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Sheraton Houston Brookhollow Hotel

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Traveller (133)
Room & Suite (60)
Dining (17)
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Overview
  • Excellent47%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Houston Brookhollow Hotel
Special Offer:Breakfast for 2 Included
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Offers from Sheraton Houston Brookhollow Hotel
Special Offer:Breakfast for 2 Included
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (528)
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Reviewed 5 March 2014 via mobile

Hotel is nice, beds were very comfortable. Breakfast buffet was good. We stayed here with other friends that were visiting for a wedding. Lobby area and bar were go places to hang out and visit. Only downside is road construction in the area. Hotel and...More

Thank Gary S
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 10 March 2014

Gary S, Thank you for choosing Sheraton Houston Brookhollow. We're glad you enjoyed your stay and found our hotel and service well suited for your needs while visiting for a wedding. We hope you'll have an opportunity to visit us again in the future. Thank...More

Reviewed 2 March 2014

I felt completely pampered at this friendly, spotless hotel. After a long day of meetings, it was so wonderful to be welcomed and treated in such a friendly way. Thank you Ushi and Linda for your helpful information and warm smiles. Thank you, John for...More

Thank ALICE T
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 7 March 2014

ALICE T, It's great to receive your review and compliments regarding the excellent service provided at Sheraton Houston Brookhollow. We're glad you felt well taken care of by our staff during your stay and I look forward to recognizing Ushi, Linda, and John with special...More

Reviewed 25 February 2014 via mobile

Great accommodations for someone trying to conduct business. Bar food great... Fast & friendly! Interstate & highway traffic is difficult but that's kind of out of there control. Also, package delivery was taken to wrong address. Manager & front desk tracked it down & delivered...More

Thank Trifecta_Meme
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 3 March 2014

Trifecta_Meme, Thank you for choosing Sheraton Houston Brookhollow for your business travels. We appreciate your complimentary feedback on our great accommodations and friendly service. Please plan to visit us the next time you travel to the area. Thank you for writing a review. Sincerely, Tom...More

Reviewed 21 February 2014

It's worth battling the road construction outside the hotel...this Sheraton location is definitely a place where the customer service makes all the difference. It isn't typical for the service to outweigh the hotel property itself in my impression of a stay but in this case...More

Thank ADM_TX
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 28 February 2014

ADM_TX, Thank you for writing a review from your recent experience with us at Sheraton Houston Brookhollow. We strive to exceed guest expectations by providing a comfortable stay with exceptional service and sincere hospitality. I am excited to share your complimentary feedback with our team...More

Reviewed 18 February 2014

This hotel is located right off of I-610. One thing to note is that there is heavy construction going on in the area and shows little signs of finishing up soon. Due to detours, my GPS got a little confused when guiding me to the...More

1  Thank embraer
Response from ConcordHospitality, General Manager at Sheraton Houston Brookhollow HotelResponded 26 February 2014

embraer, Thank you for writing a review. I appreciate you bringing these concerns to my attention, and I sincerely apologize for any inconveniences you experienced as a result. It's great to hear you had an opportunity to relax in the pool area, and we're glad...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 93 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$ 93 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in Houston
#73 Family Hotel in Houston
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (133)
Room & Suite (60)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
pcorpus
9 November 2017|
AnswerShow all 2 answers
Response from Jeremy B | Property representative |
There is an outdoor pool and hot tub!
0
Votes
n2egypt
17 March 2017|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
not sure, give them a call
1
Vote
Room Tips
"There is a lot of construction facing the even numbered rooms."
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"The suites are all next to the ice machine and elevators. Room 933 is right next to the club and loud when..."
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"Friendly staffs"
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"ask for east and north facing rooms away from freeway"
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