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The Westin Houston Memorial City

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Traveller (291)
Room & Suite (469)
Dining (103)
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Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“american girl”(23 reviews)
“infinity pool”(23 reviews)
“cake pops”(14 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)
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Traveller rating
330
162
45
14
17
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330
162
45
14
17
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1 - 5 of 568 reviews
Reviewed 2 days ago

The hotel was very nice. The staff was very professional, but the thing I liked the most was the food at the restaurant. The menu had some very amazingly different dishes. My favor was the salmon tacos. Also, the hotel was extremely busy, but both...More

Thank SueM37835
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded yesterday

Glad to hear that you enjoyed the variety of selections on our menu and that they were delivered in a timely manor, Sue! The Salmon Tacos are a personal favorite around here. Thank you for taking the time to leave us this feedback, we look...More

Hotel's Favourite
Reviewed 7 February 2018 via mobile

They say people make the experience and obviously Westin has hired some great people, surrounded them with a great property and creates a great customer experience. I was in Houston visiting my mother at Herman Memorial hospital as she was admitted for complications from the...More

Thank BStreetTraveler
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 8 February 2018

Greetings, Thank you for taking the time to share your experience at our property. We are sorry to hear about your mother so please accept our deepest condolences to you and your family. But I was pleased to read that you enjoyed your stay with...More

Reviewed 2 days ago

Enjoyed our one night stay at the Westin. It is conveniently located off I-10 connected to the Memorial Hermann Hospital in West Houston, close to City Place The Beltway 8. Rooms are spacious, comfortable and well appointed. Beds are great. Bathrooms are very nice. Rooms...More

Thank Herb G
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded yesterday

We are happy you enjoyed your stay with us, Herb! Thank you for all of the compliments and for taking the time to leave us this feedback. We look forward to hosting you again when you come to this area! Be well, Kerry Ringham General...More

Reviewed 4 days ago via mobile

Could not have been happier with my stay: Yumei helped me stitch together my 3 reservations (for the same week!), Brianna welcomed me effusively, and Olive in IT solved a major computer problem with a fast and ACCURATE solution-with the highest level of courtesy and...More

Thank Michael B
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded yesterday

This is what we love to hear, Michael! We are so glad that our staff could provide you with assistance in every area you needed. Thank you for taking the time to leave us this feedback, your review will be passed on to our hotel...More

Reviewed 1 week ago

This was my first time to Houston and I wasn't really looking forward to it due to the long flight from Shanghai. On arrival I started to change my mind when I met the local people especially the staff of The Westin. Check in was...More

Thank Ian R
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 1 week ago

Greetings Ian, We are pleased to hear that you enjoyed your stay with us! Thank you for all of your kind words and for taking the time to leave us this feedback. We will share your comments about Celia to our hotel team so she...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 144 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 144 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (291)
Room & Suite (469)
Dining (103)
Pool & Beach (52)
Amenities (110)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
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William J G
3 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"Anything on the upper level floors facing the highway is good. The buildings outside those rooms have cool..."
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"Rooms ending with "25" are the best!!!"
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"My room was around the corner and away from the elevator and I could hear conversations."
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"ask for a high floor w a city view"
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