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The Westin Houston Memorial City

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The Westin Houston Memorial City
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494 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Houston Memorial City
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Showing 467: English reviews
Houston, Texas
Reviewed 3 weeks ago

I won an overnight stay and breakfast for two at a silent auction - love the area, so couldn't wait for a brief stay-cation and night out in the city. Not only were we upgraded to an amazing and spacious suite with a balcony, we were surprised with an amenity and note from the staff! The rooftop pool offered incredible...

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Helpful?
Thank AliPaige98
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Ali, Thank you for taking the time to share your experience at our property. I was pleased to read that you enjoyed your stay with us that you won in the silent auction. We look forward to having you back at The Westin Houston, Memorial City soon. Thank you again! Be Well, Kerry Ringham General Manager

Eau Claire, United States
Reviewed 3 weeks ago

My experience with this Westin has always been pleasurable. The staff is great and the amenities check all the boxes. There are two employees that stand out. Their names are Tooba and Yumei. They greated professionally and kindly me when I checked in and provided with upgrades that are in-line with what I have come to expect from SPG. This...

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Helpful?
Thank Jason B
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Jason, Thank you for taking the time to share your experience at our property. I was pleased to read that you enjoyed the Heavenly bed and your stay with us. I have shared your comments with Tooba, Yumei and our team. We look forward to having you back at The Westin Houston, Memorial City soon! Be Well, Kerry Ringham...

Fort Worth, Texas
Reviewed 3 weeks ago

Room was very nice and bed was so comfy, wasn't sure I wanted to go to my own bed! Noise level was great, considering our location: right off a major interstate and next to a medical center/hospital. Access to anywhere in Houston right at your exit from the hotel, and shopping you can walk to, right across the street. As...

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Helpful?
Thank bntint
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for sharing your positive feedback! We truly appreciate all guests that take the time to let us know how we are doing. I will be sure to share your review with the entire team. We look forward to welcoming you back to The Westin Houston, Memorial City soon. Thank you again! Be Inspired, Kerry Ringham General Manager

Katy, Texas
Reviewed 3 weeks ago via mobile

Book a last minute staycation for me and my toddler. When I arrived at the hotel the staff was so kind to my son and kept his attention while I checked in. After our day at the mall I came back to the room exhausted and with a dead cell phone. I called to order room service and Samantha was...

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1Thank shannonbmoore0103
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Shannon, Thank you for taking the time to share details about your staycation at our property. We strive to give each guest a unique experience to remember, so I was very pleased to read about your recent experience with us. I will be sure to share your comments with Samantha and the team. We look forward to welcoming you...

Reviewed 3 weeks ago via mobile

Definitely on my list of "will stay agains". Beautiful room, friendly staff, very clean. Internet appeared to be quick. The pool is amazing. Nice fitness equipment. Best yet was the skybridge to the adjacent mall. Huge plus. Easy to walk to very nice places to eat, grab anything additional you need for your trip at Target. Loved our stay.

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Helpful?
Thank Barbara D
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greeting Barbara, Thank you for the positive feedback! We appreciate all guests that take the time to let us know how we are doing. I was pleased to read that you enjoyed your stay and had the opportunity to take advantage of our amenities. We look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Inspired,...

Reviewed 5 weeks ago via mobile

I’m a local resident in the Houston area and a district sales manager for a bio-pharma company headquartered on the east coast. I have meetings with my associates once a month or so and need a very accommodating hotel facility that is flexible, economical with great amenities and great customer service. After my first business meeting experience at Westin two...

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Helpful?
Thank Erik M
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Erik, Thank you for the positive feedback! We greatly appreciate your business and for taking the time to tell us about your experience at The Westin Houston, Memorial City. We were pleased to read that you enjoy your meetings held at our property. I will be sure to share your kind comments with Ashley and our team. We hope...

Reviewed 24 March 2017

Great check in process...Samantha Barrios saw to that...she quickly recognized my status...sorted out my room...off and away I went. Within an hour of checking in, someone on Kelly Edwards' team dropped off a welcome gift of really thoughtful, fragrant "sweets" and nuts...the Brazilian nuts were divine. Lovely welcome indeed...never gets old...many thanks again, Kelly and team!

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Helpful?
Thank Frank S
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Frank, Thank you for taking the time to share your experience at our property. I was pleased to read that you enjoyed your stay with us. We have shared your comments with Samantha, Kelly and our team. We look forward to having you back at The Westin Houston, Memorial City soon! Be Well, Kerry Ringham General Manager

Duluth, Minnesota
Reviewed 20 March 2017 via mobile

From the moment I pulled in to the minute I left, this hotel and its staff didn't miss a beat. Valet (Solomon) brought me in and introduced me to Abril and Ethan who checked me in without issue. They read it was my anniversary and found us an upgrade! The room was immaculate. Shortly after arriving an Anniversary amenity was...

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Helpful?
Thank stkuehn
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings, Thank you for sharing your positive feedback! We truly appreciate all guests that take the time to let us know how we are doing. I will be sure to share your review with everyone that made your stay a special one and the entire team. We hope you had a wonderful anniversary! We look forward to welcoming you back...

texas
Reviewed 12 March 2017

I stayed here over a Rodeo Houston weekend and it was everything I could have hoped for! We stayed in a Sky Suite and it was gloriously nice, spacious and immaculately kept! The view was incredible and included a balcony that made it even better! Let's face it though, the customer service is what truly makes a stay range from...

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Thank econotraveller41
Reviewed 12 March 2017

Great location, great customer service and great rooms! Highly recommend for anyone on a business trip! Gym is well equipped with free gatorade! Rooftop pool looked too nice but it was too cold in Feb to go in. To my surprise, this hotel does also have microwaves on each floor! I wish I knew that before declining to take home...

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Helpful?
Thank Steph R
TheWestinMemorial, General Manager at The Westin Houston Memorial City, responded to this review

Greetings Steph, Thank you for taking the time to share this review about our property. I was pleased to read that you took advantage of some amenities and enjoyed your stay with us. We look forward to welcoming you back to The Westin Houston, Memorial City soon! Be Well, Kerry Ringham General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Memorial City is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial city that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, the Westchase District and offers the ultimate in comfort and relaxation. Whether traveling for business or leisure, a soothing and refreshing sanctuary during your stay is provided. The hotel has an 18th-floor infinity-edge pool, state-of-the-art fitness workout studio, a full-service Starbucks® on the 3rd floor and 30,000+ sq ft of event space. ... more   less 

Additional Information about The Westin Houston Memorial City

Address: 945 Gessner Rd, Houston, TX 77024-2855
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 9,666 - ₹ 26,743 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Memorial City 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
The Westin Houston Memorial City Hotel Houston
Hotel Style:
#14 Luxury Hotel in Houston
#49 Family Hotel in Houston
#55 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Memorial City staff and other travellers.
9 questions
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Questions? Get answers from The Westin Houston Memorial City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room far exceeded expectations, floor 10 or higher”
WileyG762, 17 Apr 2017 | Read review
“Stick with SPG and become Platinum”
F7287SRjasonb, 4 Apr 2017 | Read review
“Sound is at a minimum, the higher the floors”
bntint, 3 Apr 2017 | Read review
“Quiet halls and rooms”
lausmith012474, 28 Jan 2017 | Read review
“avoid rooms by the elevators!”
arsimes, 17 Jan 2017 | Read review
5 of 5