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Holiday Inn Houston West-Westway Park

102 reviews
#198 of 517 Hotels in Houston
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Traveller (59)
Room & Suite (81)
Dining (4)
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Overview
  • Excellent45%
  • Very good35%
  • Average18%
  • Poor1%
  • Terrible1%
Travellers talk about
“indoor pool”(5 reviews)
“front desk”(19 reviews)
“another guest”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Reviews (102)Write a Review
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All reviewsindoor poolfront deskanother guestgreat hotelshuttle servicerooms were cleanenjoyed my staythe hotel staffdefinitely stay here againwithin walking distancehot tubbusinessprosclerkhallway
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11 - 15 of 90 reviews
Reviewed 26 July 2016

Floor and room ventilation was very poor, smelled very musty almost moldy. No working fan in bathroom causes the entire room to deal with humidity. Tub would not drain properly. Drawer space was not sufficient for more than one traveler. This hotel quality is very...More

Thank Bill M
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 31 July 2016

Dear Bill M, We appreciate you taking the time to let us know about your stay. I apologize for not receiving a room up to your standards. All of our suites include a spacious multiple drawer cabinet to provide you with ample space aside from...More

Reviewed 20 July 2016

Date of stay: 4th of July weekend; three night stay Location: I enjoy staying at this location because it is less than 5 to 7 minutes from 290, 1 to 3 minutes from Beltway 8 and 8 to 11 minutes from I-10. You have three...More

Thank G U
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 24 July 2016

Dear Gilbert U, We are very thankful for your detailed review and for taking the time to provide us with one. Your description of our suite is on point and are glad you enjoyed your stay with us. We hope to see you back soon...More

Reviewed 16 July 2016

I stayed here for 3 nights from July 12th-14th. The hotel front desk staff were friendly and helpful. The hotel was clean with the exception of the whirlpool spa, and my bathtub. First, the whirlpool - The water was green, and when I was in...More

Thank CatAnnBur
Response from Valerie B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 20 July 2016

Dear CatAnnBur, Thank you for taking the time to let us know about your stay. I apologize for the inconvenience you encountered with the bathtub and the whirlpool spa. We will use your feedback to improve in the areas of opportunity and have taken this...More

Reviewed 4 July 2016 via mobile

We chose this hotel for its good ratings here and elsewhere. We were sent up to the wrong room, but accidents happen. No biggie. However, we were given the wrong information about breakfast. Nothing was mentioned before we booked (a non-refundable discount rate) about the...More

Thank Morris_X_2
Response from Val B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 10 July 2016

Dear Morris_X_2, Thank you for taking the time to tell us about your experience. We sincerely apologize for the miscommunication given to you about our breakfast for the holiday. As we may attempt to give our associates some time with their families we never want...More

Reviewed 20 June 2016

Just checked in to the Holiday Inn and while the hotel and room are nice (and the guy at the front desk was fantastic), the work space in the room is a problem. The desk is at counter height ... too high for a chair...More

Thank RandyKro
Response from Val B, Front Office Manager at Holiday Inn Houston West-Westway ParkResponded 26 June 2016

Dear RandyKro, Thank you for your recent review about your stay with us. As we are happy to know our front desk and room met your expectations we would also like to take your comment on the desk chair in our rooms into consideration. Please...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$ 93 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 93 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#108 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (59)
Room & Suite (81)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Go see the guys in the bar at night!"
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"Inspect your room and ask to change if needed."
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"Ask for a room away from the elevator and on a higher level."
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"since you can hear people walking above you, you're better off with a room on the top floor"
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