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Homewood Suites by Hilton Houston Northwest Cy-Fair

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Traveller (35)
Room & Suite (35)
Dining (2)
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Overview
  • Excellent62%
  • Very good25%
  • Average6%
  • Poor4%
  • Terrible3%
Travellers talk about
“bbq place”(4 reviews)
“front desk”(41 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Houston Northwest Cy-Fair
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Houston Northwest Cy-Fair
Special Offer:Double Points, Every Stay
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
There are newer reviews for Homewood Suites by Hilton Houston Northwest Cy-Fair
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Show reviews that mention
All reviewsbbq placesmall basketball courtfront deskcomplimentary breakfastvery nice place to stayfull kitchenrestaurants and shoppingmorning breakfastfollowing morningrecommend this hotelworkout roombusiness centergreat customer serviceliving roomwould definitely stay here againstaff was very friendly and helpfuleasy access
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31 - 35 of 403 reviews
Reviewed 20 September 2017

this stay was after the Houston Flood. I think the rate was bumped 50.00 due to this. the staff did not due the dishes or clean the coffee system and I was told that was on me. "did they show you where the dishwashing packets...More

Review collected in partnership with Homewood Suites by Hilton
Thank Edward Arthur G
Response from luisnazario2004, General Manager at Homewood Suites by Hilton Houston Northwest Cy-FairResponded 26 September 2017

Thank you for the review. I do apologize that we did not meet your expectations. We pride ourselves in always providing excellent customer service. I will meet with the pertaining department so that we can better in the near future. Thank you once again for...More

Reviewed 7 September 2017

My family suffered loss of a home during hurricane Harvey called and asked if this was a FEMA approved hotel since they are listed on the FEMA website. Reservation agent confirmed that it was and after almost a week randomly was asked to leave because...More

Review collected in partnership with Homewood Suites by Hilton
Thank miguelaT6633XA
Response from luisnazario2004, General Manager at Homewood Suites by Hilton Houston Northwest Cy-FairResponded 26 September 2017

Good Day I want to begin apologizing. Hurricane Harvey affected many. Including many of our team as well. We tried to accommodate as many as we could. Hopefully you can give us another chance in a different circumstance. Warm Regards

Reviewed 4 September 2017

I stayed during Hurricane Harvey and I must say that the staff went above and beyond my expectations, even though the staff themselves were probably dealing with dilemmas of the own on a personal level. You would've never known by the way the staff was...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank N2142SUchristinar
Response from luisnazario2004, General Manager at Homewood Suites by Hilton Houston Northwest Cy-FairResponded 6 September 2017

Thank you for the kind words. We all have had our experience due to the Hurricane however, this will never stop the team in offering excellent service. Thank you for staying with us. Come and visit us again. Warm Regards Luis Nazario General Manager

Reviewed 23 August 2017

I was traveling with my husband for business and this hotel was in a great location for my training. It is close to the freeway put not right on it so the rooms are quite. The rooms are clean and large so we both had...More

2  Thank Deb B
Response from luisnazario2004, General Manager at Homewood Suites by Hilton Houston Northwest Cy-FairResponded 6 September 2017

Thank you for the warm review. We pride ourselves in always offering excellent service. Come back and see us again. Warm Regards Luis Nazario

Reviewed 21 August 2017

I was pleased that this is a pet friendly hotel. There is a $75 non refundable fee but, it's well worth it to me. The employees were well groomed, polite, friendly, helpful and professional. The hotel looked new. It was clean as was the suite....More

Review collected in partnership with Homewood Suites by Hilton
Thank BRENDA Y
Response from luisnazario2004, General Manager at Homewood Suites by Hilton Houston Northwest Cy-FairResponded 6 September 2017

Thank you for the kind words. We look forward in seeing you again. Warm Regards Luis Nazario General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 87 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 87 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (35)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Parky04
16 September 2017|
Answer
Response from Kristen M | Reviewed this property |
They do, but you have to ask for them from the front desk. They aren't readily available by the pool.
1
Vote
twocalis
25 January 2017|
AnswerShow all 2 answers
Response from Shon T | Property representative |
Shon Tucker 832-237-2000
0
Votes
DMW1105
20 May 2015|
Answer
Response from Jack M | Property representative |
Good afternoon, No we do not have any smoking allotted rooms. I do not know of any hotels in the area that have any smoking rooms.
0
Votes
Room Tips
"Top floors are quieter"
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"Away from the highway"
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"Ask for a room at Holiday Inn Express"
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"The facility is set up to accept Disabled customers"
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