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The Westin Houston Memorial City

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Traveller (291)
Room & Suite (469)
Dining (103)
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Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Offers from The Westin Houston Memorial City
Special Offer:Breakfast for 2 Included
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Offers from The Westin Houston Memorial City
Special Offer:Breakfast for 2 Included
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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Traveller rating
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11 - 15 of 572 reviews
Reviewed 8 April 2018 via mobile

I stayed at the Westin during a business trip in January. The offices I was visiting happened to be literally next to the hotel which made so convenient. The room was clean, the service was excellent and the bar/lounge added that perfect relaxation at the...More

Thank Sonya A
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 9 April 2018

Greetings Sonya, Thank you for the kind words and for taking the time to leave us this great feedback. We are glad to hear that you had a great stay and that our 024 Lounge provided a nice spot for you to relax. We hope...More

Reviewed 5 April 2018

I stayed here for a week long training through my work. I was greeted by a lovely young lady (Samantha?) and she was so friendly and gave me a suite upgrade for being a SPG member (and I am by no means a high up...More

Thank eganji
Response from TheWestinMemorial, Front Office Manager at The Westin Houston Memorial CityResponded 6 April 2018

Greetings, We greatly appreciate your feedback and thank you for your kind comments about Samantha as we will be sharing this with the hotel team. In regards to the condition of the room, I would like to offer our sincerest apologies as this is not...More

Reviewed 5 April 2018

The team is amazing for event planning! The hotel is clean and beautiful. Great place to have an event or relax in:) We have been planning events at the Westin for over a year. There are never any unpleasant surprises. It is consistently the best...More

Thank Lisa B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 6 April 2018

Greetings Lisa, We are so happy to hear your wonderful comments about the Westin Houston Memorial City. Glad to hear your events have gone well. We will be sharing your wonderful comments with the hotel team. We look forward to hosting future events with you....More

Reviewed 2 April 2018 via mobile

Top notch Westin experience from check in through check out. Skyway bridge to hospital and mall and quick uber ride to City Center. This is the best hotel in Memorial City by far. Zaza just opened and will attract a lot of attention, however, I...More

Thank mcgm70
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 2 April 2018

Greetings, Thank you so much for your kind feedback. We are delighted to hear that you will be our continued guest. We look forward to having you stay with us again soon! Be well, Kerry Ringham General Manager

Reviewed 1 April 2018

Hotel staff was friendly and helped with stuff such as printing airfare and documents. Sarai Cervantes helped me with my changing reservations as well considering my dynamic business schedule. Overall, I was satisfied with the service and the rooms given.More

Thank Jeffrey B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 2 April 2018

Greetings Jeffrey, Thank you for your feedback from your most recent stay with us! We are so glad to hear about Sarai as we will be sharing this with the hotel team. We look forward to having you stay with us again soon. Be well,...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 136 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 136 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (291)
Room & Suite (469)
Dining (103)
Pool & Beach (53)
Amenities (110)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
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William J G
3 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"Ask for High floor with City View"
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"Anything on the upper level floors facing the highway is good. The buildings outside those rooms have cool..."
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"Rooms ending with "25" are the best!!!"
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"My room was around the corner and away from the elevator and I could hear conversations."
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