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Embassy Suites by Hilton Houston Downtown

1,237 reviews
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Traveller (165)
Room & Suite (274)
Pool & Beach (37)
Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
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“convention center”(155 reviews)
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Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Houston Downtown
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (1,237)Write a Review
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All reviewstoyota centerconvention centerdiscovery greenevening receptionminute maid parkgreat hotelhouse of bluesmade to order breakfastsliding doorgreat staycomplimentary breakfastcorner suitevalet parkinghouston downtownfree happy hourlarge roomsastros game
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251 - 255 of 1,211 reviews
Reviewed 30 September 2016

Great stay, happy hour 530-730 with free drinks and appetizers, decent restaurant, and great comfy large rooms. DO NOT use their room service. They charge appr. 20 dollars in fees for food delivery. Wouldn't be bad but is not transparent, and tip is expected on...More

Review collected in partnership with Embassy Suites Hotels
Thank Shaun L
Management response:Responded 28 October 2016

Dear Shaun L, Thank you for the very nice hotel review of our Hotel. I am sorry you didn't have a good experience with your room service; we have shared your comments with the Restaurant Management and will work towards a solution. When you are...More

Reviewed 26 September 2016

The whole group loved the decor in the hotel & the staff. Everyone was very friendly & accomodating. The hotel is a perfect location downtown for activities. We were there to go to a show in the Theatre District. Evening reception & breakfast was awesome....More

Review collected in partnership with Embassy Suites Hotels
Thank Marisa B
Response from HOUDN, Manager at Embassy Suites by Hilton Houston DowntownResponded 29 September 2016

Dear Marisa B, Thank you so much for your kind comments and we are glad your group enjoyed the stay with us. Look forward to your next visit! Sincerely, Boris Manriquez

Reviewed 25 September 2016

too old shower. no adjustment for temperature, only too hot water or too cold water. Freezingly cold room. Even I turned the air conditioner off, the coldness lasted more than one day. Warm jackets necessary to stay especially for asians. free wifi, cofee and tea...More

Review collected in partnership with Embassy Suites Hotels
Thank Keiko T
Response from HOUDN, Manager at Embassy Suites by Hilton Houston DowntownResponded 29 September 2016

Dear Keiko T. We sincerely apologize for the problems you encountered while staying with us. Please rest assured that your comments have been shared with the team in an effort to improve our guest services and check in process. We hope to see you sometime...More

Reviewed 23 September 2016

I stayed for 2 nights while traveling for business and I was very happy with the hotel and the friendliness of the staff. The attached restaurant has a great selection of food and drinks with the same friendly staff as the front desk. The location...More

Review collected in partnership with Embassy Suites Hotels
Thank Bryan R
Response from HOUDN, Manager at Embassy Suites by Hilton Houston DowntownResponded 29 September 2016

Dear Bryan R., Thank you so much for taking time from you busy schedule to share your experience with us. We take pride in every aspect of our hotel and reviews like these encourage us to make it a better place for guests to stay...More

Reviewed 23 September 2016

New upgraded Embassy, different physical set up than traditional, comfy furniture, wonderful breakfast, great bathroom fixtures. Overall, this is the best Embassy I have ever stayed in (nicer than most Courtyard Marriott's)

Review collected in partnership with Embassy Suites Hotels
Thank morganb372
Response from HOUDN, Manager at Embassy Suites by Hilton Houston DowntownResponded 29 September 2016

Dear morganb372, The location is unbeatable; we couldn't agree more with you! It's wonderful to hear you had such a pleasant experience with us. We can't wait to see you again during your next visit to Houston! Sincerely, Boris Manriquez

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Traveller (165)
Room & Suite (274)
Pool & Beach (37)
Dining (17)
Hotel & Grounds (151)
Bathroom (20)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 136 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Family Hotel in Houston
#6 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 136 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Family Hotel in Houston
#6 Romantic Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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