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    Extended Stay America - Houston - Willowbrook

    13223 Champions Centre Dr, Houston, TX 77069-2338
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    US$ 71
    US$ 71
    US$ 71
    Traveller (24)
    Room & Suite (14)
    Dining (1)
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
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    Overview
    • Excellent14%
    • Very good14%
    • Average8%
    • Poor17%
    • Terrible47%
    3 days ago
    “This was a awful experience at this extended stay America the room had dead roaches all over the bed and the floor”
    3 weeks ago
    “Never Coming Back”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Willowbrook
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    Hotel deals
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    #257 of 511 hotels in Houston
     
    Hampton Inn Houston - Willowbrook Mall
    229 reviews
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    La Quinta Inn & Suites Houston Willowbrook
    199 reviews
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    Wyndham Garden Houston Willowbrook
    115 reviews
    #185 of 511 hotels in Houston
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (56)
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    There are newer reviews for Extended Stay America - Houston - Willowbrook
    See the most recent reviews

    11 - 15 of 55 reviews

    Reviewed 9 May 2016 via mobile

    So I booked a room a few hours in advance and showed up around midnight only to be told that they didn't have any rooms available. My husband went and spoke to them give my bank was already charged a do had my three kids...More

    1  Thank Jessica R
    Reviewed 30 April 2016 via mobile

    My company has offices near this hotel. We had meeting scheduled for April 27th and 28th and so 9 of us were booked at this hotel. After checking in, I drove around to my room in the next building. Empty beer cans and cigarette butts...More

    1  Thank Red T
    Reviewed 27 February 2016

    Very run down. Did not meet my expectations compared to previous Extended Stay visits in other locations and how it was described and photos in listing. 1) Lobby looked run down; 2) I had to pre-pay for my stay as I checked in; 2) as...More

    1  Thank TravelwithKayleen
    Response from Manager_11525, General Manager at Extended Stay America - Houston - WillowbrookResponded 2 March 2016

    I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with...More

    Reviewed 26 February 2016

    This is a terrible Extended Stay America – among the worst temporary housing hotels I have ever seen. I did not even complete the stay even though the reservation was completely paid in advance. The room was so physically dirty I could not even comfortably...More

    1  Thank GreatBen
    Response from Manager_11525, General Manager at Extended Stay America - Houston - WillowbrookResponded 2 March 2016

    I appreciate you bringing your experience to our attention. The conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to make sure these issues are addressed immediately and use them as a coaching opportunity...More

    A TripAdvisor Member
    11
    Reviewed 28 October 2015 via mobile

    HORRID!!! And that's putting it lightly. Everything is nasty from the stain (God knows what) on carpet to the roaches. Found 2 roaches both nights we stayed here. If money weren't so tight I would have gladly sacrificed another part of our vacation to pay...More

    1  Thank A TripAdvisor Member
    Extended Stay America - Houston - Willowbrook - HWY 249
    56 reviews
    #257 of 511 hotels in Houston
     
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$ 61 - US$ 75 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Hotwire, Travelocity and Cheap Tickets so you can book your Extended Stay America - Houston - Willowbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Homestead Studio Suites Houston / Willowbrook Hotel Houston ,
    • Homestead Suites Houston ,
    • Homestead Houston ,
    • Houston Homestead Suites
    Add Photo Photos
    Traveller (24)
    Room & Suite (14)
    Dining (1)
    Hotel & Grounds (18)
    Bathroom (3)
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    Nearby Restaurants
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    Nearby Attractions
    Martini Blu
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    3.42 km away
    Willowbrook Mall
    44 reviews
    .51 km away
    Sam Houston Race Park
    43 reviews
    3.91 km away
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    Questions & Answers
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    Room Tips
    "My Room was across from the office, everything worked in room"
    Read review
    "Go somewhere else!!!!!"
    Read review
    "Don't come here"
    Read review
    "Do not choose this hotel"
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