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Holiday Inn Houston West-Westway Park

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98 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Houston West-Westway Park
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Showing 86: English reviews
Houston
Reviewed 20 June 2016

Just checked in to the Holiday Inn and while the hotel and room are nice (and the guy at the front desk was fantastic), the work space in the room is a problem. The desk is at counter height ... too high for a chair and too low to stand at. Not sure what they were thinking but this is...

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Helpful?
Thank RandyKro
Val B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear RandyKro, Thank you for your recent review about your stay with us. As we are happy to know our front desk and room met your expectations we would also like to take your comment on the desk chair in our rooms into consideration. Please feel free to contact any of our agents who will be ready to assist and...

Houston, Texas
Reviewed 11 May 2016 via mobile

After our last stay in this hotel, our expectations were not very high. We were extremely pleasantly surprised! The room was one of the best mobility-impaired accommodations with roll-in shower we've ever had! Really nice shower, good bed height, nice area to maneuver my wheelchair. Speaking of the bed, there were regular-sized pillows; not the small ones we've been seeing...

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Helpful?
Thank Rolling_Traveller305
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Hello Rolling_Traveler305, First, I would like to thank you for taking the time to leave me a message at check out. I am very glad we accommodated your room to your needs on your return visit. Please feel to contact me directly when booking your reservation with us so we may check availability on your preferred room together. Hope to...

Singapore, Singapore
Reviewed 16 April 2016 via mobile

This place is the typical suburb hotel style, there is nothing bad there, the staff is nice, the bedrooms large although the amenities are poor, the bedding is comfortable but there is nothing great neither. The bar/ restaurant is a bit "depressing " and for whatever reason they are setting the aircon so cold that you cannot stay there without...

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Helpful?
Thank squalebea
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear squalebea, Thank you for taking the time to review us. Reviews such as yours are essential to our hotel and team to see possible areas of opportunity. I am sorry you did not find our restaurant up to your standards. We are happy to say we will be going through substantial and operational changes soon. We hope you give...

Houston, Texas
Reviewed 29 March 2016

I requested a king room with ROLL-IN SHOWER. The shower in the room we were assigned had an approximately 5 inch lip. No way to roll a shower chair in for me to bathe. The receptionist gave us keys to see other rooms; one had similar lip with sliding doors. The other had a tub....Therefore we stayed in the original...

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Helpful?
Thank Rolling_Traveller305
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Rolling_Traveller305, As promised, your room preference has been saved on your profile and we can guarantee the type of room on your next visit. Your letter is on its way as well as my direct contact information if you are in need of any assistance. Please excuse my lateness in contacting you and would like to thank you for...

Dallas, Texas
Reviewed 23 March 2016

I'm writing this review after housekeeping just knocked on my door at 8am and woke me up. This was after a long night of moving rooms because of a broken heater, and then the clock radio going off in the wee hours in the new room (apparently housekeeping did not check it/turn it off after the previous occupant). In addition...

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Helpful?
Thank sweethearttx
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear sweethearttx, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the your stay. We have implemented new strategies with our housekeeping department to ensure the radios and room...

Reviewed 15 March 2016

The room was nice and clean, the indoor pool was great with kids this time of year, but the customer service is very much lacking (I am learning this about IHG hotel brands, going to avoid them like the plague from now on). I asked upon check in if breakfast was included and was told yes ( i booked through...

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Helpful?
Thank Jennifer W
IHGService, Guest Relations Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Copious J, Thank you for taking the time to tell us about your experience at our hotel. We are delighted to you found the overall condition of the hotel to be nice. However, we sincerely apologize for the difficulties you had experienced with the hotel staff and if we were not able to deliver a good breakfast experience during...

Arlington, Texas
Reviewed 9 February 2016

Hotel is very nice and clean. Rooms were excellent. Bed was comfortable. Only stayed here one night but would definitely consider saying again. The only negative is no free breakfast. It's also a great location right off of the highway.

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Helpful?
Thank saadsiddiqui
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Saadsiddiqui, Thank you for your review. We are happy to hear you enjoyed your stay with us. Breakfast can be added on your stay with a rate package for up to 2 people. This offer is a preferred choice within our guests as it offers the best value. We hope you visit us soon in the near future!

Naperville, Illinois
Reviewed 28 January 2016

I am a very picky traveler and typically have difficulty finding accommodations that I find to be comfortable. However, this hotel is very well-managed. It's clean and very comfortable. My husband and I both enjoyed our stay. The next time we come to Houston, we will be staying here.

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Helpful?
Thank Natasia G
Reviewed 14 January 2016

This is a very nice, clean and updated hotel. The desk clerks were all very friendly and helpful. The rooms are very clean and beds comfortable. The shower was a nice tile and larger than most. We had a king size bed and a sitting area. The price was great too! We paid $80 total including tax. Location was very...

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Helpful?
Thank Ggayle
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear Ggayle, Thank you for your review. We are very pleased to hear you enjoyed your stay with us! We hope you visit us again while staying in Houston in the near future.

Sydney, Australia
Reviewed 15 December 2015

As Holiday Inn's go, this is a good one, conveniently located up near Clay road, and just adjacent to Westway Park Aboretum. The hotel has good front desk, checkin, appreciates it's customers, has really nice rooms, comfotable and well appointed. No safe deposit boxes, but apart from that, quite extensive TV channel coverage on cable. Internet ok. Lifts ok. Sports...

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Helpful?
Thank CJS-OK
Valerie B, Front Office Manager at Holiday Inn Houston West-Westway Park, responded to this review

Dear CJS-OK, We are happy to hear you enjoy the in room amenities like our extensive TV channels options as much we do. We have deposit boxes available for our guests within our hotel. These are big enough for passports, jewelry, cash, credit cards, and any other personal valuables. Front desk agents are ready to assist if you find yourself...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Houston West-Westway Park

Address: 4606 Westway Park Blvd, Houston, TX 77041-2036
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,021 - ₹ 12,827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston West-Westway Park 3*
Number of rooms: 113
Reservation Options:
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Hotel Style:
#108 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Holiday Inn Houston West-Westway Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go see the guys in the bar at night!”
 of 5 bubbles TDBOS, 15 Feb 2017 | Read review
“Inspect your room and ask to change if needed.”
 of 5 bubbles C7792INbillm, 26 Jul 2016 | Read review
“Ask for a room away from the elevator and on a higher level.”
  • Bedroom thermostat controls entire room a/c
  • Bedroom tv
  • Phone/remote and tv listings
  • Right nightstand
  • Radio/alarm clock
  • Left nightstand
  • Bedroom entrance view from bed area
  • Full view of bed
 of 5 bubbles 961gilbertu, 19 Jul 2016 | Read review
“since you can hear people walking above you, you're better off with a room on the top floor”
 of 5 bubbles sweethearttx, 23 Mar 2016 | Read review
“Try to get a room with a view on the Eastern side, overlooking the arboretum”
 of 5 bubbles CJS-OK, 14 Dec 2015 | Read review
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