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Candlewood Suites Houston IAH / Beltway 8

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Candlewood Suites Houston IAH \/ Beltway 8
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54 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Houston IAH / Beltway 8
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Showing 50: English reviews
Melbourne, Australia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 May 2016 via mobile

For $100 per night close to the airport, I expected little more than a lock on the door and no bugs in the bed. Arrived tired at 1.30am to one of the friendliest receptions ever, and I've seen a lot of them. The room was clean, nice and comfy. Checkout was fast and again friendly. I don't give top scores... More 

Helpful?
Thank Rob H
Sharlene O, General Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Thank you for taking the time to comment on your recent stay with us. The staff and I value your feedback and that will allow us to provide outstanding customer service to all our guest. We hope to see you again on your next visit to the Houston area.' Sincerely, Sharlene O. General Manager Candlewood Suites IAH More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2016

Stayed from Friday 11PM; Checked out Tuesday. Requested a smoking room when making my reservation, yet no smoking rooms were actually available for any days. The room was tolerable, at best. First of all the bed - WAS HORRIBLE. You could breathe and it would creak. You could wiggle your small toe and it sounded like you were jumping on... More 

Helpful?
Thank TheGlAmazon
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear TheGlAmazon, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced with some of our amenities and services. While it is certainly regrettable that we did not meet your expectations, rest assured that your comments were taken into serious account. Please give me the opportunity to... More 

Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 January 2016 via mobile

It's 10 minutes from airport and they have a shuttle that picks you up at the terminal. You just have to call the hotel. Stayed on the 2nd floor and it's noisy. You could hear the cars from the freeway and also people walking from the 3rd floor. Besides that it's an OK place for a night between connecting flights.

Helpful?
Thank GQC01
IHGService, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear GQC01, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is good to know that our location was convenient for your needs. On the other hand, I apologize for the disappointments you had... More 

United States
Level Contributor
139 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 July 2015

I had called the hotel a few times to confirm how the shuttle bus works and room assignment. Each time, Dominic answered the phone and I thought this would be a great hotel (service-wise) because of his great phone manners. When I checked in (around midnight), the guy at the front desk was sloppily dressed and seemed tired and half... More 

Helpful?
Thank Want2GoHome
Kerri A, Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear WanttoGoHome, Thank you for taking the time to comment on your recent stay with us. We will take this opportunity to focus on additional training with the staff on customer service and appearance. We hope your experience with one of our staff members will not stop you from staying with us on your next visit to Houston Texas. Sincerely,... More 

LaPlace, Louisiana
Level Contributor
124 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 April 2015

This Hotel is small and in a isolated area which is not easily accessed. It was clean but that is all I can say positive about it. Upon check in all I was asked was if I wanted the points or a bottle of water, no recognition for being a Platinum Elite member. Apparently the clerk paid no attention to... More 

Helpful?
Thank BryanH987
Kerri A, Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Bryan, Thank you for taking the time to comment on you recent stay with us. I will take this opportunity to provide my staff with extended training and make sure they understand that the needs of the guest is very important. I would love for you to come back and stay with us again so we can show you... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2015

Nice and roomy, clean room, most appliances worked. Hair dryer did not. Stayed here because all the hotels near the airport were booked. Quite a trip from the airport even if renting a car. They do have a shuttle but I didn't try it. I'd stay again if in the same situation. Conveniently located to Sam Houston / Beltway 8.... More 

Helpful?
Thank Elizabeth Lynn P
Kerri A, Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Thank you for taking the time to comment on your recent stay with us. We value your opinion and we are happy to know you had a comfortable stay with us. All though we are not located on the same street as the airport, our shuttle services do pick up our guest from the airport for their convenience. Our staff... More 

Switzerland
Level Contributor
520 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 7 March 2015

I stayed the night before an early flight our of IAH. The hotel is close to the close to airport and highway. They have complementary shuttle bus. The rooms has a small kitchen, a small bath room and a decent sized main room. The TV channels were quite few. The hotel service its purpose by being conveniently located close to... More 

Helpful?
1 Thank johan6688
Kerri A, Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are happy that we could assist you with convenient shuttle services to and from the airport. We hope you decide to stay with us on your next visit to the Houston area. Sincerely, Sharlene O. Operations Manager Candlewood Suites IAH More 

uk
Level Contributor
142 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 5 November 2014

Located 10 mins drive from the airport, isolated,you need to call hotel from the airport for complimentary shuttle but even after calling from the airport it took them nearly an hour to arrive and as a courtesy driver didn't even offer to help with the bags and didn't speak a word with us which is unusual for USA. There are... More 

Helpful?
Thank upg_uk
IHGCare, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear upg_uk, Thank you for your recent stay with us. It makes us happy to read you were satisfied with the rooms, amenities, and front office services. I do want to apologize for any inconvenience regarding the shuttle service. These are not the standards that we aim for, nor that which we normally achieve. We appreciate your feedback as this... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2014

The key card access on the side door by the pool is broken. I've witnessed this door being left propped open with nobody around too many times to count. When I return from work it's propped open with nobody near it. When I leave for work in the morning it's propped open with nobody near it. One morning when I... More 

Helpful?
1 Thank RoadWarrior9974
Kerri A, General Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments and concerns regarding your recent stay and our hotel. Please know that we do take all comments and concerns to heart and act on them as soon as possible. We have taken steps to ensure that our Guests' are not using items to prop open entry doors... More 

Driftwood, Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 July 2014

I was so disappointed in my stay at Candlewood. We were looking at a hotel near the airport in which to leave our car while we flew out of IAH and were gone for 8 days. The leaving the car at the hotel was fine. However, the room, in my opinion was way overpriced. The shuttle to the airport was... More 

Helpful?
Thank Nancy W
IHGCare, Guest Relations Manager at Candlewood Suites Houston IAH / Beltway 8, responded to this review

Dear Nancy W, Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced during your stay. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide rates that are competitive in the area. It is certainly not our intent to inconvenience our valued... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Candlewood Suites Houston IAH / Beltway 8

Address: 1500 N Sam Houston Pkwy E, Houston, TX 77032-3030
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,292 - ₹ 8,413 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston IAH / Beltway 8 2.5*
Number of rooms: 115
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Questions & Answers

Questions? Get answers from Candlewood Suites Houston IAH / Beltway 8 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip to travelers to help choose a good room is to stay at another hotel.”
  • Posted several places in hotel and rooms explaining what your receive, etc.
  • Carpet
  • Carpet
 of 5 bubbles Amazing1972, 8 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles 331hanspeterv, 4 Nov 2016 | Read review
“( Warning) Do Not Stay In This Location.”
 of 5 bubbles 207debraj, 4 Oct 2016 | Read review
“As far ways as possible from the highway to avoid noise”
 of 5 bubbles johan6688, 7 Mar 2015 | Read review
“Not so much a tip on a room, but if you're heading to IAH upon checkout, turn LEFT out of the lot, then drive on the service road past the Homewood Suites. Turning RIGHT out of there will put you into a good position to catch the on-ramp to Beltway 8 right into IAH.”
 of 5 bubbles MongoSchwartz, 9 Jun 2014 | Read review
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