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Hotel Sorella CITYCENTRE

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#3 of 504 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Sorella CITYCENTRE
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966 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Sorella CITYCENTRE
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Showing 944: English reviews
Dallas, Texas
Reviewed 24 August 2016

I have had the pleasure not once but twice to have consistent outstanding customer service, accommodations, and hospitality provided by the staff at Hotel Sorella. I wouldn't ordinarily presume to tell the highlights or details how one went the extra mile, but I have to in order for one to understand the difference when a person loves what they do...

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1Thank Amanda s
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Reviewed 24 August 2016

Fooled again by this hotel. I had severe problems with this place a year ago, but decided to give it one more shot. I paid $40 extra for a king bed, and guess what, two doubles. Avoid this place at all costs.

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Thank Kirk E
Trinity, FL
Reviewed 19 August 2016 via mobile

I stay at the Hotel Sorella quite frequently and always appreciate the warm welcome and great service provided by the staff and they treat their VVIP (Loyalty program) guests very well. Whether it be Erika in sales, Christian and the front desk staff or the gracious smile and service of Raphael or Azi at the valet, they always do their...

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Helpful?
Thank Kerry S
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 17 August 2016

My fiance' and I were celebrating our engagement in the courtyard and stayed at this hotel due to the convenience. The overall experience was great, we received a nice bottle of wine due to being a rewards member. The front desk was very helpful and friendly with everything. The Monalisa's waitress did an exceptional job with ensuring out guest were...

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Helpful?
Thank sespivey32
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and recognizing the efforts of our team. We hope you are able to return soon. Sincerely, Ryan Gullion General Manager

Reviewed 17 August 2016 via mobile

Loved the pool. The staff were all a pleasure to deal with while there. Great place and even better to enjoy with out kids. You don't even have to leave the hotel grounds to have a wonderful time. So much food and shopping all around.

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Thank Danitexan
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience. We are thrilled to know you had a great stay with us. Sincerely, Ryan Gullion General Manager

Dallas
Reviewed 16 August 2016

We stayed here for a wedding that was being held over the weekend. This was a great hotel to stay in. The parking was free and there were various things to do within the complex that did not require you to get in your car and drive. A short walk and you are in the heart of shopping and eating....

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Thank Dallas_TravelingDiva
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your experience. We look forward to many return visits. Sincerely, Ryan Gullion General Manager

Houston, Texas
Reviewed 15 August 2016

We stayed at this hotel over the weekend to celebrate our anniversary and we had originally booked a Junior Suite. Al at the front desk gave us an amazing gift by upgrading us, free of charge, to a Penthouse Suite--it was one of the most exquisite rooms I've ever stayed in. The room was a gorgeous 1br 2ba suite with...

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Thank kn9191
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

We are thrilled to learn you had a great anniversary with us. We look forward to hosting many more. Sincerely, Ryan Gullion General Manager

San Francisco, California
Reviewed 14 August 2016

I visited the Sorella Hotel last weekend for my family reunion for 4 nights. I had a great experience on all fronts. The hotel is lovely and I was greeted by the front desk staff right away and checked in to my room on the 5th floor without any delay. The room was very clean and extremely beautiful. The bed...

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Helpful?
Thank JamesCMitchell
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for sharing your experience. We are thrilled to know you had a great stay with us. Sincerely, Ryan Gullion General Manager

Reviewed 13 August 2016 via mobile

I had a lovely 3 week stay at Hotel Sorella perfectly situated between work and the city center right at its doorstep. The hospitality at the hotel struck me the most with great service and cheer from Curtis & Muhammed (the bus chauffeurs), Raphael and Ivan (at the Valet) and Al (the manager). The rooms are a good size, with...

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Helpful?
Thank Renee C
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us and taking the time to share your experience. We look forward to many return visits. Sincerely, Ryan Gullion General Manager

Orlando, Florida
Reviewed 10 August 2016 via mobile

Both bride and groom families stayed in large block of rooms all weekend. Hotel is located in really nice upscale city center with shops and restaurants right outside the doors.......very convenient. Overall good experience. Has a very modern Decor, but that makes for some really uncomfortable seating. Valet parking is too pricey ($21/day), but we self parked in adjacent garage...

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Helpful?
Thank Bill R
SorellaGM, General Manager at Hotel Sorella CITYCENTRE, responded to this review

Thank you for staying with us. We do think our valet service is a good value, especially during weekends as CityCenter is very busy. We hope you are able to come back and see us soon. Sincerely, Ryan Gullion General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more   less 

Additional Information about Hotel Sorella CITYCENTRE

Address: 800 Sorella Ct, North Building, Houston, TX 77024-1488
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 12,670 - ₹ 24,822 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorella CITYCENTRE 4*
Number of rooms: 266
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Houston
#9 Family Hotel in Houston
#13 Romantic Hotel in Houston
#22 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorella CITYCENTRE staff and other travellers.
8 questions
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Baton Rouge, Louisiana
san jose, ca, usa
10 months ago
Austin, Texas
over a year ago

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Questions? Get answers from Hotel Sorella CITYCENTRE staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room facing east (unless you hate the morning sun”
ruhskis, 1 Apr 2017 | Read review
“Ask to face the courtyard. Great fireplaces and entertainment.”
JPL1807, 21 Mar 2017 | Read review
“Ask for the Suite.”
953zeeshanh, 3 Mar 2017 | Read review
“Dine at Ra Sushi. You will love it!”
station1221, 20 Feb 2017 | Read review
“Just ask and they will attend to your needs”
jack_jensen, 7 Feb 2017 | Read review
5 of 5