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Holiday Inn Hotel-Houston Westchase

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#185 of 499 Hotels in Houston
Certificate of Excellence
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Holiday Inn Hotel-Houston Westchase
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel-Houston Westchase
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Showing 85: English reviews
Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 14 October 2015 via mobile

Me and my fiancé live in different states and traveling back and forth can be challenging so when we want some alone time we grab a hotel. Went online and booked this beauty and it was the most pleasurable and exciting experience. All I can say is we didn't want to not only get out the bed while visiting but... More 

Helpful?
Thank Keishaun M
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 October 2015

I stayed here for business for a week and cannot recommend. This hotel does not come anywhere near the usual Holiday Inn standards. Room was very much worn out and did not have any wardrobe or place to hang clothes. Bathroom was not very clean either. And the sound proofing was almost non-existent, could here the traffic to the room... More 

Helpful?
Thank Sasuto
IHGCare, Guest Relations Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Dear Sasuto, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see your disappointment with our property particularly with our room, bathroom, and staff service just to name a few. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will... More 

Amman, Jordan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2015

Location is close to Westheimer St and Sam Houston Highway. Fully equipped room/ suite. small kitchenette. comfortable bed. Very helpful and nice reception staff and manager. "Guests are usually families and friendly". The only drawbacks are the very weak bedroom lights, lack of bellboy, and conceirge services.

Helpful?
Thank ABDELRAHIM A
Level Contributor
1,148 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 14 September 2015 via mobile

Favorite place to stay in the area. Fresh and clean appearance. Spacious rooms. Very nice bath area and beds are comfortable. Checkin staff very friendly and accommodating. Close to many office locations. Decent food nearby. Reasonable rates.

Helpful?
Thank TAMAN1951
Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2015

Room was clean, modern. Staff was kind and very friendly. We went here for a short family vacation and the room was on sale for about $90 a night. Very good value for money. Much better than any Inn I have ever stayed.

Helpful?
Thank Khiem L
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello, On behalf of the entire team at the Holiday Inn Houston Westchase, I would like to thank you for your feedback and your business, both equally appreciated. It is so nice to hear from our guests that they have experienced a great stay with us, we work hard to ensure our rooms and hotel are up to date and... More 

1 review
Reviewed 23 July 2015 via mobile

Everything is great about this place!!! Employees are very friendly, helpful and the rooms are very clean!! Can't wait to come back and stay! I have stayed here with my family several times and will not stay anywhere else! The beds are very very comfortable!

Helpful?
Thank Andie N
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

I would like to thank you for your kind words about our hotel and team at the Holiday Inn Houston Westchase. We are so thankful for your business and more importantly, we appreciate your continued loyalty to our hotel, it means a lot to us. Regards, Phil Haddad General Manager phillip.haddad@pikahotels.com More 

Round Rock, Texas
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 July 2015

My wife and I were pleasantly surprised by the Holiday Inn Westchase. We stayed here for just one night while visiting family in the west Houston area and it was great. It had everything we were looking for: updated room, a nice bathroom, comfy bed, free wifi, and more. Plus they even had free flavored water in the lobby! A... More 

Helpful?
Thank zlebneb
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Hello, I want to begin by thanking you for the feedback as well as your business, both equally appreciated. I am glad you had a great stay, you mentioned you were only with us for one night, hopefully next time you can stay longer, but so glad to hear about your overall satisfaction with our hotel and were able to... More 

Austin, Texas
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 June 2015

Another excellent Holiday Inn located off Sam Houston Parkway 8. I really like the direction that Holiday Inn is taking in regards to building and furnishing their newer hotels. Sadly, it makes all the other established locations seem outdated. I titled my review "Ray of Light" because I stayed at this location during Memorial Day weekend 2015. I don't think... More 

Helpful?
Thank Gilbert U
Phil H, Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

THANK YOU! You have really put a lot of thought and effort into your review, thank you so much for doing so! You have covered pretty much all aspects of a guest journey, there is little I can add besides another THANK YOU! I also want to thank you for being a loyal IHG Rewards guest!! Phil Haddad General Manager... More 

Saint Louis, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2015

The hotel was convenient location to visit Houston relatives. Clean. Comfortable bed. Great bathroom space. Suite offered sitting area with separate TV. Breakfast available for small charge. Friendly, professional desk staff.

Helpful?
Thank Anne3961
Phil H, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

Thank you very much for the feedback and for your business, we very much appreciate it. I am so glad to hear you had a great stay, when travel brings you back to the Holiday Inn Houston Westchase, feel free to reach out to me directly as I want to ensure you have another great stay next time!! Phil Haddad... More 

Stavanger, Norway
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 May 2015 via mobile

The rooms are nice and large and good value. However the toilet was not working and it took 2 hours to get it fixed. Service at the restaurant is terrible, with too little people at weekends. YThe swimming pool is a joke and the gym is very small. The location is quite good.

Helpful?
Thank Gianluca M
Phil H, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review

I want to begin by thanking you for staying with us and thank you for the feedback, we truly appreciate both equally. I want to apologize for the service issues you experienced with the plumbing and restaurant, I will address both concerns personally. I would like to hear more about your concerns with our heated indoor swimming pool, I gather... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Hotel-Houston Westchase

Address: 10609 Westpark Dr, Houston, TX 77042-5014
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: ₹ 5,250 - ₹ 9,478 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel-Houston Westchase 3*
Number of rooms: 130
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Hotel Style:
#132 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel-Houston Westchase staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel-Houston Westchase staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel”
 of 5 bubbles rashiidkcoleman, 29 Sep 2016 | Read review
“I asked for a quiet room, and was given one at the back of the hotel = perfect!”
 of 5 bubbles MJS4444, 21 Sep 2016 | Read review
“Although the hotel is near the beltway, the noise level was very low. It might be due to being on the 5th floor (top floor).”
 of 5 bubbles Rinate, 17 Jan 2016 | Read review
“location !!”
 of 5 bubbles Jorgec881, 1 Jan 2016 | Read review
“If you want a bathtub I was told you need to book a room with two queen beds.”
 of 5 bubbles nickB_London_UK, 28 Dec 2015 | Read review
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