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Crowne Plaza

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25 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Crowley, Louisiana
Reviewed 2 June 2014

I work in the oil field and have to work in Houston periodically. I was here for two weeks and on a scale of 1 to 10 (overall) I would rate this a 8. The valet parking crew are very courteous and took care to park my vehicle safetly. The front desk staff have smiles on their faces as you...

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Helpful?
Thank Gerald L
St. Pete Beach, Florida
Reviewed 13 May 2014

Stayed one night, not sure I could have stood two. VERY noisy room, relocated to another noisy room but this one was tolerable. When they tell you the room is near the elevator, BELIEVE it. Mine actually surrounded the elevator shaft and it sounded like a train went through the room every 15 seconds. The bed was very similar to...

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Helpful?
Thank KC C
Farmingdale, New York
Reviewed 19 December 2013

When we checked in, the front desk staff was a overwhelmed by a few guests. The gentlemen that checked us (two women) in, announced our room number out loud. When I noted that to him, he noted that he didn't say it that loud. The first room we were checked into, we couldn't even enter. The smell was horrible. It...

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Helpful?
Thank kmkaden
Vicksburg
Reviewed 16 December 2013

Mandy Bates is positively the most caring manager ever. Her sweet smile welcomes you as you walk in the front door. She is a wealth of knowledge regarding local attractions, coming events, and the best places to have a quality meal for the right price. We know she honestly cares. The beds and pillows are dreamy - not too soft...

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Helpful?
Thank Mary W
Houston, Texas
Reviewed 24 October 2013 via mobile

Angela garza is always so helpful and makes us feel like family every time we visit the Houston area such great service and warm welcome. Rooms are always clean and if something is wrong thy make it right.

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Helpful?
Thank Juddstravel
willis
Reviewed 9 October 2013

We found the hotel staff to be the friendliest staff that we have ever meet. Every staff member went out of there way to assist us and provide exceptional service. Rooms were clean and serviced daily. Meals downstairs were reasonably priced and good value. Excellent place to stay for a family of four and we would definitely stay here again....

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Helpful?
Thank andresgarcia1976
USA
Reviewed 6 October 2013

Upon arrival they did not honor our reservation room price, they claimed it was too low. What??? Rooms were okay. The sheets were of a plastic type that actually made noise like a paper bag when you rolled over. What??? Our room door did not match up with the door frame and you could actually look into part of the...

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Helpful?
Thank cdrake3460
Reviewed 25 September 2013 via mobile

We found the hotel staff to be the friendliest staff that we have ever meet. Every staff member went out of there way to assist us and provide exceptional service. Rooms were clean and serviced daily. Meals downstairs were reasonably priced and good value. Excellent place to stay for a family of four and we would definitely stay here again.

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Helpful?
Thank Val4holiday
Monroe, Louisiana
Reviewed 13 September 2013

I like this hotel because of luxurious comfort and also they have restaurant so no need to go outside for hot breakfast. very curtious staff always ready to gudie me. I like their beds very comfortable. they also provide various size of pillows so you can choose whatever you like. They change my badsheets and pillow covers every day and...

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Helpful?
Thank michel p
Canton, Massachusetts
Reviewed 29 August 2013

I hadn't stayed there before. Check-in was easy. Bathroom was very small. The hot water in the sink wasn't working. The handle kept spinning around. I told the front desk and even as I checked out 3 days later, no one had come to fix it.

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Helpful?
Thank Heidi S

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi

Additional Information about Crowne Plaza

Address: 7443 Cullen Blvd, Houston, TX 77051-1713
Region: United States > Texas > Texas Gulf Coast > Houston
Number of rooms: 259

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Questions & Answers

Questions? Get answers from Crowne Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?