities. Breakfast is adequate and healthy and there...

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Helpful?
Thank kkthapar
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you, for taking the time to write this review. We hope to see you again soon.

Reviewed 10 November 2016

second visit to the hotel..great staff and convenient to everything. The staff is just amazing!! everybody is nice, happy and cheerful!! Please give the staff members my regards and a raise because they all deserve it when i come to houston, this is the hotel that i will be at!!! Jon

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Thank Calimeeta05
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you so much for your business time and time again. We hope you have a wonderful Holiday season,.

Reviewed 6 November 2016 via mobile

I stayed in this hotel while in Houston for a business course and fell in love with it. It was clean, roomy and offered free breakfast and PARKING. It was so quiet I slept like a baby, the only negative was the amount of time it took to cool the room, but as a result, the hotel clerk, Sheryna, purchased...

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Thank Y. J
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Y.J. Thank you so much for your kind review. We hope to welcome you back again soon!

Jerusalem, Israel
Reviewed 5 November 2016

Another visit to this hotel. Great location, right next to a massive shopping mall and a shops. Breakfast seems to be more limited than last time. A small shop is always open for snacks. Well worth the value. Free Wiifi

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Thank awesomeseminars
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Thank you for your continued business! We hope to see you again!

Leeds
Reviewed 3 November 2016

Excellent value for money - with free parking, internet and breakfast. Room was very clean and we liked being 2 minutes walk from the Galleria. We thought the breakfast was exceptionally nice and the staff who run the breakfast area work very hard and efficiently.

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Thank sallysally
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Sally, Thank you for taking the time to share your experience with the Tripadvisor community. I hope we can welcome you back soon.

Auckland, New Zealand
Reviewed 29 October 2016

Would not go back as a bar advertised but apparently not been available for long time yet signage still up! Breakfast offered was very average. Conserve couldn't phone for shuttle bus- or didn't have phone number.

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Thank cheisv
Austin D, General Manager at Sonesta ES Suites Houston, responded to this review

Cheisv, I am truly sorry you had this experience. Please reach out to me directly for your future reservations. I hope to show you we can do better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 

Additional Information about Sonesta ES Suites Houston

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 8,181 - ₹ 21,531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston 3*
Number of rooms: 93
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Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston
Hotel Style:
#80 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Houston staff and other travellers.
2 questions
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17 days ago
Georgetown, Texas
1 month ago

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Questions? Get answers from Sonesta ES Suites Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“small hotel only 4 floors but it is very convenient and nice, any room is quiet even the second floor, road view.”
 of 5 bubbles chh306, 20 Feb 2017 | Read review
“Loved it! Very clean, very professional.”
 of 5 bubbles cturnerfam, 21 Dec 2016 | Read review
“Stayed 3 nights and room only serviced once!”
 of 5 bubbles cheisv, 28 Oct 2016 | Read review
“Excellent. Be prepared for a pleasant surprise in terms of value for price paid.”
 of 5 bubbles Broadsword2016, 23 Oct 2016 | Read review
“Had a room on the first floor close to the entrance and lounge and it was very quiet at night.”
 of 5 bubbles captainked, 13 Oct 2016 | Read review
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