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DoubleTree by Hilton Houston - Greenway Plaza

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#37 of 499 Hotels in Houston
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DoubleTree by Hilton Houston - Greenway Plaza
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842 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Houston - Greenway Plaza
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Showing 816: English reviews
Salzburg, Austria
Reviewed 28 June 2016

Very modern facilities, spacious rooms and friendly staff. Starbucks in the lobby of the hotel is very convenient for when you don't have time for breakfast. The shuttle that takes you anywhere within a 3-mile radius + the Galleria Mall is very useful. Daily parking is $22.00 - kind of pricey.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Susan G
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for taking the time to complete a review of your recent stay with us. I know there are many hotel options in Houston and we hope to remain your preferred place to stay in the future. Mark Yakoubek Rooms Director

Tampa, Florida
Reviewed 26 June 2016

I won't gave them 5 because few things that happen to start dropping out zone if you got kidd please be careful because they almost run over my daughter so is very disorganized. Then parking is extremely expensive I found it ridiculous to paid 27 dollars or 22 just because I'm parking in their property. Watch out for the Starbucks...

Review collected in partnership with DoubleTree by Hilton
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Thank rallor123
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Great to hear that you had an excellent stay with us and that the pool kept the kids occupied. I apologize for the challenges you did have. I will review your comments with my team. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director

Brussels, Belgium
Reviewed 22 June 2016

This is the second time I have stayed in this hotel and it has not disappointed. The room is even bigger than before and the bed is super comfortable. The rooms are spacious, clean and well equipped. My only criticism is that although there is a large desk in the room, there are no power sockets anywhere near it so...

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Thank KiwiinMilan
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. We are pleased to be your hotel of choice when visiting Houston. See you soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Huntington
Reviewed 19 June 2016

Our flight brought us into Houston early, so our rooms weren't ready yet. They kept our luggage behind the desk while we had lunch and then found us rooms to check into early. I appreciate all their help getting us into our rooms.

Review collected in partnership with DoubleTree by Hilton
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Thank Linda S
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks for your review. We hope to see you back soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

New Orleans, Louisiana
Reviewed 17 June 2016

A number of us stayed at the DT Greenway Plaza for work and walked into very busy bar/restaurant most every evening. Andrew was consistently greeting everyone and making them feel welcome. He made sure the staff was productive and attentive to all. He took care of us when we had a little hiccup with our order. It was not a...

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Helpful?
Thank karenjohnson2016
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Karen for your 5 STAR review of the Doubletree Greenway Plaza. I am glad to hear that you were well taken care of. We are lucky to have Andrew on our team. He strives to make every guest experience a positive one. Hope to see you back soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Jackson, United States
Reviewed 16 June 2016

Clean, well appointed room. Good value for the area. Friendly staff. The hotel is located just a few miles from both downtown and the Galleria area. Lots of shopping and restaurants in the area. I would definitely recommend this hotel to other travelers.

Review collected in partnership with DoubleTree by Hilton
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Thank Reed I
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

We appreciate your 5 STAR review of the Doubletree Greenway Plaza Reed. We are lucky to have a newly renovated hotel but your right, its the staff that makes the difference. Please come to see us again soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Los Angeles, California
Reviewed 16 June 2016

Very quite, and good for business and family I really recommended, specially if you have a big family. I love the service, everybody was ready to help. Good for Kids were very happy. I hope the parking low the price a little. I think was too much when there's plenty of space.

Review collected in partnership with DoubleTree by Hilton
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Thank Lachog
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. I will share your comments with my team as we await your return. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Baton Rouge, Louisiana
Reviewed 16 June 2016

I did not enjoy my stay. The hidden fees, room layout, couldn't get towels, horrible parking, and lastly tan toilets! I had to run back and forth so that I didn't flash anyone in the hallway. My husband had to keep calling for towels. The location was great and the front desk staff was very pleasant.

Review collected in partnership with DoubleTree by Hilton
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Thank Qhardnett
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

I am sorry to hear that your stay with us did not go well. We obviously could have done a better job both before your arrival (to eliminate any 'hidden' fees) and after your arrival (to satisfy all your requests in a timely manner). I apologize. We will work on the items you mentioned to avoid repeating these shortcomings in...

Tomball, Texas
Reviewed 15 June 2016

Stayed overnight with my mom and sister before a show at the Hobby Center downtown. This was a great location, just close enough to be convenient, but also near plenty of restaurants and local haunts. We loved that it was a little bit tucked away off the main drag, so it felt peaceful and like a retreat from the bustle...

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Thank Susie M
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thanks Susie for taking the time to let us know how your stay went. I am happy to hear that you enjoyed your time with us. My team is committed to exceeding your expectations and I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

Houston, Texas
Reviewed 12 June 2016

We stayed here for three nights while having some repairs made to our house. The rate in December was reasonable, and given the hotel is connected to my spouse’s office it worked out well. The ground level lobby is fresh and bright. On the first floor is the front desk, business center, Starbucks, bar, and restaurant. There is a limited...

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Thank pcsanity
MarkHouston, Manager at DoubleTree by Hilton Houston - Greenway Plaza, responded to this review

Thank you for your 5 STAR review of the Doubletree Greenway Plaza. Detailed feedback like yours is not only useful to other potential guests, it is a great resource for us here at the hotel. We share this information with the team and work on ways to improve. We hope to see you back soon. Mark Yakoubek Rooms Director mark.yakoubek@hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more   less 

Additional Information about DoubleTree by Hilton Houston - Greenway Plaza

Address: 6 Greenway Plz, Houston, TX 77046-0601 (Formerly Renaissance Houston Hotel Greenway Plaza)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 8,379 - ₹ 19,440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Houston - Greenway Plaza 4*
Number of rooms: 388
Reservation Options:
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Also Known As:
Renaissance Houston
Houston Renaissance
Hotel Style:
#20 Luxury Hotel in Houston
#44 Romantic Hotel in Houston
#86 Business Hotel in Houston
#94 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Houston - Greenway Plaza staff and other travellers.
11 questions
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Fort Worth, Texas

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Questions? Get answers from DoubleTree by Hilton Houston - Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms were quite nice.”
 of 5 bubbles RossF309, 13 Oct 2016 | Read review
“Become an honors member for the free wi-fi and honors member floors”
 of 5 bubbles 400anthonyp, 25 Sep 2016 | Read review
“stayed on the 8th floor, quiet and very nice view”
 of 5 bubbles 38olfah, 15 Sep 2016 | Read review
“Ask or book a corner room which tend to be larger than regular rooms”
 of 5 bubbles reviewnator, 14 Sep 2016 | Read review
“Our room on the 17th floor was quiet. Get even #'d rooms, & the sun rising will not wake you.”
 of 5 bubbles nurse01_12, 6 Aug 2016 | Read review
5 of 5