Four Points by Sheraton Houston Hobby Airport
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Room & Suite (13)
Dining (2)
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Houston Hobby Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#185 of 603 hotels in Houston
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Location
Full view
260Reviews3Q+A51Room tips
Reviews
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Last minute visit to Houston for an family emergency and this place was great for the price. My room was clean and freindly staff. Only bad thing the restaurant/bar won’t open till later this month so you must pick up found when your out. Also you have to leave to drive up gulfway to pick up food because nothing is walking distance really but a bbq restaurant and gas station but too hot for that. Not much to do that’s close to hotel but I would stay again for a quick drop in for an emergency.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Vanessa is super fantastic. Took care of all my needs. She is a great asset of this hotel. Also encountered Aaron, cool dude. The rooms are extremely comfy and clean. Will come back to this property. Would love to have the bar open so I can chill in the lobby.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel is in rough condition. Marriott should be ashamed. Room and hotel in poor condition. Had to switch rooms. First room dirt all over floor. Apathetic staff. Restaurant not in operation. No breakfast options. Looks like they are trying to upgrade but brutal right now.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Flew in late to Houston-Hobby. We arrived around 10PM. Hotel clerk was non-speaking and cold and indifferent. Didn’t welcome us. Didn’t say anything. Took our last name and handed us our keys. And we asked about breakfast and she said they don’t do breakfast. The hotel should have that posted on their website. They hide behind Covid rules but if restaurant has been closed for a year then update the website. We stayed here because Four Points gives breakfast to Marriott Elite Members. Next time I fly into Hobby, I will stay someplace else.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DHM Company, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 12 Aug 2021
Dear juliefE3865NO, Thank you for choosing to stay at the Four Points by Sheraton Houston Hobby Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely,
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Had a great time, love the improvements and the 24 hour security on the weekend, especially the new management team.Travis is Awesome he provided great service to me and my family. You don’t see front desk people like that anymore truly a character and I love every bit of it. He made my stay memorable. I will be returning. Highly recommend.
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked on the BonVoy app because it was a good price for a short over night with shuttle to Houston Hobby Airport. Upon arrival I learned they shut the shuttle down last year when covid started. The front desk agent said to me, “we are in the middle of a pandemic.” As if I was an idiot. I showed her where they advertise the shuttle and she called owner or manager and he agreed to Uber me to the airport. This is the reason I’m giving 4 stars instead of three. I appreciate them standing behind their advertising. My room was very clean but I’m not a fan of the laminate floors in a hotel room because it made the room have hard/cold feel with an echo, not a cozy feeling. Two small items that really leave a big impact to me were extremely small and rough towels, (I mean really small) and no cream provided with the coffee machine in the room. I assumed this was a mistake so I called down to the front desk and was told I had to bring a cup down to get my own cream. I didn’t really want to do that in my PJ’s so I just got dressed and left. Unfortunately, I had already started making coffee before I noticed there was no cream so it was wasted. The devil is in the details!!…
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from DHM Company, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 1 Apr 2021
Dear Karen, Thank you for choosing to stay at the Four Points by Sheraton Houston Hobby Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, Marlon Herreria General Manager
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We had to stay here because it was close to the airport. There were updated parts of the hotel and room and old parts. The floor in the room was good because it was a vinyl flooring not old carpeting like the hallways. The bed was relatively comfortable but the pillows were so flat that you had to use two and your head still hit sank down to the mattress. Bathroom was clean and large. There is a microwave and fridge. Lobby was very muddy along with hallway to elevator. But they were cleaning that in the morning. One elevator so difficult with social distancing.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from DHM Company, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 24 Feb 2021
Dear Patrice, Than k you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, M. Herreria, General Manager
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Cool hotel by the airport. Staff very nice at check in. Bed was SUPER comfortable. Room very clean and spotless. Good made-to-order breakfast. This is also a bar. Good spot to use if you're coming or going to the airport. By the highway for quick access to downtown. Will be back.
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Date of stay: October 2020Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Get a suite!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DHM Company, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 26 Oct 2020
Dear HotelStayerGuy, Thank you for your feedback. We look forward to having you again.
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Had an early flight out of Hobby the next morning and stayed at 4 Points. I don't think the hotel lived up to the Sheraton reputation, but it wasn't horrible. For the price, the room was okay but a bit worn. However, the service was fast and friendly. You are minutes away from Hobby airport.
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Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from DHM Company, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 26 Oct 2020
Dear paulsH535UC, Thank you for your feedback. We look forward to having you again.
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We stayed (4) days at this hotel. I never put the sign on the door and house keeping didn’t bother to check on us. We needed trash bags daily and what about clean sheets after atleast (2) days of stay??? We were out of towels after day (1). I had to contact the front desk daily to retrieve items and we had to pick them up. It was (1) time that they had Security bring us trash bags. I’ve never been at a hotel where housekeeping don’t knock on your door to see if you need anything. Only st this location!!!! Horrible service. It was so bad I sent a reply back from an email I received after our stay which was forested to a few other individuals who never contacted us. I see we didn’t matter as they already received our money. As I’ve stated in the email...we won’t return. Also, the incidental fee is $75 per night you stay and they collect each time that amount. That is ridiculous and unheard of.…
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marlon Herreria, General Manager at Four Points by Sheraton Houston Hobby Airport
Responded 8 Sep 2020
Hello jdT9044KK, Thank for for your feedback. We take all surveys seriously and utilize them for future training for our current staff. We have recently taken over the management of this hotel and we are working hard to keep the Marriott standards in compliance. We shall look forward to having you again. Sincerely, Hotel Management
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PRICE RANGE
$84 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton houston hobby airport hotel houston, 4 points by sheraton houston hobby airport
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
79
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Houston Hobby Airport
Which popular attractions are close to Four Points by Sheraton Houston Hobby Airport?
Nearby attractions include The Cockpit Bar & Grill (1.2 km) and Barney's Billiards #20 Monroe (1.0 km).
What are some of the property amenities at Four Points by Sheraton Houston Hobby Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Houston Hobby Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Houston Hobby Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Houston Hobby Airport?
Conveniently located restaurants include Ninfa's Mexican Restaurant, Central Texas Bar-B-Q, and Pappas Bar-B-Q.
Are there opportunities to exercise at Four Points by Sheraton Houston Hobby Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Houston Hobby Airport have an airport shuttle?
Yes, Four Points by Sheraton Houston Hobby Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Houston Hobby Airport have airport transportation?
Yes, Four Points by Sheraton Houston Hobby Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Houston Hobby Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Houston Hobby Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Houston Hobby Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.